Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Stay Report

Posted Jul 22, 2014
Pros: Location.
Cons: See above.
Location: Easy on / off the freeway. City to explore.
Air conditioner broke. Not enough towels. Ice maker broke. Good location.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jul 5, 2014
It was a good expierience a comfortable stay nice city
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice view!

Posted Jun 16, 2014
Pros: View
Cons: Customer Service
Location: Not many restaurants, so do not have high expectations.
My first impression of the hotel was not pleasing, because I did not like the customer service from the desk clerks. They were not friendly and they have a dry personality. Once I moved past that point, I did not have to see them again, so it turned out good. I stayed in a room with the view towards the country and it was really nice. The lounge was decent too, but it closed early.
3 out of 5
Recommended
for Everyone
by Marsha from Olympia, WA

Posted Jun 15, 2014
Pros: We had a lovely nicely priced dinner of prime-rib. The bartenders in the bar were friendly and accommodating. Our room was comfortable and clean.
Cons: Front desk and check in procedures.
Location: Love the panoramic view of the prairie from the lobby. Could sit and look at it all day.
The only problem we had was that of the check in process. We arrived early and the front desk person was nice enough but had an abrasive personality, maybe not the best choice for the first person people encounter at Red Lion. She was absolutely adamant about not checking in before three o'clock. We had been on the road for several hours and were tired and wanted to just check in and relax. As it was we had two hours to kill before we were allowed in. She was nice enough to make some suggestions of places to go. When we returned we found the front desk in complete chaos. She had people lined up and seemed to be extremely frustrated. You may want rethink your front desk staff.
4 out of 5
Recommended
for Everyone
by John from Portland, OR

Posted Jun 15, 2014
Very impressed. From the outside the hotel looks old and outdated which may scare potential customers away. Inside however is very well kept and clean.
4 out of 5
Recommended
for Everyone
by Linda from Meridian ID

Nice hotel with great amenities and view

Posted Jun 12, 2014
Very comfortable room. Nice facility with refrigerator and microwave and beautiful room.
2 out of 5
by A verified traveler

couldn't get a king room without a $10 upgrade fee

Posted Jun 6, 2014
Cons: you could tell people what kind of a room they would be getting before hand. Also, if the software does't complete with and error it should abort
software at expediia duplicated the room and had to spend a long time on the phone waiting to get a cancellation. Software has a bug this to happen, at finalizing the billing process an error occurred so tried it on my wife's computer and was successful. I never got a completion message so had assumed that i didn't go through. Even checked my email to see if it had gone through but no email was received until the second room reservation was made.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good price

Posted Jun 2, 2014
Pros: Quiet and clean, comfortable beds.
We just needed an inexpensive place to stay while passing through. The rooms are comfortable and very clean. Quiet area, close to freeway and gas stations. No free breakfast, though.
4 out of 5
by Steve from Washington

Hotel is OK but the value is not there.

Posted May 30, 2014
Pros: It is quiet
Cons: Door on bathroom needed repair
We paid top dollar for a motel that is good enough but not great. There is no breakfast which adds to the lack of value.
3 out of 5
Recommended
for Everyone
by A verified traveler

AIR CONDITIONING

Posted May 27, 2014
Pros: Location.
Cons: Could use a bit of spiffing up, somewhat run down. Went for a Gin and Tonic about 8:30 PM, could not get served, left.
Location: Good location for Pendleton, Prodigal Son is an excellent Cafe.
The air conditioner was not working on a very warm evening. The management did give us two free breakfasts as a result which made for a reasonable outcome.