“the best resort to stay in at penang”

dont turn anymore .if u want to spent fabulous holiday at penang ,go straight to rasa sayang.everything is ok: service,comfort,cleanliness,buffet breackfast,location,and especially the gardens and the pools.lovely rasa sayang,u wouldnt leave it. staff is so helpful,activities so interesting ,and lunch at the pool bar is perfect and not expensive as u may think.location is unbeatable,except from georgetown.and penang is a very charming island .

“Total relaxation and great service”

I spent two nights at this hotel and was extremely pleased with my stay. Apart from being clean, comfortable and well serviced here is a list of other great things. 1) Check-in took a whole of 2 minutes, check out the same 2) Pool open till 9pm, beautiful and spacious 3)Beachfront and not many people hassling you to buy stuff 4) Lots of lounges, towels, etc surrounding the pool and garden (there were lounge hogs...you know who you are! but it's hard to find a resort that doesn't have them) It would be nice if they instituted a 30 min absence rule and thenhave the hotel staff clear the lounger. They do this on lots of high end cruises and it works. 5) Excellent extensive buffet breakfast 6) Free shuttle to Georgetown and some malls. 7)Most comfortable beds in Asia so far and I've only been staying at 5 star 8) Really good advice and tour arrangements from the concierge...they really know what they are doing which really counts if you have limited time. Can't say enough about the experience, just perfect.

“Honeymoon in Penang”

What can I say? This hotel is absolutely awesome, you probably aware that the hotel has two wings, garden wing and rasa wing. If you are on honeymoon then be sure to book the rasa wing. We arrived at 15:00 hours, we had booked the room with a private garden, It was so beautiful. further on from the garden is the resorts garden, swimming pool and then further on is the public beach. The rasa wing pool is so quiet, unlike the garden wing pool which is very busy. The beach is a public beach and you do get alot of people coming to you offering services such as jet ski, parasailing, horse riding etc etc. On our first night the hotel staff gave us a honeymoon cake, and then the second night when we walked in there were petals on the bed, this made it extra special. There is lots to eat outside the hotel in the evening, the stalls are out and people are selling lots of stuff such as trainers, fake watches, fake handbags.... The staff are extremely helpful, we were due to check out at noon on our last day, they extended it for free until 3pm, then to 4pm, then we checked out and because our flight from penang was later in the evening they let us stay until after 5pm. At the last moment my wife's suitcase ripped, they even sewed that :) :) :) If you are in the rasa wing you can have breakfast in the spice restaurant or the other one which is exclusively for rasa wing guests, we preffered the spice one.

“Superb service - top class”

This really was a wonderful experience - service at its best. Excellent facilities including best hotel gym facilities I have experienced. We updgraded to Rasa Wing which I would recommend - the evening cocktails set the night up beautifully. Moet on tap!

“Brilliant Hotel!!”

Of our mini tour of the Far East this has to be the best hotel we stayed at, everyone enjoyed our 3 nights stay (wish it could have been more) the little ones <3yrs, our teenage son, my wife and I had a great time.. relaxation, good spa, activities and fantastic staff.. would definately stay at the Rasa Sayang again

“Own piece of paradise”

Staff are very friendly and make sure they find out a bit about you so as make your stay that little bit personal. The grounds are just magic and the hotel is in a great spot. This is the second time and the family loved their trip. Highly recommended

“Spoilt Rotten”

We were upgraded on our arrival (very good cross selling) to the Rasa Wing, that upgrade included use of the Rasa Wing Pool (no children) with free soft drinks all day, high tea every afternoon, free drinks and canapes at 6 p.m. and breakfast in the Rasa Wing (which we didn't use because it did not provide local food). The upgrade was worth the extras even if you didn't use them every day. The service was absolutley wonderful and the amenities excellent. We were looking for somewhere to relax and that was quiet. This is exactly what we got, however, we were also able to catch a schuttle bus to George Town and the Guerney Plaza when we wanted to get out and about which was free of charge. Also we had access to the night markets and local eateries for when we wanted to get out and eat non-hotel food and experience the local food.

“Very Relaxing”

Was a totally enjoyable and relaxing experiance. The rasa wing is totally worth it if you are not intending to leave the resort.

“Well rested in a great hotel”

Great hotel and location for very pleasant rest. All 3 generations in our party enjoyed the few days spent at the Shangri-La's Rasa resort.

“Penning is ugly without this hotel !!”

an amazing hotel !!! excellent service with an amazing view !! excellent for honey honeymooner