What to expect: Whirring ceiling fans and large open spaces give the lobby an immediate resort feel. Sun-kissed guests in beachwear loiter around the lobby area, some taking time to read in the lounge.

Facilities: Two large lagoon pools and one children's pool with a slide take center stage at the resort. Adventure Zone is an air-conditioned family entertainment facility for children and adults that includes drop slides, play equipment, game zone, and snack counter and cafe. The resort also has a complimentary full-day childcare program from morning till evening, and a fitness facility.

Manicures, pedicures, and various hairstyling services are available at spa/salon. A small shopping area includes an art gallery and souvenir shop-cum-tailor, where outfits can be tailored within three days. A laundry facility with washers and dryers is open for guest use.

Internet access: Public areas, including some restaurants, lobby, function rooms, garden, and pool areas, have wireless Internet access.

Conference/function room(s): The hotel has one 335-square-meter (3,605-square-foot) ballroom for up to 400 people, and four other function rooms of varying sizes, from 58 square meters (624 square feet) to 133 square meters (1,431 square feet). Audiovisual equipment includes an LCD projector, microphone, overhead projector, laser pointer, CD player, and DVD player.

Insider tip: The streets immediately outside the hotel come alive in the late evening with night-market stalls hawking souvenir items, electronic goods, and clothing. Also across the street is a 24-hour convenience store where guests can stock up on drinks and snacks to fill guestroom refrigerators.

A buffet breakfast is provided each morning.

Garden Cafe - Casual café on lobby floor. Unenclosed dining area cooled by ceiling fans. Views of garden, pool, and sea. Rattan furnishings with floral upholstery. Serves buffet breakfast and à la carte menu of Western and local cuisine for lunch and dinner; occasional buffets on selected nights during off-peak season (nightly during peak season).

Sigi's Bar and Grill On The Beach - A family-style restaurant. Themed buffets include barbecues, seafood, and healthy salads as well as a variety of local Asian dishes. Restaurant offers tasty children's menu. Alfresco dining on the Batu Feringgi beach. Colorful tablecloths, bright blue chairs and brightly colored hand-painted crockery create a cheerful atmosphere. Band from lounge plays nightly (except Tuesdays). Open for dinners only.

The Shangri-La's fitness center on the ground floor is approximately 50 square meters (538 square feet) and has two treadmills, one step machine, one rowing machine, two bicycles, and a free-weights area. A personal trainer is also on site. Open from early morning till late night.

Two irregularly shaped swimming pools face the beach, and a small children's pool with a slide and a 20-seat jetted pool complements. Pool games are occasionally organized for guests.

The Golden Sands Resort features an Adventure Zone, a 10,300-square-foot indoor Family Entertainment Center with drop slides, modular play equipment, a game zone, and theme birthday party rooms.

Other recreational facilities include 3 tennis courts, La Petanque (French bocce) court, and a Par 3 Executive Golf Course. A water sports center by the beach provides equipment for non-motorized water sports like fishing, canoeing, and windsurfing.

Private operators along the beach provide opportunities for other sports such as jet skiing, parasailing, and horse riding. Across the street from the hotel's front entrance are bicycle and scooter rental shops. Biking trails can be found at Teluk Bahang National Park, about 7 km (4.5 miles) away. The recreational activities listed below are available either on site or nearby; fees may apply.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Check-out time is noon

Check-in time starts at 2 PM

Pets not allowed

Noise-free rooms not guaranteed

American Express

Diners Club

JCB International

MasterCard

Visa

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Buffet breakfast fee: MYR 53.36 per person (approximately)
• Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

There are no room charges for children 11 years old and younger who occupy the same room as their parents or guardians, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets, including service animals, are allowed at this property.