Down comforters, minibar, in-room safe, individually decorated

Reviews of Bella Villa Prima

3 out of 5
Bella Villa Prima
138 Moo 9 Soi 4 Pattay 2nd Rd, Nongprue, Pattaya, Chonburi

Reviews

7.8

Good

Rating 10 - Excellent. 168 out of 663 reviews" "
Rating 8 - Good. 322 out of 663 reviews" "
Rating 6 - Okay. 121 out of 663 reviews" "
Rating 4 - Poor. 31 out of 663 reviews" "
Rating 2 - Terrible. 21 out of 663 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from . on Jan 11, 2024
Thank you for using the service. We will use your suggestions to improve the service even further.

4/10 Poor

Rachit

Disliked: Staff & service, property conditions & facilities
The staff was absolutely impolite which one least expects from someone in the hospitality industry. The breakfast served was of very low quality and the room service was very bad as well.
Stayed 3 nights in Oct 2023
Response from . on Oct 21, 2023
Thank you for using the service. We will take your suggestions for improvement.

10/10 Excellent

mohamed, newhaven

Business traveler
Liked: Amenities
Very near to beach and wonderful staff and very safe cleaning staff are so good especially the elderly lady who gave me so much respect
Stayed 1 night in Sep 2023
Response from bellavillaprima on Oct 9, 2023
Thank you for choosing to stay at our hotel. We appreciate your patronage and would like to hear your suggestions for improving our services.

10/10 Excellent

mohamed, newhaven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great friendly staff
Stayed 1 night in Sep 2023
Response from BellaVillaPrima on Oct 9, 2023
Thank you for choosing to stay at our hotel. We appreciate your patronage and would like to hear your suggestions for improving our services.

10/10 Excellent

mohamed, newhaven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the beach and wonderful staff
Stayed 2 nights in Sep 2023
Response from BellaVillaPrima on Oct 9, 2023
Thank you for choosing to stay at our hotel. We appreciate your patronage and would like to hear your suggestions for improving our services.

6/10 Okay

Maung

Stayed 2 nights in Sep 2023
Response from BellaVillaPrima on Oct 9, 2023
Thank you for choosing to stay at our hotel. We appreciate your patronage and would like to hear your suggestions for improving our services.

6/10 Okay

Sasa

Internet doesn't work properly, when contacted guest services they just said to restart the device, it didn’t help. Gym is definitely not as on promotional pictures
Stayed 22 nights in Jul 2023
Response from BellavillaPrima on Aug 4, 2023
Thank you for using the service. We will take your suggestions to improve the next service.

10/10 Excellent

Osvardo

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 3 nights in Jun 2023
Response from BellaVillaPrima on Aug 4, 2023
Thank you for using the service. We will take your suggestions to improve the next service.

8/10 Good

wei cheong allan

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool is an added bonus. within walking distance of major shopping malls.
Stayed 2 nights in Jun 2023
Response from BellaVillaPrim on Aug 4, 2023
Thank you for using the service. We will take your suggestions to improve the next service.

10/10 Excellent

Osvardo

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was perfect
Stayed 6 nights in Jun 2023

10/10 Excellent

Ashraf

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front office need experience 300 m from the beach Close from shopping and restaurant Stuff friendly very clean easy parking
Stayed 1 night in Jun 2023
Response from BellaVillaPrima on Aug 4, 2023
Thank you for using the service. We will take your suggestions to improve the next service.

8/10 Good

Ashraf

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel position good easy parking inside good normal breakfast Front office need more experience Most of the stuff friendly Good value for money Very clean from inside
Stayed 3 nights in Jun 2023

8/10 Good

prithviraj

Stayed 1 night in Jun 2023

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The mattress was so bad i had to sleep on the floor
Stayed 7 nights in Apr 2023
Response from . on Apr 24, 2023
Dear Robert Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards,

6/10 Okay

Thapanee

Liked: Cleanliness, staff & service
Convenient location
Stayed 2 nights in Apr 2023
Response from . on Apr 24, 2023
Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards,

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad smell at room
The room had bad smell and bed too. I never choose this hotel
Stayed 1 night in Apr 2023
Response from . on Apr 24, 2023
Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards,

6/10 Okay

William

Disliked: Property conditions & facilities
Old and very dated!
Stayed 6 nights in Mar 2023
Response from . on Apr 24, 2023
Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards,

8/10 Good

Stanley

Traveled with partner
Liked: Staff & service
Restaurant ciffee ahop not open, effects of covid. A nuce place generally. I would go back.

