Family Villa, 2 Bedrooms, Private Pool, Sea View | Minibar, in-room safe, individually decorated, individually furnished
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Reviews of Abalone Hotel & Villa’s

5 out of 5
Abalone Hotel & Villa’s
Kriedoring Street, Paternoster, Western Cape

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 75 reviews" "
Rating 8 - Good. 21 out of 75 reviews" "
Rating 6 - Okay. 6 out of 75 reviews" "
Rating 4 - Poor. 0 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Management on Feb 21, 2024
Thank you so much Christopher

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was superb all the staff were so pleasant, and food was excellent, definitely one to go back too. Very difficult to find any negative comments. Nadine on front desk was most helpful when I had a problem 👍😘 Paternosta was pretty little resort with wonderful beaches.
Stayed 3 nights in Jan 2024
Response from Team at Abalone on Feb 2, 2024
Dear David, we're thrilled to hear you enjoyed your stay with us! Your kind words about our staff and amenities truly made our day. We can't wait to welcome you back soon!

8/10 Good

Tana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute lil hotel in Paternoster
We stayed here for a night after dining at Wolfgat. If I'm honest, I don't feel the need to visit Paternoster again but if you do, then this is a cute little hotel to stay at. There are 2 small sized pools and the rooms are pretty small too but the service and breakfast were both great.
Stayed 1 night in Dec 2023
Response from Abalone on Jan 7, 2024
Dear Tana,Thank you for your review. We hope to see you again soon and glad to hear that you had a great time with us in paternosterRegardsThe Abalone Team

10/10 Excellent

Joy

Stayed 1 night in Dec 2023
Response from Abalone on Dec 6, 2023
Dear Joy,Thank you for your post stay review. We hope that you will consider Abalone on your next getaway and look forward to seeing you again.Kind regardsThe Abalone Team

10/10 Excellent

Lize-Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on Dec 18, 2023
Many thanks for your positive feedback Lize-Mari

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and a pleasure to stay in. For the price I paid I need to add that the refreshments in the room can be free of charge - please consider.
Stayed 1 night in Jul 2023
Response from Abalone on Aug 3, 2023
Dear Myra,Thank you for your review and glad to hear that you had a lovely stay. We will certainly look into including the mini bar in the accommodation cost.

8/10 Good

aart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and an amazing location!
We stayed for one night with our daughter and son in law. The hotel is gorgeous and the rooms very comfortable. The only complaint was no feather pillows (our personal preference) but the half/half pillows were ok. We did not eat dinner at the hotel but enjoyed breakfast in the morning, where sadly there was no freshly squeezed fruit juice which is a shame. Overall it was a lovely stay.
Stayed 1 night in Jun 2023
Response from Abalone on Jul 17, 2023
Dear Aart,Thank you for your review. We are pleased to hear that you enjoyed your stay and will make sure to have freshly squeezed juice for you when you come and visit us again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villa, exceptionally clean and glamorous. Not in the hotel, and surrounded by local villagers and community.
Stayed 1 night in Jun 2023
Response from Abalone on Jul 17, 2023
Thank you for your review. We are pleased to hear that you enjoyed you stay. We look forward to seeing you again in the near future.

8/10 Good

aart

Stayed 1 night in Jun 2023
Response from Abalone on Jul 17, 2023
Thank you for your review

10/10 Excellent

Brigitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience.
2 night stopover. Lovely location and integrated into the local community. Super hotel with excellent facilities and impressive decor. Room was nicely equipped and provided extra hospitality. An awesome new experience. Service, staff and hospitality super friendly and welcoming.
Stayed 2 nights in Apr 2023
Response from Abalone on Apr 15, 2023
Dear Brigitta,We are so pleased to hear that you enjoyed your stay with us and your feedback is so greatly appreciated. We hope to see you again in the near future.RegardsThe Abalone Team

2/10 Terrible

Lesley

Stayed 1 night in Apr 2023
Response from Abalone on Apr 7, 2023
Dear Lesley,We are sorry to see that we did not meet your expectations on your recent visit to Abalone. Could you be so kind as to send a mail to stay@abalonehotel.co.za so that we may have better understanding as to your scoring.Kind regardsThe Abalone Team

10/10 Excellent

Unathi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Abalone on Apr 7, 2023
Dear Unathi,Thank you for your review score. We look forward to welcoming back.RegardsThe Abalone Team

10/10 Excellent

Primrose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the hotel was amazing. I enjoyed my stay and def come back.
Stayed 2 nights in Mar 2023
Response from Abalone on Apr 7, 2023
Dear Primrose,Thank you for your valued feedback. We greatly appreciate it and so happy to hear that you enjoyed your stay. We look forward to welcoming you back in the future.Kind regardsThe Abalone Team

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot
Beautiful hotel, great service and always keen to help
Stayed 2 nights in Mar 2023
Response from Monalisa.C on Mar 21, 2023
Thank you for the great review. We do hope to host you again soon.

