Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
80% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom 大阪府

外食・買い物・バス停近くロケーションは申し分ない場所に立地。

Posted Mar 24, 2015
Pros: 強いて挙げれば、ジム・プールが有ったこと。
Cons: 宿泊ホテルでコメントしているが、従業員各人の対応が異なっているので最低限の教育は必要と感じる。
日本語が通じないため、希望する内容を説明するのに苦労した。 (例)1.スタンド故障の修理対応 2.エアコンの故障音の修理 3.ハンドタオル・フェースタオル・バスタオルの不備と使用後の定数入換え不備 4.宿泊初日から洗面セットが置かれていなかった
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SIngapore

Nice hotel close to amnenities

Posted Mar 9, 2015
Pros: It is close to the environment like gurney paragon, mall and others
Cons: The tv reception and sound
Location: nil
The hotel is nice except that the tv reception and sound are terrible. Even after calling the maintenance officer to rectify it, it still appeared the same. Other than this, it was a wonderful hotel
5 out of 5
by A verified travelerfrom san Francisco usa

Ok hotel

Posted Feb 2, 2015
Its a nice clean. Hotel. In a bad area. No shops. Or restaurant. Near hotel. And the hotel menu is small
4 out of 5
Recommended
for Everyone
by A verified travelerfrom usa

It was nice

Posted Jan 25, 2015
I had good experience. The staff of hotel was nice. Smooth transaction. The hotel only needs a little bit of attention but is has a very good location
1 out of 5
by A verified travelerfrom malaysia

Very bad hotel

Posted Dec 26, 2014
Very Slow & small lifts. Waited for 15 minutes just for the lift. Reached at 3:30pm and were told the room was not ready. Came back at 4:30pm but the room still not available. No more next visit to this hotel.
3 out of 5
Recommended
for Families
by GOHfrom Johor

Hotel lift

Posted Dec 26, 2014 on Hotels.com
Big room,bad lift services(waiting time 30mins)
4 out of 5
Recommended
for Everyone
by A verified traveler

Facilities are fine but the lift service is bad.

Posted Dec 26, 2014
Pros: Otherwise other things are ok.
Cons: The 3 in 1 shower foam, hair shampoo & conditioner is no good. We understand you are going green & saving the earth but this method is not ideal.
Location: Food court, beach, shopping very convenient
We had to wait a long time for the lift when going down. we used stairs while staying on the 21st floor. Not only my family, but also my neighboring occupant.We waited almost 30 mins.
1 out of 5
by A verified traveler

nvt

Posted Dec 16, 2014
Pros: nvt
Cons: nvt
Location: nvt
slecht, duur, extra doek kost geld. buiten stad. slechte lift. airco niet cool.
4 out of 5
Recommended
for Families
by JACELIN NG HKfrom Singapore

Big room but not convenient for Elderly

Posted Dec 14, 2014 on Hotels.com
We stayed here for 3nights during our family holidays. Due to peak season, we reached hotel at 3.30pm, we booked 3 Junior Suite but we have to wait for 1.5hrs to be able to get the last room at 5pm. Nothing much surrounding the hotel n we only managed to get one Chinese Restaurant beside for our parents. 10-15mins walk to Gurney plaza and Gurney Paragon. There was an open air hawker beside Gurney Plaza n only start at 6pm
5 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Good service

Posted Dec 14, 2014
I am having a very good time staying at this hotel