Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

音響聲令你整晚不能入睡

Posted Jul 31, 2015
差,態度差,欠缺禮貌及少笑容,bad bad 电梯轉往指示不足 第一天取房,帶同小朋友5歲,居然安排向露天酒Bar的座向给我一家,令全家難忍受! 需要求才安排更换。 洗面盆邊黑色積,清潔不妥。。
4 out of 5
Recommended
for Everyone
by A verified traveler

landmark

Posted Jul 26, 2015
あそびに買い物に立地はさいこう チェックイン時に12時前にもかかわらず部屋に案内してくれました しかも部屋をアップグレードしてもらい、ありがとうございます ラウンジにアルコール類がなく残念でした 来客もあまりなかったようです ただwifi無料ぐらいのサービスがあればいいと思う
3 out of 5
Recommended
for Everyone
by A verified traveler from 東京都

パタヤでは立地の良い有名ホテル

Posted Jul 22, 2015
エレベーターで16階に上がるとロビーがありますが、広くて斬新なデザインで心が踊ります。 フロントの対応も概ね良好。 プールの水が少し濁ってるように見えて、且つ清掃用か何かの機材があり、景観を損ねていたのが残念でした。また、上層階のテラスで中東系の若者が騒いでいて、気分が良くありませんでした。が、これはホテルの非ではありませんね。 有料のランチビュッフェは非常に美味しかったです。強いて言えばドリンクも料金に含まれてると良いかもしれません。 ホテルでゆったりしたい方には満足できるかと思いますが、コスパからするとホリデーインやシェラトンでも十分かと。 ウォーキングストリートへ出るには便利ですが。
1 out of 5
by A verified traveler from tokyo

Posted Jul 9, 2015
マナーの悪い中国人ばかりホテルはいいが宿泊者が悪い。 朝食やエレベーターで嫌な思いをした。 お客は選べないと思うが、ホテルの品位が落ちると思う。 二度と泊まらない。
5 out of 5
Recommended
for Everyone
by A verified traveler

地點方便、鄰近商場及便利店

Posted Jun 22, 2015
泳池水質良好、職員會撈起池邊的垃圾和樹葉,保持泳池整潔。房間能看到海灘。職員十分友善,與客人有眼神接觸及面帶微笑。
Comment from Hotel Management
Jun 30, 2015 by Rudolf , Hotel Management
Dear Cecelia, Warm greetings and thank you for having chosen the Hilton Pattaya as the hotel of choice and for having taken the time to share your feedback on Expedia relating to your recent stay at the Hilton Pattaya, Thailand. We are very pleased to read your comments and glad that you found the location, features in particular our infinity pool and service levels of the hotel to your satisfaction. We do hope to see your returning soon as we look forward to welcome you back to the Hilton Pattaya ....safe travels. Kind regards, Rudolf Troestler General Manager, Hilton Pattaya
2 out of 5
by A verified traveler from tokyo

夜はうるさいホテル

Posted Jun 18, 2015
部屋は天井が高い。 細かいとがあんまり掃除が行き届いてない。 アメニティーはあんまりお勧めしない。 歯ブラシが謎にない。 問い合わせたら持ってくる。 プールは普通。 朝食は美味しくいただきました。 テラスはすずめが食べにくるから 食事は店内がいいと思います。 パタヤでトップと歌っているが しょせんヒルトンだから しょうがない。
Comment from Hotel Management
Jun 30, 2015 by Rudolf, Hotel Management
Dear Naff, Greetings from the Hilton Pattaya and thank you for having chosen us as the hotel of choice for your recent stay and for having taken the time to provide us with your valuable feedback. We are sorry that we were not able to provide you with a satisfactory experience during your recent stay. Your added comments are well noted and have been shared with the Department Heads concerned for improvement and rectification. With this in mind we once again thank you for your feedback and we most certainly do look forward to welcome you back to our hotel as our valued guest in the future. Kind regards, Rudolf Troestler General Manager, Hilton Pattaya
5 out of 5
Recommended
for Everyone
by A verified traveler from BBK, Thailand

