Ratings based on 100 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Singapore
Hotel staff is very efficientPosted Jun 19, 2015
In the morning, when I go down to the coffee house for breakfast, the bed was messy and some of my used clothes are scattered on the bed, but when I went for breakfast for just half an hour and went back to the room, the housekeeping was already done. The bed was packed nicely and the staff helped me to hang my clothes in the wardrobe. I liked their service very much.
by A verified traveler
Mediocre place.Posted May 6, 2015
Pros: The staff were good.
Cons: I could hear noises from the next room? Perhaps the first place I've stayed where a moisturizing lotion/cream was not provided!
Nothing much to write home about! Was mediocre a place. Lacks class overall.
for Familiesby A verified traveler
Posted Mar 4, 2015 on Hotels
for Everyoneby A verified traveler from 東京
古いホテルですが。。。。Posted Feb 18, 2015
Location: 凄くいいロケーションです。 歩いて１０分ほどでパラゴンデパート、ガーニープラザにも行けます。困らない、、
for Familiesby A verified traveler from Thailand
Business and pleasurePosted Feb 10, 2015
Pros: Good large rooms, nice view from top floors.
Cons: Kids' swimming pool, bar in the lobby (actually, there is none).
Location: Nice view. A few good restaurants nearby.
The place needs a facelift but still a good value for money. However if you are looking for something in a style try one of those restored Chinese houses in Georgetown.
for Business Travelersby A verified traveler
Hotel interior needs faceliftPosted Feb 7, 2015 on Hotels
The hotel is due for major refurbishing of air conditioning, curtains, lift, f&b service, food. Although front desk and door staff are generally friendly, f&b werent so equipped to deal with customer feedback. My friend found a wet tissue in her salad and told a staff member about it. He didn't even say a word of apology and simply just removed the plate!
for Familiesby Catherine from Singapore
the hotel's location is perfect, but needs revampPosted Feb 6, 2015 on Hotels
Staff are awesome and that counts a lot. Although i see that they are underman, they were able to serve hotel visitors. I was there with my family & friend's family during our 2day Training, we had a nice stay but it could have been better. we stayed in the 2 BR suite for 3 nights like i said it could have been a better experience. cleanliness is everything especially for guests with young ones like us. Curtains and furniture are worn and not too clean. The hotel has a nice exterior and is well kept, but i hope the rooms are also maintained.
for Familiesby Po Man Flora from 香港
超開心的經驗Posted Feb 5, 2015 on Hotels
for Familiesby Gerard .K. from Melbourne , Australia
Good location but Restsurant service is poorPosted Jan 25, 2015 on Hotels
Checkin was a breeze , both those Magnetic based cards to open the room doors and acces to guest parking was a pain! They always demagnetise if near other credit cards or worst your Mobile phone in your shirt pocket ! Clean staff excellant, reception staff needs to be educated on local attractions other than entire conserquie who wasn't avaliable all the time . Ordering food from the pool area was a massive disappointment , their response and delivery was over 1 hour of waiting time until my guest had to start leaving for their international flight home, I had to cancel the whole order and thankfully I wasn't charged for it !
by A verified traveler from Great Kingshill
Could be so much betterPosted Jan 20, 2015
Positives: Hotel has a good location, staff were friendly pool area was lovely. Negatives: room was tired soft furnishings need to be replaced or deep cleaned. Room smelt of smoke although it was a no smoking floor. Not blaming hotel for what is a problem with inconsiderate previous guests but someone should have noticed this before letting the room. Wifi did not reach the 25th floor. Hot water was tepid and didn't get any hotter the longer you let the taps run. Altogether not a great place but could be so much better. Shame