Ratings based on 359 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2015
We came,we stayed, we left. Everything was adequate.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Great place to stay! Large rooms, clean, nice, convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Would stay again - but I need my coffee!

Posted Apr 15, 2015
Pros: clean.
Cons: We're paying enough for rooms, buy some bulk coffee (whatever kind ) and make it stronger!! Everyone noticed! Clean those gross waffle makers!
Location: Steakhouse next door (to the east) is amazing. Very expensive $17-$24 but very, very tasty. Would splurge on that again. Tonto bridge is a must do.
Stayed Fri/Sat nights. Expensive but would stay again. The Good: Rooms were clean. No noise from neighbors (extra pillows in room, nice touch) Has fridge and hairdryer, nice. AC works well. Everything works and is kept up. Everyone at front desk super friendly. Thank you. The Bad: First night, bed too hard. 2nd night slept on the other, softer bed. Slept great. Breakfast was ok. 1 waffle iron was ok. Nobody was using the 2nd one because of all the caked on nastyness. Please, clean both irons once a week. Coffee was rediculously weak. Tasted like coffee flavored water. 2nd day was a little better but please, make it stronger! Cheap, stronger coffee is fine. Weak is not.
2 out of 5
by A verified travelerfrom Phoenix, AZ

No Wash clothes too expensive for standard room

Posted Apr 7, 2015
Pros: parking was ok
Cons: More blankets on bed. we do not like to sleep with heat.
Location: location is ok
will not stay at this place again when visiting payson. TV needs to be higher.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom D

Pleasant experience but with 1 reservation.

Posted Mar 29, 2015
All good and relaxing. Open patio a plus. Breakfast buffet a disappointment.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norco, CA.

Nice mountain retreat

Posted Mar 21, 2015
Cons: More firmer mattress would be vice.
Overall the Majestic Mountain Inn was a very nice resort. We had a large hot tub in the room and a fireplace. Very romantic room , large and quite comfortable. The only issue was the mattress was a bit too soft for my back.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Nice hotel close to town of Payson

Posted Mar 9, 2015
Pros: Room, Location, Staff especially cookies my daughter loved chess board. DVD's
Cons: Breakfast and enforce the non smoking rules very strictly.
Location: Location is awesome. Lots of shopping and restaurants near by.
1) We were told the facility is non smoking. But the guy next door is smoking outside the room. 2) Breakfast should have been little better. The waffle mix is already there in the glasses exposing instead of in a closed jar. 3) Not that many items in the breakfast. But overall it was OK. 4) Room is definitely comfortable and good. 5) Very close to shopping 6) Rate could have been lower.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Az

Nice fireplace

Posted Mar 9, 2015
No microwave. Found toy under bed. Fireplace was nice.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Peoria, AZ

I love this place!

Posted Feb 27, 2015
My husband and I spent our honeymoon here 20 years ago and returned for our 20th Anniversary. It was just as comfortable and relaxing as it was the first time. We love the luxury rooms with the jacuzzi tub and fire place in the room. A great place for a romantic weekend!
3 out of 5
Recommended
for Families
by kevinfrom Mesa

Could have been cleaner

Posted Feb 24, 2015 on Hotels
Stay was good room was very dirty even the coffee pot had old coffee filter in it there was popcorn on night stand and shelves and closet floor.the beds had leaves and dried chunks dirt along base of bed this is a first .I have stayed here a few times before and rooms were great