All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Absolutely love this hotel! Every single room is beach front and has a balcony. Its a little slice of heaven and our favorite hotel on Pensacola Beach!
Jennifer
Stayed 4 nights in Feb 2024
Response from General Manager on Apr 19, 2024
Dear Jennifer,Thank you for your wonderful review of Holiday Inn Express Pensacola Beach! It thrills us to know you had an amazing time, and the view can definitely contribute to that. We can not wait until you come back to visit us again.
Excellent! Great breakfast! Would definitely stay here again!
Ryan
Stayed 1 night in Mar 2024
Response from General Manager on Apr 18, 2024
Dear Ryan,Thank you for choosing Holiday Inn Express Pensacola Beach and for sharing your delightful five-star review. We know there's no better way to start your busy day than with a delicious breakfast, so we are thrilled you were impressed with our complimentary offerings. We look forward to welcoming you back for another memorable visit.
Dear Jasmine,We're so delighted to know that you had a great time with us overall and that our clean accommodations were perfect for your needs. Thank you so much for the five-star rating and we hope to see you again soon.
Dear Amber,Thank you for taking the time to provide your review of Holiday Inn Express Pensacola Beach. It is wonderful to hear that you found our hotel to be clean and convenient and that our gym was to your liking as well. We hope you will stay with us again in the future for another exceptional experience.
Perfectly located on the beach in a quieter area with less crowds. Enjoyed the heated pool during cooler weather.
Chelsey
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Chelsey,Thank you for taking a moment to provide a review of your five-star experience! We are delighted to hear that our location and pool area met the mark for you on your recent stay. It was our pleasure to host you, and we sincerely hope you will return to Holiday Inn Express Pensacola Beach.
What a wonderful place to stay!! First off, it’s THE cleanest hotel I have ever stayed at, second the staff are so nice and helpful, third that breakfast is awesome! We had never been to Pensacola Beach before and it will now be our “go-to” place. We absolutely loved the entire stay!
Herbert
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 10, 2024
Dear Herbert,Reading your review truly made our day! It's wonderful to hear we were able to deliver such an enjoyable experience and that you appreciated our pristine accommodations and the excellent hospitality our team provided, as well as the opportunity to try our delicious breakfast selection. We consider it a great compliment that we are now your hotel of choice in the area! From all of us at Holiday Inn Express Pensacola Beach, thank you for taking the time to share your lovely comments, and we hope to have the pleasure of your company again soon.
While the weather didn't cooperate, this hotel exceeded our expectations. The room was really spacious with lots of storage spaces. The fridge was a nice size and the view was AMAZING. Breakfast was great and there was no daily parking fee. If we return to Pensacola we will definitely stay here again!
Kristina
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Kristina,Thank you for sharing your positive experience with us. We are thrilled to hear that you enjoyed your stay and that your room, its view, and our breakfast exceeded your expectations despite the less-than-ideal weather. We are also happy to know that amenities, such as the fridge and complimentary parking, added to your overall comfort and satisfaction. We look forward to the opportunity to welcome you back to Holiday Inn Express Pensacola Beach in the future and promise to make your next stay just as memorable!
10/10 Excellent
John
Apr 1, 2024
John
Stayed 5 nights in Mar 2024
Response from Holiday Inn Express on Apr 21, 2024
Thank you so much for the positive review!We value your feedback, and hope to see you again!
Beautiful hotel. Very clean. Just outside the busy area. Walkable to all of the tourist attractions. Would totally come back!
Jeannette
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Jeannette,Thanks for reviewing your stay at Holiday Inn Express Pensacola Beach. Our team is happy you loved everything from our immaculate environment to our walkable location near attractions! The pleasure was all ours, and we'll see you again next time you're in town!
Spotless..low-key..from here on out this will be our go to place when visiting 😁
cathy
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Cathy,Thank you so much for the perfect rating and for staying with us at Holiday Inn Express Pensacola Beach. We're delighted to know that our clean accommodations left a positive impression on you and that you had a great time overall. Please come back and join us again soon.
