Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Marathon event at Penang

Posted Nov 21, 2014
The hotel, i believe its build in 80s. Its old and many facilities such as elevators never upgraded. Hotel parking area lack of security measurement. Its dark, no cctv and no security guards patrol. The room condition is just average like 3 stars hotel but the charges are 5 stars standard rate. At last, the hotel staff allows people to smoke in the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay.

Posted Nov 21, 2014
Short stay for the penang marathon. No free shuttle to bridge run although official marathon hotel unless booked special marathon package.. Shuttle bus tickets sold out but hotel good enough to arrange limousine service at reasonable rates. Limousine service haphazard because of last minute arrangement and no designated pick up point at bridge so had to make way back myself. Otherwise hotel room clean as expected with pleasant and helpful staff. Breakfast as expected for a hotel of this class and again with helpful staff. Pleasant stay. Only drawback is distance for town although shuttles are provided at designated times free of charge.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Malaysia, KL

Quiet stay

Posted Nov 8, 2014
It's a comfortable spacious room. Quiet environment but Housekeeping workers may b a bit rude when we ask for extra things eg shower gel / caps Overall a pleasant stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for relaxing

Posted Oct 26, 2014
Nice on everything …Nice on everything …Nice on everything …Nice on everything …Nice on everything …Nice on everything …
5 out of 5
Recommended
for Business Travelers
by A verified traveler

nice garden and thoughtful shuttle service

Posted Oct 17, 2014
Pros: thoughtful shuttle service and green landscape
Location: shop and dine at queensbay mall and gurney plaza. have a heritage tour at georgetown. relax at the batu feringgi beach.
been using the shuttle service and like it very much as it bring you to mall, town area and event to the beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellence service

Posted Oct 2, 2014
Pros: I love the cosiness of the hotel especially at night.
Cons: Would suggest to add in free breakfast to this hotel as the hotel is a 5 star hotel.
Location: The Hotel location is close to a number of shopping malls. It take us about 5 min to reach the shopping mall. The only issue is the traffic.
Although i have a short night stay in this hotel, the staffs that serve us is very polite and friendly. The room cleanliness is excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

everything is great except location

Posted Sep 23, 2014
Pros: everything except location and parking
Cons: parking
Location: near to airport
I love this hotel but just it is far from town (about 20min drive).
3 out of 5
Recommended
for Everyone
by A verified travelerfrom malaysia

quite old aunthentic hotel on top of the hill

Posted Sep 23, 2014
Pros: the view from balconi.... so mesmerised
Cons: breakfast... it totally not worth for rm60
Location: quensbay shopping mall is a place for shopping, the hotel has a free ride to the beach, shopping mall and airport which offer good and nice service
room is mediocre, not much different from others but the view from balconi is amazing and breathtaking, the breakfast is quite disappoitted, just below the par compared to the prestige of this hotel, the pool is nice as well as the garden is so greenary and life.
4 out of 5
Recommended
for Families
by 787

This traveler left a rating score only Posted Sep 16, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by JTfrom Singapore

Hotel Equatorial

Posted Sep 3, 2014 on Hotels.com
Nicely located in a quiet surrounding. However, coffee house was under renovation.