Ratings based on 453 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
nice stay at penang, some rooms are okay, some are not so nice with mouldy
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunshine Coast Qld

Family stay

Posted Apr 10, 2015
Pros: rooms were spotless, comfortable, shower easy access for disabled. Staff were top class
Cons: their accounting system, as did not link with website.
Location: very close to shops, hop on hop off was just across the corner. taxis right on the street, good eateries close by.
We had booked for 3 nights and were enjoying Penang so much, decided to stay another night no problems with room availability, however the cost was a problem, desk gave one price, website gave Expedia price we were happy with that, however there was a problem at the desk trying to get that rate, and then after agreement the invoices had GST for half a night and the extra night, after many consultations with several desk staff. all worked out but seemed to be a accounting system problem. Our stay, meals, staff were excellent and so close to many restaurants and easy to shops it was a great choice for our family and would certainly recommend it. The concierge were wonderful in sorting Taxi's for me as I have a disability. We found the Steamboat restaurant around the corner was fabulous and went twice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Abu Dhabi, UAE

Modern hotel

Posted Apr 9, 2015
Pros: Clean, modern, good breakfast buffet
Cons: More sunbeds at pool (5 is not enough)
A clean and modern hotel in Georgetown. Rooms were spacious and well set out, with all mod cons, and a lovely big shower. We had the breakfast buffet each morning which had a good selection of Asian and Western foods. Small pool, but good for a quick dip in the humid months. However it needed more sunbeds. Just outside the hotel are food stalls open in the evenings where you can try cheap, local Malaysian food. Was a little bit of a walk to get to the historic areas of Georgetown, but taxis were easily available if you didn't want to walk.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
The atmosphere and the location of the hotel is really good. Highly recommend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom KL

Strategic located hotel

Posted Mar 17, 2015
Centrally located and it is just less than one minute walk to Penang local delights
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

一箇所以外は最高でした!

Posted Mar 16, 2015
チェックインしたら部屋が掃除されてなかったです。その後つたない英語であれこれやりとりしながら、別の綺麗な部屋に代えてもらいました。ベッドがキングサイズからツインタイプになったのが残念です。 それ以外は最高です。プールもあって清潔でアメニティーも充実してました。 綺麗好きの方にはオススメです。
2 out of 5
by A verified travelerfrom Singapore

room privided was different from checked in

Posted Mar 8, 2015
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great location

Posted Feb 25, 2015
Walking distance to hawker centres and shops. Complimentary carpark. Clean room. However, key pass does not work well in lifts. Need to swipe 4-5 times before you can press the number of your room level. And my room and level smell of cigarette smoke despite the no smoking sign.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SEOUL

장: 콤타르에서 가까움. 호텔 바로 앞에 호커센터가 있음. 단: 수영장이 목욕탕 크기.

Posted Feb 22, 2015
Pros: 객실 정리상태 좋았음. 콤타르에서 가까워 페낭시내 관광시 버스를 이용하기 용이함.
Cons: 프런트 직원의 친절함이 부족함
Location: 저녁이면 호텔앞에서 호커센터가 열림. 저녁에 러브레인으로 넘어가서(택시 10~15링깃) 레게클럽에서 여행자들과 맥주 한잔 하면서 담소 나눠 보시길.
콤타르에서 가까워서 페낭시내 이동이 편리함. 저녁이 되면 호텔 정문 바로 앞에서 호커센터(먹거리 야시장)가 문을 염. 호텔직원 서비스 수준은 3~4성급 정도 수준. 이상도 이하도 아님. 수영장은 사진보다 많이 작음. 작지만 피트니스센터가 있어서 아침운동 가능. 여행중 단순한 숙박만을 위한다면 추천. 호텔내 휴양을 위한다면 페낭 북부지역 추천.(샹그릴라 등 5성급) 조식 수준은 많이 떨어짐. 토스트에 시리얼 정도로 때울 생각이면 괜찮음. 전체적으로 가격대비 성능은 무난한 편임.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom brisbane

clean and nice hotel. The staff are very friendly

Posted Feb 20, 2015
Pros: cleanliness
Location: close by to the shopping complex
had a great time,,breakfast was a divine, lots of choices and hygenic . Staff very friendly and a clean environment