Nice hotel

Posted Jun 17, 2015
I love this hotel. The room is very good it's beautiful, comfortable, luxury Next time i stay again
Comment from Hotel Management
Jun 19, 2015 by Rudolf, Hotel Management
Dear Kae, Warm greetings and thank you for having chosen the Hilton Pattaya as the hotel of choice and for having taken the time to share your feedback on Expedia relating to your recent stay at the Hilton Pattaya, Thailand. We are very pleased to read your comments and glad that you found your room of the hotel to your satisfaction. We do hope to see your returning soon as we look forward to welcome you back to the Hilton Pattaya ....safe travels. Kind regards, Rudolf Troestler General Manager, Hilton Pattaya
2 out of 5
by A verified traveler from Sydney

Over rated

Posted Jun 6, 2015
Pros: The best thing about the Hilton Pattaya is it's location directly over the main shopping centre.
Cons: Room service. Breakfast service. Room maintenance. Maybe add some life to the foyer spaces to make it less like a hospital.
Location: Shopping in every direction.
A disappointing experience as we expected so much more from a Hilton hotel. The term "fashion over form" comes to mind. Extremes of either bright stark sterile public areas to dark, dim walk-ways to eating spaces. Lack lustre room service that would arrive any time between 11 and 4 (if you were lucky). We had days where we had been out of the room for 6 hours only to return in the afternoon to find the room not made up. The room had a quirky bathroom arrangement where the toilet and shower doors wouldn't close completely. You also had to leave one or the other open as it was just one sliding door? Very odd. The sliding door to the balcony was too heavy for my wife to slide. Most power outlets struggled to hold plugs and a final annoyance was the rationing of bacon at breakfast. I have never experienced this before but the bacon was kept behind a counter and was only supplied (1 rasher at a time) upon request. Now that appears odd to me. We travel yearly to Thailand and would recommend Marriot or Holiday Inn over this property.
Comment from Hotel Management
Jun 19, 2015 by Rudolf, Hotel Management
Dear Michael, Warm greetings and thank you for having chosen the Hilton Pattaya as the hotel of choice and for having taken the time to share your feedback on Expedia relating to your recent stay. We are pleased to know that you enjoyed with our hotel location. Meanwhile, your feedback in numerous areas is well taken on board and your comment have been shared with department head concerns as to avoid the recurrence. We thank you for those. We do hope to see you returning soon as we look forward to welcome you back at which time we look forward to serving you in the manner you have rightfully come to expect at the Hilton Pattaya. With kind regards, Rudolf Troestler General Manager, Hilton Pattaya
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2015
アーリーチェックインにも対応してもらえました。 スタッフの対応も全体的によく、客室も快適でした。 キングスイートに宿泊しましたが、ラウンジが使用でき、簡単なディナーも食べることができました。 また、2名で宿泊しましたが、追加ベットも用意してもらえました。
Comment from Hotel Management
Jun 19, 2015 by Rudolf, Hotel Management
Dear A verified traveller, Warm greetings and thank you for having chosen the Hilton Pattaya as the hotel of choice for your recent stay and for having taken the time to provide us with your valuable feedback. We are delighted to read your comments and that you enjoyed the features of our hotel and the service provided by our team members. We do hope to see your returning soon as we look forward to welcome you back to the Hilton Pattaya. Kind regards, Rudolf Troestler General Manager, Hilton Pattaya
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong kong

Above average but still room to improve

Posted May 10, 2015
Excellent location right on the shopping mall. Plenty of resturant to choose from. Big balcony. Big shower and toliet. Nice room and comfortable bed. Everything I good except swimming pool is way too small. It is alway full of people.
Comment from Hotel Management
May 15, 2015 by Rudolf, Hotel Management
Dear travel with kid from Hong Kong, Greetings from the Hilton Pattaya and thank you for having chosen us as the hotel of choice and for having taken the time to share your feedback on Expedia relating to your consistently positive experience at the Hilton Pattaya, Thailand. We are very delighted to read your comments and glad that you found the location and service levels of the hotel to your satisfaction. Your feedback on small swimming pool size is well noted. We do hope to see you return soon as we look forward to welcome you back to Hilton Pattaya ....safe travels. Kind regards, Rudolf Troestler General Manager, Hilton Pattaya