Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom GS from Martland USA


Posted Jan 25, 2015
We loved the location, the cleanliness and the set up of our room. The balcony was facing the ocean and enjoyed the view. The staff was superb and very hospitable. So helpful in every way and went out of their way to serve their guests. The freshness of the lobby was so appealing as we walked in. Highly comfortable. Wish had more time to stay.
2 out of 5
by A verified travelerfrom hk

only fotogenic, worn out in real

Posted Jan 21, 2015
Pros: private beach..... but very busy and crowed with group tour guests
Cons: cheap rates for reasons : only partial renovation, lots group guests and snobbish staff
Location: not at centre of action
1/ I booked renovated room thru' expedia at good price. front desk staff tried cheated by granting an un-renovated room ( totally unlike web fotos ) finally got higher floor renovated room after 10 mins. pretentious search by staff. 2/ renovated room is still very worn out despite good design 3/ I needed some U$30 petty cash becos atm problem, staff insisted not possible to charge on my visa BUT eventually agreed on the condition I pay 20% handling fee !!!!! VERY ARROGANT STAFF HERE, I visited new Mercure nearby, staff very warm and willing even to show me their new rooms.
2 out of 5
by A verified travelerfrom Berlin

Posted Dec 26, 2014
Pros: Gym / Kids-Facilities
Cons: Food quality
Location: Family Mart in walking distance.
Price-Quality-Ratio was not ok. Also worse compared to other Pullman hotels (e.g. Khon Kaen, Bangkok). Food at breakfast hotel and from room service was surprisingly low quality.Water does not drain properly in the shower. Difficult to adjust shower temperature without getting completely cold or very hot water ...
4 out of 5
for Couples
by A verified travelerfrom Hong Kong

Very comfort room, good facilities

Posted Nov 30, 2014
Pros: The room is spacous, bed is so comfortable. Gym is superb
Cons: pool is too small
Location: nothing, unless taxi is your primary transportation, or you have to walk 20mins to Dophin roundabout to get public transport
big and comfortable room, good gym, pool is a bit small. Plenty choices of buffet breakfast. Forget about the private beach. Front desk staffs are helpful. Location is a bit awkward, although there is hotel bus to Beach road, where restaurants, bars and shopping center are located, but it starts at 1pm. I think they should run the bus more frequent. Overall, room is very comfortable, especially I spent 2 days in a 5-stars hotel in Bangkok and it just couldn't match up with Pullman.
3 out of 5
by A verified travelerfrom Delhi

Only suitable for Russians who want to stay away

Posted Nov 12, 2014
It was a good hotel but far away for tourist spots. Almost exclusively Russian tourists.
5 out of 5
by A verified traveler

Wonderful View Resort

Posted Oct 9, 2014 on Hotels.com
The beach is just next to the resort with wonderful view. Very comfortable design for the hotel and rooms. Staff are trained with well-spoken English therefore easy to communicate.
5 out of 5
for Getaway With Friends
by HWANGfrom Korea

Posted Sep 12, 2014 on Hotels.com
비수기 때여서 그런지 조용하고 또 룸업그레이드를 무료로 해 주었고 모든 편의 시설과 조식을 포함한 음식맛도 10만점에 8.8점을 준다. 호텔 청결도가 제일 마음에 들며 이또한 9.5점 !
4 out of 5
by Kevinfrom Seoul

good but not excellent

Posted Jul 30, 2014 on Hotels.com
Good service and good facilities. Room was cozy. Breakfast is good enough but not excellent
5 out of 5
for Everyone
by A verified travelerfrom australia

Great hotel on beach

Posted Jul 27, 2014
Pros: Position great, hourly transport provided free to town. Great pool and private beach
Cons: Need ice machines on each floor don't like having to pay for ice using room service
Location: We had everything we needed in the resort and never went out just enjoyed relaxing by the pool
Happy helpful staff. Spa great experience. Reastraunt over priced , great little reastraunts just up the road much less expensive. Overall the most relaxing time and will return again soon
3 out of 5
for Families
by A verified traveler

This traveler left a rating score only Posted Jul 22, 2014 on Hotels.com