Ratings based on 317 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Bad food and horrible service

Posted Dec 6, 2014
Bad food and horrible service No free internet in room it costs 500 baht per day ! They don't pay attention at u if u don't spend money on their stuff ... Room is mostly clean and nice view and swim pool .. Area bad . No nice beach and no towels for it
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

right on top of the mall

Posted Nov 22, 2014
Pros: I really liked the staff. I hated the pool staff
Cons: Pool staff was miserable and very rude.
Location: The hotel is directly conected with the mall and in a great location.
Most of the hotel staff is very nice. Everyone seems trained extremely well except for the pool staff. When laying around the pool, you will be very lucky if they have any towels available. When I asked at 2pm, I was told they were all out of clean towels. I asked for a used one and told them I would go find one. The staff never asked if I wanted a drink. I told one of the staff, I would really appreciate someone coming by and asking if I wanted anything. She acted very surprised but she was very willing to be helpful. It was very obvious the hotel never trained the pool staff. Three employees, including the manager stood by the pool, smoked, hung around with their friends. They seemed very content working until their shift ended. Maybe the Hilton subcontracts with another company. The hotel staff was incredible. I got so much better service sitting on the beach dealing with the public beach vendors then I did with the Hilton Hotel staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

立地が良い

Posted Nov 8, 2014
目の前がビーチで朝からパラセーリング多さにびっくり、施設もプールが広くて雰囲気がよくスパもあり、いろいろな場所にリラックスできるベンチ、ベット、チェアーもあり、充実し館内だけでも充分楽しめます。眺望がよくアクセスも最高です。
5 out of 5
Recommended
for Personal Event
by Jasonfrom Moscow

I'll be staying here again!

Posted Oct 31, 2014 on Hotels.com
Visited for a wedding and to see Pattaya. The hotel is new and with attached mall and so much around it, you cannot be in a better spot in Pattaya! Awesome rooms, great location, very clean, excellent food from room service. I'm coming back!
4 out of 5
Recommended
for Families
by Angkanafrom Thailand

โรงแรมวิวสวย

Posted Oct 29, 2014 on Hotels.com
เป็นโรงแรมที่เหมาะกับการช้อปปิ้งสุดๆ สถานที่สวยงาม ทันสมัย บริการดี
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by Eliasfrom sydney

excellent

Posted Oct 20, 2014 on Hotels.com
very good
5 out of 5
Recommended
by 아자아자from 서울

베이비 시트 짱~~~

Posted Oct 19, 2014 on Hotels.com
우리 딸 첫 생일 여행`~~베이비 시트와 장난감 너무 좋았습니다. 호텔과 센트럴플라자도 연결되어 있어 쇼핑도 잘하고요.^^
3 out of 5
Recommended
for Getaway With Friends
by Chloefrom hong kong

服務態度很差 不會再入住

Posted Oct 17, 2014 on Hotels.com
有很多個櫃台服務員 態度很差 黑面 不耐心回答問題 雖然地點方便 環境舒適 但都不會考慮再入住
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bombay

Hotel Just Stone throw away from beach

Posted Oct 15, 2014
Pros: Interiors , Bathroom. I was in Executive Room on 31st floor. Had 2 rooms. Both were excellent with perfect necklace view of Pattaya beach.
I would recommend this hotel to all travelers. Best Location. Also just down Hilton hotel is Center Festival Mall biggest in Pattaya. So can shop all in there. Walking Street also 15 min Walk.