Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel to stay at.... Good location

Posted Oct 20, 2014
Pros: Room, Service, Location, Staff
Cons: Massage at the Health club could be improved...
Location: Hotel is situated in Georgetown with 1st Avenue shopping center, Pranglin Mall and Komtar.. good for shopping and food :)
stayed there from 16 Oct - 18 Oct... had a very good experience from the team during my stay... nice attitude... fast service... glad i took up the traders club room which entitle me to the usage of the traders lounge... would recommend my friends to stay there and of course my stay for my next trip to Penang with my family :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Warrnambool Australia

Great hotel with fantastic staff

Posted Oct 18, 2014
Pros: The Traders Club Lounge was great, the food was excellent, the nice (Australian) wine flowed freely and the staff were great.
Cons: I couldn't find fault in any area of the hotel.
Location: The shuttle bus which takes guests to the sister property on the beach allows you to enjoy the best of both worlds - Georgetown and Ferrlnghi Beach.
We stayed at Traders Hotel in Penang to break our trip home from Europe and had a lovely relaxing time thanks to the staff and facilities at the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Well located near good food and shopping areas.

Posted Oct 14, 2014
Pros: Good location
Location: Shops and eateries
Easy shopping and eateries within reach and taxis always available.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Convenient location

Posted Oct 13, 2014
Pros: Staff friendliness and helpful in meeting your needs. Room size decent. I booked the Traders Club floor, worth the extra paid.
Cons: Snacks in TradersLounge -more variety.Suggest hot snack made on request so buns are not dry. beach hotel shuttle to start earlier & return later.
Location: Try the nonya restaurant at Lebuh Noordin 2 lanes away...pricey but unique. Free shuttle to tour Georgetown and hotel shuttle to Golden Sands hotel.
Front desk staff do their best to put our 3rooms together and provided wheel chair when my mother needed one. TradersLounge staff also helpful and did not send us back to our rooms when we enjoyed our coffee in the evening past closing time . Sheets are clean and toiletries were well replenished daily. Easily accessible to the city centre and heritage sites. Taxi stand outside, free city shuttle all within walking distance from hotel. 3shopping centers nearby and lots of local eateries eg Kimberly st and morning market about 15-20 minutes of interesting walk.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Nice hotel. Room was Cozy and like the comfy bed.

Posted Oct 12, 2014
Nice hotel. Good location. Near to Komtar and shopping amenties. Room was Cozy and like the comfy bed.
3 out of 5
by A verified traveler from Melbourne, Australia

Nice but overpriced

Posted Oct 7, 2014
Pros: Central location
Cons: Room and appointment updates. Flat screen TV. More channels. Softer bed. Plugins next to bed
Location: Right by Komtar, although one cannot access the hotel through it. Komtar bus station.
The lobby and the coffee shop are well appointed. The staff were efficient and friendly. The room was ok, a bit small for a deluxe, but the bed was too hard and the features were pretty dated. For rm388 I expected a lot more. The buffet breakfast was good but not awesome. It's centrally located.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brighton

Best city centre base in Penang

Posted Sep 30, 2014
Pros: Everything - its central location (short walk from historic George Town centre), decor, staff, rooms and comprehensive facilities
Cons: Nothing of note
Location: Right in the heart of historic George Town and close to Little India, yet quiet and relaxing with complimentary shuttle to assocated beach hotels
Our 5th visit did not disappoint - warm, efficient check-in and an excellent bedroom - we would always choose this for our regular Penang visits
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2014
It's a good hotel with excellent staff, view is not great but overall it's a good hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great time in Penang

Posted Sep 16, 2014
The staff at Traders made our stay there extra special - from the wonderfully warm check-in and flowers to the helpful and cheerful assistance from all staff in the Lobby. The rooms were comfortable and the beds (we had two singles) seemed extra wide. Rooms were cleaned daily and the tea and coffee was adequately replenished each day - with a good variety (not always happening in other hotels). The pool on the 4th floor was large and clean and monitored by a very friendly life-guard - a nice place to sit and chill even if you didn't want to swim. The location in town was excellent - just a very short stroll to the bus terminal and the free 'hop-on hop-off' city circuit bus. The nasi lemak and keuhs at the bus terminal were some of the best we had.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

good location

Posted Aug 31, 2014
good and helpful front desk staff, but fnb staffs need more training, the one who cook omelet is struggling with his pan. breakfast spread is not up to expectation and food replenishing is SLOW.