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Reviews of Oriental Hotel

2 out of 5
Oriental Hotel
105 Penang Road, George Town, Penang

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 148 reviews" "
Rating 8 - Good. 49 out of 148 reviews" "
Rating 6 - Okay. 40 out of 148 reviews" "
Rating 4 - Poor. 18 out of 148 reviews" "
Rating 2 - Terrible. 8 out of 148 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Lily Siew Gek

Disliked: Amenities
No kettle ,noisy nightclub nearby and many mosques close by calls to prayers are very loud. The hotel is close to eating places
Stayed 6 nights in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an older establishment so definitely not modern. However the rooms are large, great view, good beds, AC, fridge. I will return here for sure.
Stayed 10 nights in Mar 2024

10/10 Excellent

SUPORN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-

4/10 Poor

Tang Kiam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Noraini

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Near the Nasi Kandar Restoran, Easy to walkable. Need to improve for the Iron place (Put I floor for one iron). Please change the torn toilet curtain. The family room is big.
Stayed 2 nights in Dec 2023

4/10 Poor

Teh Soon

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Too bad, no hairdryer and electric kettle provided.
Stayed 2 nights in Oct 2023

6/10 Okay

Lian ching

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

CYNTHIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This place is old and outdated. Bring your in house slippers, carpet is very old and stained. Clean in the sense that no roaches or other insects. Bathroom was updated with newer tiles but There are still some mold around the sink area.. don’t understand why they don’t remove it.
Stayed 6 nights in Sep 2023

10/10 Excellent

Mohd Ariff, Dengkil

Traveled with group
Liked: Amenities
Rooms ant nice and clean. Location is great with lots of places to eat and also entertainment
Stayed 1 night in Sep 2023

4/10 Poor

Cecilia

Stayed 3 nights in Jul 2023

10/10 Excellent

Noor Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing is awlesome about the property. I'll make sure that I'd stay there when I go to Penang and surely to recommend to my relatives and friends
Stayed 1 night in Jul 2023

10/10 Excellent

Nallathamby

Stayed 1 night in Jul 2023

6/10 Okay

Poo Ng

Traveled with group
Very old furniture
Stayed 3 nights in Jun 2023

6/10 Okay

wong chee

Business traveler
The single biggest selling point of this hotel is the guarded car park.
Stayed 2 nights in May 2023

8/10 Good

Mike

Liked: Property conditions & facilities, room comfort
light sleepers take heed
good location right near love lane. nice big room, decent bed and love the wetroom style bathroom. pack ear plugs if your a light sleeper, I was on 7th floor but music from bar outside was prominent
Stayed 3 nights in May 2023

4/10 Poor

??

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Shamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage style hotel, wooden furnitures, everything was fine for a stay. Location is good. Recommend to visit nearby cafe: Forest Cloud
Stayed 1 night in Apr 2023

8/10 Good

Eileen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fixed the shower which wasnt draining. Helpful. A cleaner took my phone charger cable. By accident?
Stayed 4 nights in Mar 2023

8/10 Good

Jerry Goh

Stayed 3 nights in Mar 2023

10/10 Excellent

Santha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to chowrasta and walking distance to restaurants and shopping area. Parking no a problem most of the time
Stayed 2 nights in Mar 2023

10/10 Excellent

Noor Sabrina

Traveled with family
The room was so nice and the staff were very cooperativr
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Friendly and helpful staff, however, the Internet was extremely poor.

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Room good, but too many problems
The room itself was fine. Large, and with views over the city. But ... The shower was only lukewarm. The TV had only 5 channels, none were English language. The fridge was wired into the same circuit as the lights, so it turned off when I removed the key to leave the room. When I returned at the end of the day, all the stuff in the fridge was warm, and also sitting in a pool of water because the icebox had defrosted. The aircon turned itself off every few hours for no apparent reason, requiring a manual reset.
Stayed 6 nights in Feb 2023

10/10 Excellent

Haslinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good

8/10 Good

Kai

Liked: Cleanliness, staff & service
Simple good for price
Stayed 7 nights in Jan 2023

8/10 Good

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very correct, everything ok, it's not luxury but a casual hotel which needs may be some refreshment a bit outdate. I would suggest to choose a room facing the harbour and the sea, opposite the main entrance because on the other side you will hear the sound boom boom boom, infra bass from the nightclub across the street 'till 2 am at least. I was there during the week so I can't say for the we.
Stayed 1 night in Jan 2023