10/10 Excellent

Jarrod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying at Abalone. A wonderful boutique hotel that delivers a great experience every time.
Stayed 1 night in Jan 2023
Response from Sonja on Jan 23, 2023
Dear JarrodThank you for sharing your experience with us.We are delighted that you enjoyed the stay with us again!!We look forward to welcoming you back soonRegardsThe Abalone Team

10/10 Excellent

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has the most beautiful views of the bleach and the sunset every evening. The staff are so willing, friendly and accommodating. I would highly recommend staying here.
Stayed 2 nights in Nov 2022
Response from Abalone Team on Jan 4, 2023
HiThank you for sharing with us, we are delighted that you enjoyed your stay, and we look forward to welcoming you back to watch some more sunsets

10/10 Excellent

Beulah

Stayed 2 nights in Apr 2022
Response from Management on Apr 19, 2022
Thank you very much Beulah

10/10 Excellent

Shana

Stayed 2 nights in Mar 2022
Response from Abalone Team on Apr 17, 2022
Hi Thank you for the great accolades, we are delighted that you enjoyed the Stay

8/10 Good

John

Traveled with partner
Liked: Staff & service, amenities
The eproperty has certainly the best vibe in town. Beds are comfy but facilities could be better maintained. Overall a very nice stay but there are major detractors like the crack house next door with loud neighbors and paper-thin walls between rooms, and finally ajck hammering at the pool next door midday.. Staff was very receptive to feedback. I would stay here over Strandloper when I return. Very safe and secure and very down to earth which is what one wants in paternoster.
Stayed 3 nights in Mar 2022
Response from Sonja on Mar 15, 2022
Good Day Thank you for taking the time to share your experience with us. We do apologise for the loud neighbours. Unfortunately the property next door is installing a swimming pool therefore the jack hammer, once again I can only apologise. I am delighted that you will return to the Abalone Hotel. Warmest Regards Sonja

8/10 Good

Lynn

Liked: Cleanliness, room comfort
Stunning decor and location
Beautiful hotel, lack of visible management. Room was not made till we returned in the evening (on checking this was not their Covid protocol but oversight ). The location is sublime.
View from the dining room
Stayed 2 nights in Jan 2022
Response from Sonja on Mar 15, 2022
Dear Lynn Thank you for taking the time to share your experience with us. Please be assured that it is not our normal standard to not service a Room prior to 2pm. I do apologise for the inconvenience this caused. Warm Regards

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real treat!
Villa 2 has an exceptional setting with views straight onto the beach. Beautifully appointed - loved the art-deco style. Perfectly clean. Great amenities. A few seconds' walk from the beach. It felt opulent and luxurious. Breakfasts at the main hotel were great except the service very slow with only one staff member serving everyone.
Stayed 2 nights in Mar 2021
Response from Abalone House & Pool Villas on May 3, 2021
Thank you for your review Jonathan.

10/10 Excellent

MARION URSULA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
An amazing villa done out really tastefully. The pool could do with a new paint job though. View is stunning. Breakfast was great and staff very friendly. Will definately stay there again
Stayed 1 night in Jan 2021
Response from SOA on Jan 25, 2021
Thank you Marion for your lovely compliments.