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back
This is my fourth stay at the hotel. I find the facility excellant. The staff always welcoming and efficient. The beach / resturants 5 minute walk.
Stayed 4 nights in Mar 2020
Response from Ratree on Apr 24, 2020
Dear Robert Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards,

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back ...
Very enjoyable ... easy access to resturants activites and beach
Stayed 3 nights in Mar 2020
Response from Jeden on Mar 20, 2020
Dear Sir Robert, Warmest Greetings from Bella Villa Prima! Thank you for your valuble comment.We are thrilled to know that you have enjoyed your stay. Again,thank you and looking forward to welcoming you again Best Regards,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Very quite and near to beach and great location with plenty of eating options
Stayed 2 nights in Jan 2020
Response from Chai on Jan 28, 2020
Dear Customer Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards, Mr.Chai

10/10 Excellent

Adolphus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great place to stay, I will book this hotel every time I visit Thailand
Stayed 10 nights in Dec 2019
Response from Ratree on Jan 5, 2020
Dear Customer Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards, Ratree

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the extra few baht than others near
Best location in Pattaya quiet at night near beach, big c marina great staff
Stayed 3 nights in Nov 2019
Response from Gail on Nov 16, 2019
Dear Customer Thanks for your helpful review of Bella Villa Prima We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards, Gail

10/10 Excellent

Brian

Stayed 1 night in Nov 2019

6/10 Okay

Dariusz

Stayed 12 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pool empty & supposed to be under repair but not see anyone repair it, But being Low season anything possible
Stayed 5 nights in Jun 2019
Response from Ratree Kiniyom on Jun 30, 2019
Dear Customer. Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
nice clean and quite nice pool but gym equipment needs upgrading but everything else is spot on
Stayed 3 nights in May 2019
Response from Ratree Kiniyom on May 25, 2019
Dear Customer, Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Ratree Kiniyom on May 15, 2019
Dear Mr.Chrisopher Thanks for your helpful review of Bella Villa Prima ! We appreciate your feedback and we will take note of those key points to improve our hotel service. Thanks again and take care always. Best Regards

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Ratree Kiniyom on Mar 13, 2019
Dear Bryan Thank you for your awesome review of your stay on Bella Villa Prima!. I hope to see you again. Best Regards,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019
Response from Ratree Kiniyom on Feb 1, 2019
Dear Kevin, Thank you for your awesome review of your stay on Bella Villa Prima!. I hope to see you again. Best Regards,

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Ratree Kiniyom on Jan 6, 2019
Dear Gene, Thank you for your awesome review of your stay on Bella Villa Prima!. I hope to see you again. Best Regards,

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay for 8 nites will be back
Stayed 1 night in Dec 2018
Response from Ratree Kiniyom on Jan 6, 2019
Dear Debra, Thank you for your awesome review of your stay on Bella Villa Prima!. I hope to see you again. Best Regards,

8/10 Good

Petri

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2018
Response from Ratree Kiniyom on Dec 31, 2018
Dear Mr.Petri, Thank you for your awesome review of your stay on Bella Villa Prima!. I hope to see you again. Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All was good , just the shower head should be changed , no water pressure ... rest all good
Stayed 3 nights in Dec 2018
Response from Ratree on Dec 26, 2018
Dear Sir, Thank you for your awesome review of your stay on Bella Villa Prima!. I hope to see you again. Best Regards,

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018
Response from Ratree Kiniyom on Dec 6, 2018
Dear Sir, Thank you for your awesome review of your stay on Bella Villa Prima!. I hope to see you again. Best Regards,

10/10 Excellent

Bob, Canada

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good location and nice place to stay no complaint Thank you !
Stayed 9 nights in Nov 2018
Response from Ratree on Nov 16, 2018
Dear Bon, Thank you for your awesome review of your stay on Bella Villa Prima! We will take this down to fix.I hope to see you again. Best Regards,

10/10 Excellent

Praveen, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and location.
Economical and cost effective. Moreover being an Indian tourist i am happy that you have an Indian restaurant nearby.
Stayed 2 nights in Sep 2018
Response from Ratree Kiniyom on Sep 22, 2018
Dear Mr.Praveen Thank you for your awesome review of Bella Villa Prima! The hotel will take the advice of customers to Improve and re-edit. And will make better.Take care always! Best Regards,

10/10 Excellent

Raghubir

great hotel very comfortable beds great location
Stayed 3 nights in Sep 2018
Response from Ratree Kiniyom on Sep 18, 2018
Thank you for staying with us. We appreciate your reviews!

