Ratings based on 583 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Florida

Spent $217.00 Did NOT receive what was promised!!

Posted May 11, 2015
Pros: The hotel its self was awesome. Clean, comfortable and beautiful. BUT you should get what was promised and paid for!!!!!! $217.00 1night 1room.
Cons: A free stay with a room with a balcony and view. Like you said and what I already paid for.
Location: Shopping, beaches, pool and restaurants.
I spent $217.00 for one room One night. Did NOT get what was booked on Expedia. The room should of had a balcony and a water view. I had NO balcony and the view was a wall. Will never do this again.
3 out of 5
by A verified travelerfrom Georgia

Hilton?

Posted May 8, 2015
Old tower is not terrible but not great. In our room, the curtains would not close all the way so the street lights shone in all night. Otherwise, acceptable.
3 out of 5
by A verified travelerfrom Chambersburg, Pa

Older, average hotel

Posted Apr 29, 2015
I paid extra to stay at the Hilton for our 25th Wedding Anniversary which have been very nice hotels in the past. This Hilton was a disappointment Average at best. Older hotel, not the cleanest. Bathroom floor was sticky, long black hair on shower wall. I left it on the wall to see if maid cleaned shower walls. The hair was still on the wall and floor still sticky when we checked out. Only two, very slow elevators, one of which was broken most of stay. Up charge for everything including beach chairs which were $30 per day per chair. No express check out…really?? Should have stayed at the new Holiday Inn Express!!
2 out of 5
by A verified travelerfrom New Orleans

Close to beach, but not too nice

Posted Apr 28, 2015
The hotel has two towers -- old and new. All the pictures you see on expedia are of the new tower. If you book through Expedia, chances are that you will get placed in the old (crappy) tower -- although we booked and paid for the "Deluxe" package. The room we had was smelly, the furniture and carpet old and stained, etc.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Gray, LA

Nice Hotel next to the beach

Posted Apr 20, 2015
We had issues with the reservation. Luckily, we called the day before and got it all fixed. Overall the experience was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Like the view from our room

Posted Apr 13, 2015
Pros: location, cleanliness, hospitality, outside bar
Cons: N/A
Dive vacation for my son and I. Very close to the dive shop.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pensacola fl

The bathroom need to be clean they were nasty

Posted Apr 7, 2015
They bathroom in the hotel was nasty could be take a shower there was someone else hair all of the bathroom i think yall should of had it clean
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
You're shown pictures of the new addition, but then we stayed in the old section - which looks nothing like the rooms in the pictures. The bathroom smelled like mildew and the beds were not comfortable. We waited till almost 6:00 pm to check in to the second room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel right on the beach

Posted Apr 6, 2015
This is an excellent hotel. I was greeted with a smile right when I walked in. The hotel is right on the beach and it is beautiful. Will be back in September for the Seafood festival
3 out of 5
by A verified traveler

Don't expect too much

Posted Apr 5, 2015
This hotel name is Hilton & that's about it. The staffs certainly need to be well trained on customer service. During our stay the front office had all trainee staffs which absolutely reflected in the way they serviced