6/10 Okay

Adrian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Poolside in Paternoster
We arrived in Paternoster during lockdown level 3 in South Africa with none of the beaches open - therefore it was wonderful to stay in accommodation that had a private pool. The accommodation was beautifully decorated and had 2 en-suite bedrooms, with both leading out onto the pool. For self catering accommodation is missed a few items like a bread knife, any sharp knife and breakfast bowls. There were no towels for the pool so we used our bath towels, the whole property is gently worn, especially when you look at the patio furniture with the West Coast sun and wind taking its toll on these items. The accommodation is centrally located just behind Gaatjie restaurant and within 50 meters of Wolgat restaurant, both being closed while we stayed there. We will have to go back when we can actually walk on the beach.
Stayed 1 night in Dec 2020
Response from SOA on Jan 25, 2021
Thank you Adrian for your comments and compliments.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Romatic couples breakaway
Fantastic villa for a romantic getaway for 2, two couples, or a family of 4. Beautiful views of the bay, super comfy beds. The place smells AMAZING ! Love the scents used. The amenities are great too and we loved the decor. There is a big outdoor BBQ where you can have a wonderful braai paired with tranquil views of the ocean. Only thing we were disappointed by was the swimming pool was broken and we were not allowed to use it (We booked into the Pool Villa...). Each bedroom is missing its TV and the area it is supposed to be has ugly visible cables. The units themselves were spotless and well cleaned & sanitised. We appreciated it and felt very safe from a health & COVID perspective. I would recommend general maintenance though - the pool villa needs some good upkeep.
Stayed 1 night in Oct 2020
Response from SOA on Nov 2, 2020
Thank you for your review and compliments. We apologize for the brackets which have not yet been taken down. These will be updated in the coming week. We value your feedback and thank you for sharing this with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
The communication was handled perfectly with this hotel to change our dates. I would recommend this hotel to any one.
Stayed 2 nights in Jul 2020
Response from SOA on Jul 8, 2020
Thank you for your lovely review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning breakfast. Staff super friendly and efficient.
Stayed 1 night in Mar 2020
Response from SOA on Apr 20, 2020
Thank you for your lovely compliments.

6/10 Okay

Bruce

Disliked: Property conditions & facilities
Not as good as before.
Everything out the kitchen is below standard. Leftovers from previous mornings buffet are added to and put out again the next day resulting in slimy salmon and dry cold meats. Was ill after eating oysters for dinner. Sent burned Kingklip back and received dried out Tempura Prawns as replacement. Staff friendly but won't be going back as the standard isn't near what it was 2 years ago.
Stayed 2 nights in Mar 2020
Response from SOA on Mar 12, 2020
We value your feedback and will address the food standards.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Paternoster Accomodation!
From the moment we arrived to the minute we left we felt so looked after. Ryno at the front desk could not do enough for us - and even took us out to our restaurants for dinner both evenings we stayed there - and came back to pick us up too - such amazing and friendly service! We stayed in Villa number one, which was a lot of fun! Beautiful views, peaceful surroundings and nice and sheltered from the Paternoster wind. We would not hesitate to rebook to stay here again, only next time we would definitely book to stay for more nights. A BIG thank you to Ryno and all the staff for a wonderful stay! 😊
Stayed 2 nights in Nov 2019
Response from SOA Guest Relations on Dec 30, 2019
Thank you Andrea for your compliments.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lovely staff. Great breakfast. Comfy bed. But... TV in the room didn't work, and it wasn't fixed, despite us reporting it. Bathroom was barely big enough to swing a cat, and the shower was awful. Hairdryer plug didn't fit any of the sockets, and there was no adapter. Overall, a nice place, but no more than 3 stars.
Stayed 1 night in Oct 2019

10/10 Excellent

M Harrisberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to visit
wonderful comfortable, quirky and luxurious hotel. The location in Paternoster is lovely and the rooms are tastefully and artistically decorated with lovely art and antiques.It was the best night sleep I had in ages. quiet and peaceful locale.
Stayed 1 night in Oct 2019
Response from SOA Guest Relations on Oct 22, 2019
Thank you for your lovely compliments.

8/10 Good

Brigid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from SOA Guest Relations on Jul 30, 2019
Thank you Brigid for your rating

8/10 Good

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three Nights at this Quaint Spot
We spent three nights in Paternoster at this very quaint place. Our room was neat and clean, and we found the staff to be extremely friendly and accommodating at all times. Although we are not breakfast eaters, the inclusive breakfasts looked extraordinary (we just had a cup of their great coffee and nibbled at the goodies laid out buffet-style each morning). Although they do offer a dinner option, we chose to book at other places to get us out. I can strongly recommend "Leetos" as a great dining experience. It's a short walk (200m) to one of the several secluded beaches - great to walk along as a morning stroll to refresh the soul. You may wish to be aware that the swimming pool was not one where you can lounge around and tan (being surrounded by the hotel buildings), although at least two tanning beds are available up on the roof next to the jacuzzi. The jacuzzi was in great condition and very clean, although the view from there was not the greatest. All in all, this was a great spot to stay and we would certainly recommend it to fellow travelers.
Stayed 3 nights in Jan 2019

