Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from HK

Nice view

Posted Jul 28, 2015
Pros: good environment
Cons: far from town, no shopping mall
Location: sea food
nice view, near beach, good for family, games room
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
Very nice hotel my kid very enjoy it and we will be back
3 out of 5
by A verified traveler

Only water park was fabulous

Posted Jul 20, 2015
Room very dirty. Lots of cigarettes butt on the balcony very disappointed.
Comment from Hotel Management
Jul 23, 2015 by Quality Manager, Hotel Management
Dear Valued guest, We are very grateful you took the time to share your thoughts regarding your recent experience with Centara Grand Mirage Beach Resort Pattaya. It is regretful we did not live up to your expectations or ours. Please accept our sincere apology and rest assured we will address the issues you noted. We will share your comments with the team, and use this as a learning and development opportunity.It is our sincere hope you will continue to choose Centara Grand Mirage Beach Resort as your destination in Pattaya. Once again thank you for taking the time to let us know about your visit so we may work on improvements. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel, located 2 minutes walk from the beach

Posted Jul 14, 2015
Pros: Location was great, very quiet.
Everything was great. Breakfast buffet was extensive, there was something for everyone. The hotel has a great selection of pools and water slides tastefully done in a tropical setting. The room was great, we had a 4th floor view of the sea, awesome.
4 out of 5
Recommended
for Families
by A verified traveler

A great place for family

Posted Jul 8, 2015
we are staying at family residence room which is very spacious. The water park in the hotel is good enough for small kids which is clean and not crowded. Food is good except it doesn't have a thai crusine restaurant.
Comment from Hotel Management
Jul 29, 2015 by Quality Manager, Hotel Management
Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
3 out of 5
Recommended
for Everyone
by A verified traveler from KOREA

전반적으로 영어 의사소통이 어려웠고 직원분이 친절한 편은 아니였어요

Posted Jul 5, 2015
Pros: 수영장. 전망
Cons: 직원서비스
처음 도착했을때 남자직원분이 불친절하게 대해주셔서 기분이 확상했어요. 다들 영어발음이 좋은편도 아니고해서 의사소통에 어려움이있었고. 조식은 먹을만했어요. 리조트엄청크고 수영장도 크고. 수영장에서 바다가 내다 보여서 좋았고. 바로앞이 바다라 그것도 좋았어요. 근데 시설이 오래된편이라서 동선이 별로고, 치약칫솔같은것도 없어서 좀 그랬어요.일단 전망은 너무 좋았어요~~~ㅎ
Comment from Hotel Management
Jul 8, 2015 by Quality manager, Hotel Management
Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
4 out of 5
Recommended
for Families
by A verified traveler from Hong Kong

Very suitable for children.

Posted Jul 4, 2015
Pros: Big swimming pool.
I upgrade the room and have a big massage bath tub in my balcony. It was so great to bath in the moon light, viewing the sea and enjoying myself at night.
Comment from Hotel Management
Jul 8, 2015 by Quality manager, Hotel Management
Dear Valued Guest, Thank you for sharing your comments regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Everyone
by A verified traveler

非常棒的酒店

Posted Jun 26, 2015
Pros: 1) 酒店露台景觀非常棒,直望無盡的大海; 2) 酒店內設有水上樂園,可以整天呆左酒店內玩樂,非常愜意,適合帶小朋友去享受假期!
Cons: 在出發前曾以電郵要求酒店協助佈置房間,亦得到酒店方確認無誤,但抵達辦理CHICK IN時再三確認,前枱職員況似並不知情一樣,表示將會於稍後時間外出期間才進行佈置,令到我們進入房間時未能感到驚喜;
1) 是次旅程總共入住三天,酒店一切都非常好,服務人員都很有禮貌,耐心提供服務; 2) 地點距市中心有一點距離,使用酒店接駁車需付費,較為不便,而街道上的兩排車叫價不一,而且知道酒店較偏遠,很多都是叫價很高,亦不願降價,交通較麻煩; 3) 服務人員整理房間的時間每天不同,讓人有點摸不著頭顱。 4)酒店FREE WIFI網速比較慢,在知名酒店中倘需住客支付費用才可獲得更好的網絡連線,感覺不佳。
Comment from Hotel Management
Jul 1, 2015 by Quality manager, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with Centara Grand Mirage Beach Resort Pattaya. Your feedback is very important to us as we strive for continuous improvements. We are very grateful you chose Centara Grand Mirage Beach Resort as your destination in Pattaya. We look forward to your return in the near future. Best Regards, Centara Grand Mirage Beach Resort Management
5 out of 5
Recommended
for Families
by A verified traveler from kolkata india

awesome

Posted Jun 24, 2015
Pros: the facilioties of having something for the kids teh restraunts and infrastructure was awesome
Cons: transportation to the main road
Location: aweome eating places great masage
i have already written about it ..i would love to have one of these in india..
5 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

Facilities fit for family

Posted Jun 7, 2015
Pros: Facilities and sea view
Cons: Beach night BBQ buffet food not fresh and taste not good
Location: NIL
Nice hotel for relex and family Breakfast is good BBQ beach buffet not good
Comment from Hotel Management
Jun 18, 2015 by Quality manager, Hotel Management
Dear my valued guest Thank you for taking the time to review your recent stay at Centara Grand Mirage Beach Resort Pattaya. We look forward to welcoming you back again in the future. CENTARA GRAND MIRAGE BEACH RESORT MANAGEMENT