Waterslide

Reviews of Amari Pattaya

5 out of 5
Amari Pattaya
240 Pattaya Beach Road, Pattaya, Chonburi

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1004 reviews" "
Rating 8 - Good. 363 out of 1004 reviews" "
Rating 6 - Okay. 92 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool ,
Stayed 4 nights in Feb 2024
Response from Nat on Feb 16, 2024
Dear Mr./Ms.Jin, Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

10/10 Excellent

Charlotte

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great Location
Stayed 6 nights in Jan 2024
Response from Nat on Feb 6, 2024
Dear Mr./Ms. Charlotte, Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

10/10 Excellent

David, Annapolis

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Best hotel in the area. Room comfortable. Beach across street 3 pools. Stay on exec floor with breakfast and snack’s all day and amazing views. You will love it. Jump on trucks going by hotel all the time for 10b to go to night life in a few min. Def going back. If I can.
Stayed 2 nights in Jan 2024
Response from Kitty on Jan 15, 2024
Dear Mr. David, Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

10/10 Excellent

dokfai, Quincy

Stayed 1 night in Dec 2023
Response from Nat on Jan 11, 2024
Dear Khun Dokfai , Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

8/10 Good

Geunju

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Kitty on Nov 20, 2023
Dear Mr. Geunju, Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

10/10 Excellent

Harumi

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Nat on Nov 7, 2023
Dear Mr. Harumi, Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

10/10 Excellent

BING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location and excellent service!
Response from Nat on Nov 7, 2023
Dear Mr. BING , Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Nat on Sep 29, 2023
Dear Mr. Joel, Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

10/10 Excellent

Tewin

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2023
Response from Kitty on Sep 19, 2023
Dear Khun Tewin, Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

8/10 Good

Harnchai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our stay at this hotel. It's perfect for families. The staff were incredibly friendly and helpful. We were delighted with how conveniently located it is, just a short distance from both Terminal 21 and the beach. The kids' club and water park on-site were a big hit with our children, keeping them entertained throughout our stay. This hotel truly exceeded our expectations.
Stayed 1 night in Sep 2023
Response from Kitty on Sep 9, 2023
Dear Khun Harnchai, Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

10/10 Excellent

Harnchai

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded our expectations. It's very family-friendly, and our kids absolutely loved the water park. We will definitely consider staying here again if we ever return to Pattaya.
Stayed 2 nights in Sep 2023
Response from Kitty on Sep 9, 2023
Dear Khun Harnchai, Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us.

10/10 Excellent

wanvisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room
Stayed 2 nights in Aug 2023
Response from Kitty on Aug 19, 2023
Dear Khun wanvisa, Thank you for taking the time to send us your feedback. Your feedback are greatly appreciated as we strive to exceed your expectations at every opportunity. We look forward to the pleasure of welcoming you back in the near future.

10/10 Excellent

Doly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great loction. Very friendly staff. Big room and very clean. Perfect!!!!
Stayed 4 nights in Jun 2023
Response from Kitty on Jun 23, 2023
Dear Khun Doly, Thank you for taking the time to send us your feedback. Your feedback are greatly appreciated as we strive to exceed your expectations at every opportunity. We look forward to the pleasure of welcoming you back in the near future.

8/10 Good

Thanaporn

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They were not very clean pool behind us room , my daughter got her face bit by something
Stayed 2 nights in Jun 2023
Response from Kitty on Jun 23, 2023
Dear Khun Thanaporn, Thank you for your time in sending your review. We are pleased to hear that you find satisfaction during your stay with us along with the overall. All your comments have been noted, allowing us to take action and make improvements. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.

8/10 Good

GAURAV

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great Location and Family Friendly Resort on Beach
The hotel has a great Location for Families, right at the beginning of the Beach Road. Good Room size but need to be maintained and upgraded; look dated. Over all services were good. Great View fro our room and very good BF Buffet.
Stayed 3 nights in Jun 2023
Response from Miew on Jun 21, 2023
Dear Mr./Ms. GAURAV, Thank you for your time in sending your review. We are pleased to hear that you find satisfaction during your stay with us along with the location. All your comments have been noted, allowing us to take action and make improvements. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Amari Pattaya.

