Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Yoshi

Very charming hotel - excellent service

Posted Dec 12, 2013
Pros: Architecture, location, comfort, excellent service and very friendly and useful staff
4 out of 5
Recommended
by CL from Spore

Charming stay

Posted Dec 5, 2013 on Hotels.com
Charming rooms in a great location. A recommended stay for people who would like to experience Penang's heritage culture.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

great paintings

Posted Nov 10, 2013 on Hotels.com
Like staying at the home of a friend with a wonderful art collection and rooms decorated with good taste
4 out of 5
Recommended
for Personal Event
by CatManDo from Mount Hood

Posted Nov 2, 2013 on Hotels.com
The hotel is very nice -but- not great value for the dollar. It's a neat old two story building. I'm glad the building has been saved & restored. My room was Hugh, and very nicely decorated. The bathroom was large, with the shower & tub in its own room. The soaking tub was made of beautiful hardwood. Being from North America, we don't often see tubs like that. I enjoyed most of the beautiful art work spread thru out the hotel. Someone has good taste. The breakfast was enjoyable in the cute adjoining restaurant. I spent 3 days on the ground floor, never hearing footsteps or noise from above. I found any & all hotel employees to be helpful & courteous . To me it was obvious they wanted to make your stay as comfortable as possible.
5 out of 5
Recommended
for Couples
by A verified traveler

Cosy, quiet, serene, clean, very like home.

Posted Oct 1, 2013
One of the nicest places ive stayed at. A bunch of the nicest staff ive come across. Cleanest without a doubt. Cosy. Nice food too .. very pleasant afternoon tea and snacks. Its just great! Two thumbs up, and toes too! Would surely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely

Posted Jul 31, 2013
Cons: Don't expect breakfast to be served promptly at the time the dining room opens (in case you are in a hurry to catch a plane, train or bus...)
Everything about it was great. Beautiful building, luxurious rooms, delicious food, friendly staff.
5 out of 5
Recommended
by CGT from Singapore

Posted Jul 4, 2013 on Hotels.com
Good location and service is very good. We will go stay there again if we visit penang
4 out of 5
Recommended
by Kovit from Singapore

Lots of character

Posted Jun 27, 2013 on Hotels.com
I stayed at the straits eclectic room 4. Spacious, nice decor and a large bathroom was wonderful. Crabtree and evelyn toiletries was a nice touch. Staffs were friendly and accomodative. Besides breakfast, the complimentary high tea and all day complimentary beverages makes this stay a little different from other hotels i've stayed.
5 out of 5
Recommended
for Everyone
by Bianca from San Diego, CA, USA

The Best Hotel in Penang

Posted Jun 9, 2013
Pros: The staff. The food. The ambience. The shower (rainfall). The soaps and shampoo (high quality Crabtree and Evelyn). The amenities in the room.
Cons: Nothing.
Location: In the heart of the city on a beautiful street called Love Lane.
I'm in love with this hotel. The staff, the charm, the style, the little touches. Our first day in Penang we didn't even leave to explore the city. The hotel was too lovely to leave! And the quality of the food you receive for breakfast and tea time was simply amazing. All of that and it's in the heart of the city in a beautifully restored colonial mansion! The staff is so welcoming. They took me around and explained the history of where the stables used to be and the shopkeepers quarters. Ah. Just writing this makes me want to go back. Right now.
4 out of 5
Recommended
for Families
by A verified traveler

lovely place in an old town

Posted May 13, 2013
the staff were very helpful, as we checked out very early in the morning ,they prepared breakfast for us. that's really warmly.:-)