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Everything was great except the coffee was not strong enough and the juice was watered down
alice
Stayed 2 nights in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on Apr 24, 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay.Your feedback is important, as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Hampton Inn in the future!
Clean and comfortable, good breakfast. I would stay here again!
Jacquelyn
Stayed 1 night in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on Apr 17, 2024
Thank you so much for your feedback, Jacquelyn!
6/10 Okay
Elaine
Traveled with family
Apr 14, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No fan in bathroom, hot & cold water were opposite, where called b/c we had wrong room...this was fine & we stayed in room...but when call came in person just said "hi, who is in this room?" Weird. Wish we did move b/c we were right above hotel entrance & it was loud all night
Response from Yasmina Bendahou, Front Desk Agent on Apr 9, 2024
Thank you for your feedback, Jill!
6/10 Okay
Emilee
Apr 8, 2024
Liked: Cleanliness
Easy
Emilee
Stayed 1 night in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on Apr 24, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
10/10 Excellent
Kelly
Apr 4, 2024
Liked: Property conditions & facilities
Kelly
Stayed 1 night in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on Apr 9, 2024
Thank you so much for your feedback, Kelly!
10/10 Excellent
Daniel, Falmouth
Apr 4, 2024
Liked: Cleanliness, staff & service
Helpful staff that accommodated my needs to perfection.
Daniel
Stayed 1 night in Apr 2024
Response from Yasmina Bendahou, Front Desk Agent on Apr 5, 2024
Thank you for staying with us, Daniel! I'm happy to hear we were able to accommodate you! We hope that if your travels bring you back to the area, you will stay with us again!
Hotel clerk was extremely kind and let me check in early after a long flight. She made sure that we got some sleep and I appreciate that so much. Everything was clean and beds were comfortable. Would definitely recommend!
Amber
Stayed 2 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on Mar 29, 2024
Thank you for your feedback, Amber! I'm so glad to hear that you were able to be checked in early and that you had a good experience at our hotel! We hope you'll come back and stay with us again!
8/10 Good
marcie
Mar 27, 2024
marcie
Stayed 2 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on Apr 17, 2024
Response from Yasmina Bendahou, Front Desk Agent on Mar 26, 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. As for the coffee suggestion, we'll most definitely take your comment under consideration as we continually strive to improve our guest experience! Thanks so much for choosing us, and I hope we'll see you again soon
8/10 Good
Robert
Mar 24, 2024
Robert
Stayed 2 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on Apr 17, 2024
My boyfriend and I stayed here while in Boston for a Celtics game. It was honestly a lifesaver since I was worried we wouldn’t find anything reasonably priced that was safe and had decent reviews. Rooms were great, the facilities & staff were great. Would stay here again!!
Amanda
Stayed 2 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on Mar 22, 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!
8/10 Good
Reagan
Traveled with partner
Mar 21, 2024
Liked: Cleanliness, staff & service, amenities
The space was good , it smelled a little wet and muggy /mildew but it could have been due to the fact the hotel building is old . Other than that food was great and services were nice !
Reagan
Response from Yasmina Bendahou, Front Desk Supervisor on Mar 22, 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!
The room was not very clean. There was no hot water when I tried to take a shower. I will not be staying again.
Emanuel
Stayed 1 night in Mar 2024
Response from Yasmina Bendahou, Front Desk Supervisor on Mar 22, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
10/10 Excellent
Brandi
Traveled with partner
Mar 18, 2024
Liked: Cleanliness, staff & service, amenities
This was a great place with really friendly and accomodating staff. The elevators were a little sketchy, but overall I would recommend this place and would definitely stay here again!
Brandi
Stayed 3 nights in Mar 2024
Response from Yasmina Bendahou, Front Desk Agent on Mar 19, 2024
We really appreciate the feedback! I'm so glad you had an enjoyable stay. Thanks so much for choosing us, and I hope we'll see you again soon!
Our room was comfortable and clean. The only downside was we were facing the highway and that was pretty loud especially the transports using their brakes. If you'd like a quieter room, ask for a room facing the back parking lot 😊
Samantha
Stayed 1 night in Mar 2024
Response from Cami, AGM on Mar 10, 2024
Thanks so much for staying with us, Samantha! I'm so sorry the highway was loud for you. The backside rooms are indeed quieter. Hopefully we'll see you again soon!
The staff was very helpful when I checked in at 2:00 am. I heard no noise from the adjacent rooms or hallway. Breakfast area was clean and food selection was very good.
Maria Anna
Stayed 1 night in Feb 2024
Response from Cami, AGM on Mar 10, 2024
Thanks for staying with us, Maria Anna. I'm so happy you enjoyed breakfast!