6/10 Okay

Penelope

Disliked: Property conditions & facilities
No ac above 8th floor

10/10 Excellent

KRISHNAN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Christopher

Stayed 2 nights in Jan 2023

8/10 Good

CHYE HOCK

Stayed 4 nights in Oct 2022

6/10 Okay

lee sen

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Television not functioning . No coffee/Tea and boiling pot . No Aircond at the reception floor Why Rm 2 tax add on daily ?. All Staff are very helpful and polite.Reply what can you improve my previous stay since December 2021. None improvement ?.
Stayed 4 nights in Oct 2022

6/10 Okay

ABDUL MAJEED BIN ABU BAKAR

Traveled with family
Only some rooms light not very bright
Stayed 2 nights in Sep 2022

10/10 Excellent

Ahmad

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2022

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

ABDUL MAJEED BIN ABU BAKAR

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
But parking still have problem due the parking in charge no properly reserve place parking
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location good price
Oriental Hotel is in the middle of George Town, everything there is within a walking distance, clean and neat. The front desk lady, Pheylliiezz, was welcoming and friendly and most helpful with tons of info about town. Will stay there again. Thank you very much!
Stayed 2 nights in Jul 2022

8/10 Good

Faradiyana

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Julie

Liked: Staff & service
Alot of renovation works needs to be done!
It is one of the oldest hotel but the bathroom and room flooring are well done. TV set only limited to 2 channels as the rest of channels are mute and very poor quality transmission etc. Limited amenities on a small fridge n 2 bottles of water no boiler for hot water. Cupboard in room very dull n old only did paint works to look new but dusty n dirty.
Stayed 5 nights in Jun 2022

8/10 Good

FIKRI NORAZIZ BIN NOR

Traveled with family and small children
Liked: Staff & service, amenities
Ok
Stayed 1 night in Jun 2022

10/10 Excellent

TEE ENG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2022

4/10 Poor

Bin Sung

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Oriental in George Town Penang is totally run down. No warm water supplied. Bathroom curtain can see through from outside. Only one single power plug available in each room. I won't recommend this hotel to friends and relatives!
Stayed 2 nights in Jun 2022

2/10 Terrible

ABDUL MAJEED BIN ABU BAKAR

Traveled with family
Disliked: Staff & service, amenities
parking is available but parking guards for outsiders by taking payment, that's why the end to the hotel can not park. When asked the hotel manager they said who came first he could park the car but they did not know that the car parking guard for outsiders with payment.Paking guard needs to change.Better don't come this hotel if attitude it no change.
Stayed 1 night in Jun 2022

8/10 Good

ABDUL MAJEED BIN ABU BAKAR

Traveled with family
Liked: Cleanliness, amenities
Good room..near by city
Stayed 1 night in May 2022

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay – I can easily walk to the heritage sites. I am a foodie and I love being able to walk to the best Penang food outlets and then go shopping! I find the hotel nice and clean – the room looks renovated because it has nice modern air conditioning, bathroom and floor. The staff was very helpful in giving me directions.
Stayed 1 night in May 2022

10/10 Excellent

Alvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was big and clean with great views. Love the air conditioning and modern bathroom. Location wise was excellent – easy to get to food outlets and tourist spots. I was also able to walk to local shops and a shopping mall. Staff were friendly too. I would come back again.
Stayed 1 night in May 2022

10/10 Excellent

WAN RIZAL BIN WAN ISMAIL

Stayed 2 nights in May 2022
Response from Hotel Manager on May 19, 2022
Thank you for your feedback. We are very happy you enjoyed your stay and we hope to see you again soon.

4/10 Poor

Edmund

Disliked: Cleanliness, property conditions & facilities
Very dirty, the carpet is full of dust.
Stayed 1 night in Apr 2022
Response from Hotel Manager on May 9, 2022
Dear Edmund. Thank you very much for your valuable feedback. We truly apologise for any inconvenience caused and the less that satisfactory experience. We are completing our upgrades post COVID restrictions and we will address such issues accordingly. Thank you.

8/10 Good

KC, BANGKOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location Frindly staff. Well worth the price. I'd stay again
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good value for money
5-15 mins walk to most things we wanted to check out in Georgetown area. Really good price and in a safe building with 24-hour friendly front desk. Downsides: quite noisy at night cos it’s located in a busy/ lively area; the room is basic with a few issues (broken lightbulbs, very thin towels). You need your own shampoo and shower gel. Overall good value for the money.
Stayed 2 nights in Feb 2020