8/10 Good

Elnazir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Miew on Jun 21, 2023
Dear Mr./Ms. Elnazir, Thank you for taking the time to send us your feedback. Your feedback are greatly appreciated as we strive to exceed your expectations at every opportunity. We look forward to the pleasure of welcoming you back in the near future. Best regards, Amari Pattaya.

8/10 Good

Dineschandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from management on May 1, 2023
Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us. We look forward to the pleasure of welcoming you back in the near future.

10/10 Excellent

DEANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Amari Pattaya is amazing. The staff are so helpful and aim to fulfill every need. The pool area is lovely and we spent many happy hours there.
Stayed 2 nights in Mar 2023
Response from management on Apr 2, 2023
Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us. We look forward to the pleasure of welcoming you back in the near future.

2/10 Terrible

David

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
air conditioning system was vibrating so they moved me to a new room. in the new room, I received a non requested wake up call at 2:30 am and at 6 am the TV set went on with no request from me.
Stayed 1 night in Mar 2023
Response from management on Mar 15, 2023
Dear Mr. David,Thank you for your review and we are really sorry to hear that your experience with us fell below your expectations.Please note that we take such feedback very seriously and so I will be reviewing this personally with those concerned to ensure it does not happen again. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Amari Pattaya

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2023
Response from management on Mar 8, 2023
Dear Mr. Kevin, Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us. As we highly appreciate you sharing such a positive experience. Thank you again for sharing your wonderful experience. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Amari Pattaya

10/10 Excellent

ACHAL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best property on beach road with nice sea view rooms. We got an upgrade done for our rooms which was unexpected and we were delighted.
Stayed 4 nights in Jan 2023
Response from management on Feb 1, 2023
Dear Mr. ACHAL,Thank you for your review following your recent stay at Amari Pattaya. We are pleased to hear that you find satisfaction during your stay with us with overall.We look forward to the pleasure of welcoming you again here at Amari Pattaya in the near future. Kind Regards,Amari Pattaya

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel. We enjoyed our stay very much.
Stayed 1 night in Jan 2023
Response from management on Jan 26, 2023
Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us. We look forward to the pleasure of welcoming you back in the near future.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023
Response from management on Jan 18, 2023
Thank you for choosing to stay with us. We are delighted to hear that you had an enjoyable experience during your recent stay, we hope to welcome you back again in future.

10/10 Excellent

Sanjid

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall. Bigger rooms. Highly recommend for family with kids.
Response from management on Jan 18, 2023
Thank you for choosing to stay with us. We are delighted to hear that you had an enjoyable experience during your recent stay, we hope to welcome you back again in future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from management on Dec 28, 2022
Thank you for choosing to stay with us. We are delighted to hear that you had an enjoyable experience during your recent stay, we hope to welcome you back again in future.

10/10 Excellent

Arieh

Stayed 3 nights in Dec 2022
Response from management on Dec 28, 2022
Thank you for choosing to stay with us. We are delighted to hear that you had an enjoyable experience during your recent stay, we hope to welcome you back again in future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities
Stayed 1 night in Dec 2022
Response from management on Dec 28, 2022
Thank you for choosing to stay with us. We are delighted to hear that you had an enjoyable experience during your recent stay, we hope to welcome you back again in future.

