PHOTOS
TripAdvisor Traveler Rating
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Property Amenities
What to expect: Whirring ceiling fans and large open spaces give the lobby an immediate resort feel. Sun-kissed guests in beachwear loiter around the lobby area, some taking time to read in the lounge.
Facilities: Two large lagoon pools and one children's pool with a slide take center stage at the resort. Adventure Zone is an air-conditioned family entertainment facility for children and adults that includes drop slides, play equipment, game zone, and snack counter and cafe. The resort also has a complimentary full-day childcare program from morning till evening.
Manicures, pedicures, and various hairstyling services are available at spa/salon. A small shopping area includes an art gallery and souvenir shop-cum-tailor, where outfits can be tailored within three days. A laundry facility with washers and dryers is open for guest use.
Internet access: Public areas, including some restaurants, lobby, function rooms, garden, and pool areas, have wireless Internet access.
Conference/function room(s): The hotel has one 335-square-meter (3,605-square-foot) ballroom for up to 400 people, and four other function rooms of varying sizes, from 58 square meters (624 square feet) to 133 square meters (1,431 square feet). Audiovisual equipment includes an LCD projector, microphone, overhead projector, laser pointer, CD player, and DVD player.
Insider tip: The streets immediately outside the hotel come alive in the late evening with night-market stalls hawking souvenir items, electronic goods, and clothing. Also across the street is a 24-hour convenience store where guests can stock up on drinks and snacks to fill guestroom refrigerators.
Rooms
Shangri-La's Golden Sands Resort has 387 guestrooms, all upwards of 30 square meters (323 square feet). All include high-speed Internet access; cable TVs with CNN, NHK, Star Movies, Star Sports, Cartoon Network, and Vision 4 (movies). Bathrooms have second telephones and combination shower/tubs with removable shower heads. Electric kettles are complemented by complimentary tea and coffee, complimentary bottled drinking water, and mini-refrigerators.
Room Amenities
Dining
A complimentary buffet breakfast is provided each morning.
Garden Cafe - Casual café on lobby floor. Unenclosed dining area cooled by ceiling fans. Views of garden, pool, and sea. Rattan furnishings with floral upholstery. Serves buffet breakfast and à la carte menu of Western and local cuisine for lunch and dinner; occasional buffets on selected nights during off-peak season (nightly during peak season).
Sigis by the Sea - Mediterranean-themed dinner restaurant. Themed buffets include barbecues, seafood, and others. Alfresco dining on the fringes of the beach. Colorful tablecloths, bright blue chairs and brightly colored hand-painted crockery create a cheerful atmosphere. Band from lounge plays nightly (except Tuesdays). Open for dinners only.
Recreation
The Shangri-La's fitness center on the ground floor is approximately 50 square meters (538 square feet) and has two treadmills, one step machine, one rowing machine, two bicycles, and a free-weights area. A personal trainer is also on site. Open from early morning till late night.
Two irregularly shaped swimming pools face the beach, and a small children's pool with a slide and a 20-seat jetted pool complements. Pool games are occasionally organized for guests.
The Golden Sands Resort features Adventure Zone, a 10,300-square-foot indoor family entertainment center with drop slides, modular play equipment, a game zone, and theme birthday party rooms.
Other recreational facilities include a multi-purpose court, a La Petanque (Frence bocce) court, three tennis courts, and a par 3 executive golf course. A water sports center by the beach provides equipment for non-motorized water sports like fishing, canoeing, and windsurfing.
Private operators along the beach provide opportunities for other sports such as jetskiing parasailing, and horse riding. Across the street from the hotel's front entrance are bicycle and scooter rental shops. Biking trails can be found at Teluk Bahang National Park, about 7 km (4.5 miles) away. The recreational activities listed below are available either on site or nearby; fees may apply.
You may be required to sign in to verify your stay.
Showing 1 - 10 results (of 0)
“disgusting”
• Located in the heart of Batu Feringgi – night market starts at the entrance of the hotel • At checkout I was frustrated at the level of confusion going on behind the desk and around the lobby. • Breakfast buffet was lavish and had many choices • Garden/swimming area is large and pretty • Water activities are available right outside the hotel on the public beach (be sure to bargain for the best price) • Staff was not friendly and not helpful at all. One staff member disclosed personal details of another guest staying at the hotel. • Room was very filthy (had to change 3 rooms in the first hour). Was assigned twin beds, instead of a king bed because they just “ran out”. Dirt spots were on the couch. You can hear all the sounds from the corridor. Bathroom was filthy and the bathtub was gross & not maintained. Towels were terrible did not dry anything & some were ripped and spotted. • Lighting in room was terrible & not directed properly. Room was facing a parking lot. The rooms facing the beach are much smaller b/c of balcony, but have a shower. • 1 out of 5 • Not worth the value of money – very expensive • Will not return to this hotel or Penang because of this stay
“It's a nice City in Other Hotel”
The room is comfortaple but the service is so bad in the reception only.
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The preferred airport for Golden Sands Resort by Shangri-La is Penang (PEN-Penang Intl.) - 20.6 km / 12.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
