Ratings based on 232 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Broken light fixture. Noisy roomPosted Nov 9, 2014
The bathroom had two wall mounted light fixtures. One was without a shade/ diffuser why wouldn't that have been fixed ? In the bedroom there was a loud and droning sound that made it difficult to sleep. It sounded to me like a refrigerator in an adjascunt room had a very noisy motor and condenser. The fridge obviously preesed against the wall to our bedroom. We were in room 203.
for Everyoneby A verified travelerfrom Vermont
nice hotel, very pleasant, helpful with travel toPosted Nov 4, 2014
Pros: complimentary breakfast and dinner were excellent, hostess very pleasant and informative, rooms very spacious, clean and enjoyable
Location: close to near by Salem and all the history of the witches
excellent room, nice staff, we went to Salem each day to sight see.
for Everyoneby A verified travelerfrom Virginia
Comfortable accommodationsPosted Nov 3, 2014
Pros: Free breakfast, pool, quiet, and convenient location.
Location: I spent some time in Newburyport during my stay, which is a lovely little town with quaint shops, walking paths, and nice restaurants.
The hotel is right along a busy road, so I was concerned at first that there would be a lot of traffic noise. I was pleased to find those concerns to be unfounded. The hotel was comfortable and quiet. Our room was generously sized, and although my mother did not like the pillows, I thought they were fine and neither of us had trouble sleeping. The complimentary breakfast was excellent with both hot and cold food selections. I did not have much interaction with the staff, but the few people I spoke with were all friendly and helpful. The hotel, although not in the most lovely location, was conveniently located both to the airport and to the places I planned to visit.
for Everyoneby A verified travelerfrom New Jersey
Halloween 2014Posted Nov 2, 2014
Pros: Location was close to Salem. Staff was friendly and helpful
Cons: Linens need to be cleaned better and rooms need to be cleaned better.
Location: Close to Salem and all the Halloween activies
Overall Hotel was good;staffing was helpful but our room was terrible. Beds were uncomfortable. Pull out was falling apart and linens were stained.
for Everyoneby A verified travelerfrom Connecticut
Very comfortable hotel stay.Posted Oct 22, 2014
Very clean. Great breakfasts...saved my family of 4 a lot of $ during our 2 night stay. Hotel pool was nice. Convenient location for our trip to Salem, lots of well lit parking. They also provide a private shuttle (costs extra, but well worth it) into salem. Stayed in a Homewood Suite in Florida prior to this stay and was just as pleased.
for Familiesby A verified travelerfrom Scotland
Good hotel in a poor area.Posted Oct 11, 2014
Pros: The large room and the breakfast was good value.
Cons: If only it could be removed to a nicer outlook.
We stayed just one night after a long journey. The staff were very friendly,the breakfast was adequate but a little cold.We had a one bedroom suite which was comfy and quite large, spotlessly clean. the situation of the hotel is in a sort of wasteland right on two very busy roads and there could be a problem with traffic noise . The Northshore mall is close by for shopping and eateries.
for Everyoneby A verified traveler
Great location convenient to many Boston areasPosted Sep 29, 2014
Very friendly and polite staff! Rooms were comfortable and breakfast buffet was well stocked and very good.
for Familiesby Bill & familyfrom Scotch Plains, NJ
Excellent staff and very clean, comfortable roomPosted Sep 29, 2014 on Hotels.com
The hotel staff visited everyone during morning breakfast in the lobby to check on concerns and to offer details on sites within Boston and provided maps and hints to what to see, etc. They were extremely helpful
for Business Travelersby A verified traveler
Posted Sep 14, 2014 on Hotels.com
for Couplesby Jensonfrom Minnesota
Amazing service!!Posted Sep 8, 2014 on Hotels.com
A+ services all across the board. Amazing crew. Keep up the good work!!