10/10 Excellent

Nakarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Orathai

Traveled with family
Liked: Cleanliness, staff & service
Horrible welcome drink voucher
Overall is good but it is very poor welcome drink voucher. It said soft drink but Only two frozen drinks we can have, mango or sweet herb flavour, better not to have welcome drink. Amati needs to clarify what is soft drinks with their staffs, very disappointed.
Stayed 2 nights in Nov 2022
Response from management on Dec 2, 2022
Dear Khun Orathai, Thank you for your time in sending your review. We are pleased to hear that you find satisfaction during your stay with us along with overall. All your comments have been noted, allowing us to take action and make improvements. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Amari Pattaya.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and the bed quite comfortable for sleeping. The two highlights for me were the breakfast buffet (one of the best I have seen) and the pool. An excellent hotel for a family stay.
Stayed 1 night in Nov 2022
Response from management on Nov 23, 2022
Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us. Your kind words have been duly noted and we will be sure to share them with the team.

6/10 Okay

Jiankun

Stayed 1 night in Nov 2022
Response from management on Nov 23, 2022
Thank you for your rating.

10/10 Excellent

Rodrigo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I was pessimistic about the not so good reviews. I prepared myself and lowered my expectations. To my surprise all of those bad reviews were not all the way true. We stayed on a connected 2 room suite and it was fantastic ! The quality of the finish the marble walls and countertops, furniture, welcome food and drinks were superb ! Comparable to high end hotels in the Seattle Area where I live. I will definitely book again on my next trip to Thailand. Purchase the breakfast. It is totally worth it ! It is a buffet breakfast. My adult kids enjoyed the pool area.
Response from management on Nov 7, 2022
Dear Rodrigo, Thank you for taking the time to send us your feedback. Your feedback is greatly appreciated as we strive to exceed your expectations at every opportunity. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Amari Pattaya

6/10 Okay

Theodore

Liked: Cleanliness, property conditions & facilities
All in all it was ok. There were many many children (apparently school vacation.). Made the environment very noisy (breakfast time was especially loud and frantic.). I extended my reservation for an extra day and requested to stay in my same room. Was not allowed and the desk clerk laughed when I told him this was an inconvenience. I found no humor in this. Very unprofessional.
Stayed 1 night in Oct 2022
Response from management on Oct 14, 2022
Dear Theodore, Thank you for your time in sending your review. We are pleased to hear that you find satisfaction during your stay with us along with the overall. All your comments have been noted, allowing us to take action and make improvements. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Amari Pattaya.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amari pattaya was a nice place for our vacation. Our 2 daughters enjoyed the swimming pool and playground. The services at the hotel were great and the staff were excellent. We will definitely return.
Stayed 6 nights in Sep 2022
Response from Management on Oct 2, 2022
Thank you so much for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us. As we highly appreciate you sharing such a positive experience. We look forward to the pleasure of welcoming you back in the near future.

8/10 Good

Pushpavaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Management on Sep 18, 2022
Thank you for your rating.:)

6/10 Okay

Ohoud

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Bad
Not so good The chick in staff so so so slaw and no any knowledge they ask for more amount for money.. i show them my reservation then they discuss long time about the amount .. They give small bad smell room and dirty toilet I asked to upgrade the room for family room They give amount per night then they changed the amount give more price Chick out same problem I asked for my deposit they said your room charge is not paid .. I give the receipt for payment they said no this is the first reservation amount befor the upgrade I showed them the hotel.com amount and the copied receipt to see that i paied more Then they return the deposit I order food for dinner.. it was so bad taste I dont like the hotel i feel so bad .. But the location is amazing otherwise eve3is bad
Stayed 3 nights in Aug 2022
Response from management on Oct 14, 2022
Dear Ohoud, Thank you for your time in sending your review. We are pleased to hear that you find satisfaction during your stay with us along with the location. All your comments have been noted, allowing us to take action and make improvements. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Kind Regards, Amari Pattaya.

