Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
91% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Kuala Lumpur,Malaysia

3/5 RATING .

Posted Jun 27, 2015
Pros: Stated above
Cons: Please look into experience above .Thank you
Location: food shops sight-seeing convenient store many more GOOD LOCATION
Pros : -Hotel staff were friendly -Free parking were provided -Simple asian breakfast but more varieties could be added. Excellent location to go around. Busy area which is good as there are many shops around. -Air cond is in good condition. Cons : -Room was not how it was pictured in website slightly different but not a big deal. -Carpets in the room was smelly , we request them to clean but they just sprayed some perfume and went.Smell continue during our 3 days stay. (very disappointing) -WiFi was not available for free for guest in room only in lobby.Must pay RM10 per day. -Bathroom was quite small and shower is very old with low pressure. difficult for a clean bath and towel placement area is close to a fan in bathroom which can be dangerous -Swimming pool water level is too high and constant pool depthness all the way (1.5m) . Height below 5'3 impossible to swim there unless good swimmer. ( booked this hotel partially because there was pool but unhappy as we couldn't swim without being scared and no lifeguard or anyone around) -Many foreign employees who don't know anything besides their immediate job. -Not much food options for non-malaysian guest Please fix all this problem and i would be delighted to stay there during my next trip. Fix especially carpet and shower issue.
2 out of 5
by A verified traveler from Hong Kong

Just for sleep

Posted Jun 24, 2015
Location of the hotel isn't bad. I got sea view(not too big) with cheap price. The hotel only provides basic equipment. No toothbrush, no free WiFi. Ceiling in bathroom has gap, weird. Hotel staffs weren't very helpful, e.g. I need to find taxi myself. The hotel didn't make me feeling comfortable, but the price was just cheap.
3 out of 5
Recommended
for Couples
by A verified traveler

average hotel in Penang

Posted Apr 24, 2015 on Hotels
Quite pleasant, Penang foods are within walking distance. The hotel is a bit old, price considered higher compared to the one nxt door. Easy access to komtar, the centre of Penang bus company.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2015 on Hotels
3 out of 5
Recommended
for Getaway With Friends
by RAJA MOHAMAD

This traveler left a rating score only Posted Mar 18, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2015
Pros: The location is exellent and represents very good value .
The hotel is in a great location and i found the staff friendly .
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Feb 19, 2015
It situated at the center of pineng. Easy to go anywhere.
3 out of 5
Recommended
for Families
by CHEN WEN from 高雄

員工訓練不足

Posted Feb 19, 2015 on Hotels
大致上還不錯,只有WIFI的部分很差
4 out of 5
Recommended
for Personal Event
by chong from Kota Kinabalu, Sabah

A never ending food and vacation paradise

Posted Feb 18, 2015 on Hotels
Like the Hotel because of it big clean room especially new wing which is better and good location.
4 out of 5
Recommended
for Personal Event
by Pierre from London

V good value

Posted Feb 8, 2015 on Hotels
The hotel must have had an upgrade since my last visit. Large comfortable clean room with seating area and TV with other than local channel, and decent shower. Small but perfectly OK pool area with loungers. B/fast buffet OK, but no fruit? In Malaysia ! And rather petty to charge for Wi-Fi in rooms and around pool area. Hence crowded lobby where its fee.