8/10 Good

MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top List of Hotels?? Hmm...
I chose Bella Villa Prima because it appeared in the Top Hotel List of Pattaya. I would say, the list can do better. Bella Villa Prima was not near the heart of Pattaya, the hustle and bustle of the street vendors etc. Breakfast stated to be from 6am (I think) to 11am but by 10.30am they were removing certain food off the buffet spread. I felt that the reception is less forthcoming. I would always trust the hotel staff to recommend me a good place to rent bike however the reply I got was "You can rent from outside the street". Definitely not an answer to put me at ease. It is walking distance to the beach which is nice. Like I mentioned, you probably need to travel a bit more to find thai food that you would want to eat. I used the fitness room/gym while I was there and boy it felt like sauna. The air-conditioning could do with some maintenance. Nonetheless I slept peacefully so rest assured bed is comfortable.
Stayed 2 nights in Aug 2018
Response from Ratree Kiniyom on Aug 16, 2018
Thank you for your awesome review of Bella Villa Prima! The hotel will take the advice of customers to Improve and re-edit. And will make better.Take care always ka! Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near nightlife, beach and shopping. Hotel was clean and staff were friendly. Even had secure underground parking for our car.
Stayed 2 nights in Jul 2018
Response from Ratree Kiniyom on Aug 1, 2018
Dear Customer., Thank you for your awesome review of your stay on Bella Villa Prima! We will take this down to fix.I hope to see you again.

10/10 Excellent

Jim, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located close to all amenities such as the beach, shopping and nightlife. The room was excellent and serviced to a high standard each day and had a secure area for parking. Would definitely stay there again.
Stayed 2 nights in Jul 2018
Response from Ratree Kiniyom on Jul 28, 2018
Dear K.Jim Thank you for your awesome review of your stay on Bella Villa Prima! We will take this down to fix.I hope to see you again.

10/10 Excellent

Joaquim Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent + Great
Excellent, my room was located on the same floor of the swimming pool. Location is perfect, room very spacious. Nothing to complaint. Will surely book this hotel next time.
Stayed 3 nights in Jun 2018
Response from don staff on Jun 21, 2018
dear customer thank you for your opinion hope to see you again

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday
Stayed 18 nights in May 2018
Response from Best Regards, Ratree Kiniyom on Jun 23, 2018
Dear John, Thank you for stay at Bella Villa Prima. Hope to see you again. Have a nice day

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 28 nights in May 2018
Response from Ratree Kiniyom on Jun 18, 2018
Dear Sir, Thank for staying with us and take care always.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location,Location,Location.
I stayed at Bella Villa Prima for 13 nights and found it a great all round accommodation to stay. Ideal location, pleasent helpful staff, clean, always hot water.
Stayed 1 night in May 2018
Response from Ratree Kiniyom on May 31, 2018
Dear ,Sir Thank you for your awesome review of your stay at Bella Villa Prima! We are glad to hear that you had a great vacation and we are looking forward to seeing you again very soon. Thanks again and take care always.

10/10 Excellent

mohamed, sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe and very close to beach
A pleasure to stay at this hotel I have been staying here for last 15 yrs and always had a good experience
Stayed 3 nights in May 2018
Response from su on May 16, 2018
Thank you for your awesome review of your stay on Bella Villa Prima! We will take this down to fix.I hope to see you again.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eduardo I like to eat small meals It is very conve
The hotel is gorgeous Very beautiful great location I love all the people of front desk The help you with anything you want It is my 3rd stay here And I'm looking forward for the 4th one It is very convenient shopping restaurant Great place for children of course I'm an adult Beautiful room lot of space with beautiful balcony Edward Cohen USA
Response from Ratree Kiniyom on Apr 26, 2018
Dear Edward Cohen, Thanks again for your awesome review! We are glad to hear that yo had a great stay with us. Enjoy the rest of your stay! Best Regards, Ratree Kiniyom

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
I think it is good hotel, the staff and the services
Response from Peemai on Apr 16, 2018
Dear Sir, Thank you for your awesome review of your stay at Bella Villa Prima! We are glad to hear that you had a great vacation and we are looking forward to seeing you again very soon. Thanks again and take care always.

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Peemai on Apr 16, 2018
Dear Sir, Thank you for stay at Bella Villa Prima. Hope to see you again. Have a nice day

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Peemai on Apr 16, 2018
Dear Sir Thank you for stay Bella Villa Prima. Hope to see you again. Have a nice day