10/10 Excellent

Supawadee, Las Vegas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family love this hotel the 2 bedroom suite is beautiful and great price location is the best service and stuff are the best . We will be back and support this hotel again.
Stayed 1 night in Aug 2022
Response from Management on Aug 18, 2022
Dear Khun Supawadee, We are delighted to hear that you had an enjoyable experience during your recent stay at Amari Pattaya. Your kind words have been duly noted and we will be sure to share them with the team. We hope to have to opportunity to host you again some time in the near future. Regards Management

8/10 Good

KIRTI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the early checking & late checkout availability - most hotels are stubbornly inflexible about this - a bane for international travellers arriving & departing well beyond standard checkin/checkout times
Stayed 2 nights in Aug 2022
Response from Management on Aug 16, 2022
Dear KIRTI, We are delighted to hear that you had an enjoyable experience during your recent stay at Amari Pattaya. Your kind words have been duly noted and we will be sure to share them with the team. We hope to have to opportunity to host you again some time in the near future. Regards Management

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything in that hotel,i really recommended it! Excellent for family and friends
Stayed 1 night in Aug 2022
Response from Management on Aug 16, 2022
Dear Carmen, We are delighted to hear that you had an enjoyable experience during your recent stay at Amari Pattaya. Your kind words have been duly noted and we will be sure to share them with the team. We hope to have to opportunity to host you again some time in the near future. Regards Management

8/10 Good

Maruf

Disliked: Cleanliness, property conditions & facilities
Staff don’t friendly
Stayed 2 nights in Jul 2022
Response from Management on Aug 6, 2022
Thank you for taking the time to send us your feedback. I am disappointed to learn that our services failed to meet your expectations. Rest assured your Feedback has been addressed to the relevant teams to prevent this from occurring again. I hope to welcome you back, for you to see our progress and how we strive to care for you, our guest. Kind Regards, Amari Pattaya.

10/10 Excellent

Fred

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent for families Excellent kids pool park And kids daycare
Stayed 5 nights in Jul 2022
Response from Toi on Jul 17, 2022
Thank you for your rating and comments.:)

10/10 Excellent

Tala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Toi on Jul 15, 2022
Thank you for your wonderful rating.:)

10/10 Excellent

trang xuan huyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 2 nights in Jun 2022
Response from Toi on Jun 24, 2022
Thank you for your wonderful rating and comments. We hope to welcome you back again in future.

10/10 Excellent

Nazir

Stayed 1 night in Jun 2022
Response from Toi on Jun 24, 2022
Thank you for your wonderful rating. We hope to welcome you back again in future.

10/10 Excellent

Stuart

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice quiet location👍
Stayed 2 nights in Jun 2022
Response from Amari Pattaya on Jun 19, 2022
Thank you for taking the time to send us your feedback. We are pleased to hear that you find satisfaction during your stay with us along with the convenient location. As we highly appreciate you sharing such a positive experience.

10/10 Excellent

Ezra

Stayed 3 nights in May 2022
Response from Amari Pattaya on May 22, 2022
Thank you for your positive feedback and rating. We hope to welcome you back again in the near future.

10/10 Excellent

Kie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 1 night in Feb 2022
Response from Toi on Feb 15, 2022
Thank you for your wonderful rating :)

10/10 Excellent

Jiratchaya

Liked: Staff & service, property conditions & facilities, room comfort
The overall is good for staying.
the staff are friendly, the location is great but the room floors not too clean.
Stayed 1 night in Feb 2022
Response from Toi on Feb 7, 2022
Dear Khun Jiratchaya, Thank you for taking the time to send us your feedback. Your feedback are greatly appreciated as we strive to exceed your expectations at every opportunity. We look forward to the pleasure of welcoming you back in the near future. Best regards, Amari Pattaya

10/10 Excellent

Kwanrawee

Stayed 1 night in Jan 2022
Response from Toi on Jan 31, 2022
Dear Kwanrawee, Thank you for taking the time to send us your rating. We look forward to the pleasure of welcoming you back in the near future. Best regards, Amari Pattaya

8/10 Good

a c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Amari Pattaya on Jan 6, 2022
Thank you for taking the time to send us your feedback. We look forward to the pleasure of welcoming you back in the near future.