10/10 Excellent

Amyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going to return soon
Totally as they described it! We stayed in the pool villas. Great location and view.
Stayed 3 nights in Jan 2019

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet getaway
Very comfortable room, excellent service n beautiful views
Stayed 2 nights in Jan 2019

10/10 Excellent

Caspar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from SOA Guest Relations on Jan 11, 2019
Thank you Caspar for your 5-star rating.

8/10 Good

Teresa

home from home as it was a very wintery weekend. We were looked after very well, very happy pleasant staff and lovely food, wines etc.
Stayed 1 night in Aug 2018
Response from SOA Guest Relations on Sep 17, 2018
Thank you Teresa for your feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at Abalone House, friendly staff who really went out of their way to make us feel very welcome. They even baked my daughter a delicious chocolate cake for her birthday!
Stayed 2 nights in Aug 2018
Response from SOA Guest Relations on Sep 17, 2018
Thank you for sharing your experience with us.

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romance paradise
Amazing energy- staff could not do enough- breakfast outstanding!
Stayed 2 nights in Aug 2018
Response from SOA Guest Relations on Sep 17, 2018
Thank you Darryl for your high praise.

10/10 Excellent

Dom, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel & spa 2 hrs from CT
My wife & I wanted to get away from the city and just veg out for a couple of days - no activities, no hikes, just pure relaxation. General Manager Leigh, Assistant Manager Raymond and their attentive staff made sure that our every need was fulfilled. Our massage experience at the spa could not have been better, topped off with a gourmet dinner at Reuben's, the hotel restaurant. A short walk to the beach and its rocky bays (we had an entire small bay to ourselves), Abalone is well situated for a seaside getaway. The hotel is built around a courtyard with a calming water feature. I could have spent a whole day there just reading from the book collection in the adjacent adjacent library, but got tempted away to the Jacuzzi on the upper deck, with its views across the bay. This one's definitely a keeper and we'll return soon.
Stayed 2 nights in Dec 2017
Response from SOA Guest Relations on Dec 12, 2017
We thank you for taking the time to review us. We're thrilled that you had a wonderful experience and look forward to welcoming you back again in the future.

8/10 Good

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay except for the spa who messed up bookings after if being confirmed 3 weeks prior to arrival. ended up cancelling spa visit. Reubens restuarant is one of top 3 eateries in town, so quite convenient
Stayed 3 nights in Aug 2017
Thank you Pieter for your review. We are truly sorry about your spa booking. Feedback has been passed on to the management of the Healing Earth Spa who will address this will all ernest.

10/10 Excellent

Kempton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Admin and staff were so extraordinary that we doubled the length of our stay
Thank you for your 5 star review. We're delighted you had a memorable stay.

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and only leave when you check out!
All I can say is that I felt sad to leave! Leigh is the warmest GM that I've ever had the privilege to meet, it was like visiting a friend! Brilliant experience, Thank You!
Thank you for your 5 star review. We're delighted you had a memorable stay.

10/10 Excellent

Rosemary, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Paternoster
This was the best hotel ever. More than what was expected. Will go back again. The food at Reuben's was five star quality.
Thank you for your 5 star review. We're delighted you had a memorable stay.

10/10 Excellent

Rosemary, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest stay ever
What a wonderful end to a great holiday. We spent two days here and everything was just perfect. Reuben's restaurant us the best ever.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paternoster escape
Fantastic little hotel in a beautiful little town. Great service with excellent amenities.

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

Bruce, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back.
Perfect getaway place

10/10 Excellent

A C, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paternoster jewel
Abalone is the perfect place to stay with fantastic rooms, great service, exceptional food....tucked away in the sleepy town of Paternoster right on the glorious west coast.

10/10 Excellent

Carl, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem on the West Coast
Excellent hotel, as always! Great service, great restaurant. Feels like a home away from home with a high degree of attention to detail. The staff conspire to make one as comfortable as possible.