Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom 台灣


Posted Jan 27, 2015
3 out of 5
for Everyone
by A verified traveler

Best Bella good but needs upgrades

Posted Jan 26, 2015
Great staff, excellent breakfast buffet, and the rooms were clean. The view was amazing! That said, if you want to be near the action, you are not. One would think if you are not near the action, it would be quiet. The walls in the rooms are thin. You can hear your neighbors conversations, laughing, etc..... so dont plan on a great night sleep. If Best Bella can soundproof the walls and doors, the hotel would be excellent! We stayed there 8 nights. If they don't soundproof the walls, I wouldnt stay there again. If they do, Id stay there every time!
4 out of 5
for Families
by A verified traveler

Covenient, good quality and price

Posted Jan 22, 2015
Pros: Good restaurant and spacious rooms
Cons: That the air conditioners and TV remotes were working as soon as we came in. Had to wait for a little while for maintenance to change batteries
Location: 15 minutes walk to main stretch of beach and shops 2 minutes walk after shuttle drop off to nearby supermarket and shops Smaller beach 5 minutes
Good shuttle service to and from the main road Very good restaurant onsite with good quality food and reasonable prices Very spacious rooms (3 bedroom)
2 out of 5
by A verified travelerfrom HK


Posted Jan 19, 2015
Location: 地點方便 當地很多人都知, 方便問路.
比較殘舊 而且沒有牙刷提供! 地點是方便 雖說有24小時小車由中心到酒店, 但卻要等很久. 我有次等了半小時還等不到車子,結果要在深夜走回酒店. 原因司機在聊天而已, 所以沒有出來接送,太過份了.
4 out of 5
for Couples
by A verified travelerfrom Japan


Posted Jan 18, 2015
Pros: 夜静かなところ。
Cons: 清掃
Location: ナクルアの海鮮市場
ビーチサイドではないが海がしっかりと見えるホテルです。 部屋の清掃等はかなり杜撰で改善の余地はありますが、コストパフォーマンスは良いと思います。
4 out of 5
for Everyone
by A verified traveler

decent hotel close to all amenities

Posted Jan 17, 2015
close to the beach which is across the hotel.If you are on a lower level room there is no sea view.Hotel is clean with sheets and towels changed everyday.However there is a problem with ants in the rooms. Transport by shuttle leaves you at the main street from where you can walk to shopping centres, , Tiffany's for a world class show. Shuttle fetches you from the same point at all hours. The staff at reception were very helpful.
2 out of 5
by A verified travelerfrom melb

Not great

Posted Jan 12, 2015
Power went out and staff hard to communicate with. I had problems with the wifi and called for help they said wait so I thought I was on hold. Took me 3 call to get any help and then they never came to my room till later that day. Then after my first night they asked when I was checking out but I as staying 2 more days
5 out of 5
for Everyone
by A verified travelerfrom Washington DC

Very pleasant and comfortable hotel

Posted Jan 5, 2015
Pros: Everything.
Cons: Nothing needs to be improved, perfect hotel.
Location: I recommend trying "Massage by the blind men" very close to the hotel. For 1 hour massage they currently charge 140 Baht (approx. 4 US $).
Very clean, large room, very comfortable. Front desk staff nice and helpful. Overall perfect experience, hotel is close to the Dolphin Circle and also offers free shuttle to the Circle if you don't want to walk. Breakfast spread excellent. Very nice swimming pool too.
4 out of 5
for Everyone
by A verified travelerfrom 東京


Posted Jan 5, 2015
ホテルのミスでダブルブッキングになってましたが、スタッフの対応は良く、スイートルームに変更して朝食もサービスしてくれました。メイン通りまでは送ってくれます。一泊なら許容範囲かな笑 場所は静かです。
3 out of 5
by A verified travelerfrom Hong Kong

WiFi connection issues were annoying

Posted Jan 4, 2015
Pros: Given the less-than-ideal location, the shuttle is always available to take you to the closest intersection.
Cons: WiFi and quality of breakfast
Location: The location, though look close to the Beach Road, require a 200-meter walk to get to, due to the lack of a direct route.
Like others described, the WiFi network would either not allowing a connection or require re-entering the credentials every now and then during use. It didn't seem that annoying at first but at the end this is the deal breaker if I had to make the choice of hotels in the future.