Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
70% of guests recommend
3.7 Room cleanliness
3.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Good hotel/Worst staff

Posted Apr 15, 2014
It's worst experience in my life. The staff were not well behaved.
2 out of 5
by Jim from USA

Disappointing

Posted Jan 29, 2014
Pros: Pool was nice.
Location: NOTHING
We have been to Thailand many times. This hotel is very remote; there is nothing worth walking to that is within walking distance. Disappointment started as soon as we pulled up. Surrounding area is dank and the hotel is older than it looks on the internet. Hotel caters to Russian tourists (99% of the guests) so, English skills of the staff was lacking. Kids Club was an unattended playroom with just a few toys. There is a seafood “restaurant” right next door that plays very loud music from 9:30 PM until 3:00 or 4:00 AM. This is not the hotels fault but, they say there’s they can do about it. Hotel staff did change our room to the other side of the hotel and it did help but, from what other guests told us many rooms hear the music at night. Rooms must have very thin walls as we could hear guest very clearly, especially coming home at 2:00 in the morning and their baby was crying (not blaming the crying baby, ours have done this) but, kids should be asleep by 2:00 AM, not coming home with mom and dad talking loudly and putting on the TV. Pool was nice but, beach water was either silt or oily so, I wouldn’t let the kids play in it. Beach water in town near the Holiday Inn seemed much cleaner and this surprised me. Shuttle bus to town was reliable but, took a half hour or so each way. We stayed at the Holiday Inn during two previous stays and if we return that would be our hotel of choice.
3 out of 5
Recommended
for Getaway With Friends
by Atthachai from Bangkok

Close to the beach

Posted Jan 7, 2014 on Hotels.com
Hotel location clean
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Dec 6, 2013 on Hotels.com
the hotel was too far from Pattaya Beach and the hotel itself dont really care about you going to or from anywhere.
4 out of 5
Recommended
for Everyone
by Tom from Calgary, Alberta

Nice, but far from the walking street

Posted Jul 7, 2013
Pros: Room and pool
Cons: 10 am checkout time but they extended it till noon for us which we needed
Location: Very far from the action
Good room, liked the pool. Would have liked to spend a week there instead of just one night.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2013 on Hotels.com
4 out of 5
Recommended
by A.Sharma

Posted Mar 3, 2013 on Hotels.com
Though far shuttle service was very efficient.Lovely family hotel
3 out of 5
Recommended
by B

Lost Potential

Posted Mar 2, 2013 on Hotels.com
This hotel has the potential of being an amazing place to stay. The pool area is well thought out. However, a lot of the other parts of the hotel need work and thought (the small things). Some of the pool chairs are broken. The towels issued in the rooms are not always looking their best (clean, but have seen better days). The pool towels have stains and are tattered at the ends (that is when there is an attendant at the pool to issue a towel). The breakfast buffet was alrght, there needs to be a little more thought put into it (covering the fruit with something other than plastic wrap would help to keep the flies away) and there needs to be more to feed guests. I found that there was a serious lack of customer service and knowledge. The last part that did not impress me was that there were roosters next to the hotel that made noises at all hours of the day (and night) - though this may not be the fault of the hotel. I would recommend that you bypass the bargain and stay elsewehere.
4 out of 5
Recommended
for Personal Event
by David

The Cabana that takes you away from it all

Posted Feb 27, 2013 on Hotels.com
If you are looking for a nice, quiet stay far from the nastiness of downtown Pattaya, this is the place. The room was quite comfortable and very clean. The free breakfast was definitely worth eating. And the free ride to town and back with the hotel's van was very convenient and always on time whenever I chose to ride it. True, it is a 'Little Russia' perhaps, but they need somewhere to chill out too, right. All in all a very restful place.
5 out of 5
Recommended
by A verified traveler

very good experience

Posted Feb 2, 2013 on Hotels.com
very nice experience to enjoy pattaya with Bella Villa Cabana ,