The ocean views from the balcony were fantastic. We spent most of our time on the balcony relaxing and taking walks on the beautiful beach. The staff was great, and the hotel was very clean. The room was spacious and bed was very comfortable. We had a fantastic time!
Amy
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Amy,Thank you for choosing Holiday Inn Express Pensacola Beach. We're delighted to hear you enjoyed the fantastic ocean views from your balcony and the beauty of our beach. It's also wonderful that our team contributed to your positive experience and that you found our hotel well-kept. We look forward to welcoming you back for another fantastic stay!
10/10 Excellent
Memory
Traveled with family and small children, Traveled with family
We love coming to the Holiday Inn Express Pensacola Beach. It’s a quiet area and well taken care of hotel. The free breakfast is always delicious and this time there was almond milk which is great for me because I can’t have dairy. The only thing that I could complain about is the pillows… they were flat and even if you used all of them it was still not too comfortable. Other than that a great place to stay for our short vacation
Judy
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Judy,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at Holiday Inn Express Pensacola Beach once again! Thank you so much for your kind words about our delicious breakfast offerings and peaceful location. Your feedback about the pillows will be shared internally for further consideration, as we are always seeking new ways to improve. Take care, and know we are delighted to welcome you back anytime your travels bring you this way.
Wonderful-private-quiet-great staff! Super helpful and kind.
Morgan
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Morgan,It is wonderful to know you had a restful stay with us! Our goal is to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. Thank you for your kind review and perfect rating, and we hope you return soon.
10/10 Excellent
Bronwyn
Mar 17, 2024
Bronwyn
Stayed 6 nights in Mar 2024
Response from Holiday Inn Express Management Team on Apr 9, 2024
This was the best hotel I’ve ever stayed at. It was beautiful how it sat on the beach, I believe each room has a balcony view. When I vacation in Pensacola, I will never stay anywhere else!
Erica
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Erica,We are honored that we will be your go-to choice for accommodations when you visit Pensacola! All our rooms have a beautiful view of the water, so you are sure to have a memorable stay each time you return. Thank you for being a valued guest, and we look forward to having you come back again soon!
8/10 Good
Jae
Mar 12, 2024
Jae
Stayed 1 night in Mar 2024
Response from Holiday Inn Express Management Team on Mar 19, 2024
Dear Brian,Thank you for visiting Holiday Inn Express Pensacola Beach. We appreciate your compliments and are glad you enjoyed your time with us. Please come back and see us again soon!
Staff was very friendly. Breakfast was excellent. Our room was quiet and comfortable. Will stay there in the future.
Jeanne
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Jeanne,It is wonderful to know that you had an excellent experience with us. We're delighted our hospitable team left a great impression on you, as we strive to deliver memorable service at all times. Additionally, we're thrilled you started your day off right with our delicious breakfast offerings and that you were comfortable during your stay. Thank you for your kind review and perfect rating, and we look forward to welcoming you back the next time you visit Pensacola!
Absolutely wonderful hotel, with a beautiful location, delightful staff, and delicious breakfast. The room was spotless and totally silent, and all the balconies have gorgeous views of the gulf- just a top notch experience all the way around!
Holly
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Holly,Wow! Thank you! Our team works hard to ensure our guests have an amazing stay, so they will be delighted to read you were impressed with everything we have to offer. We look forward to welcoming you back to Holiday Inn Express Pensacola Beach for another memorable, five-star getaway.
The female customer service representatives were very nice. There was a male rep that was needlessly rude. He needs to find a different job.
daniel
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Daniel,Thank you for your review. It was a pleasure having you as our guest recently; however, we regret to learn that we fell short of our goal of providing memorable hospitality all around. We'll be sure to share your feedback internally to ensure our high standards are being met. It is our hope that you will give us another chance to change your perceptions down the line.
Super clean, breakfast staff is super nice. Front desk staff a little dry, shopping areas within walking distance. Excellent views. First time for us, but we will be back for sure.
Karime Quintana-
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 7, 2024
Dear Karime,Thank you for your detailed feedback! We're thrilled you found our immaculately clean and enjoyed our friendly breakfast team. It's also great that you appreciated the nearby shopping areas and excellent views. However, we're sorry to hear about your experience with the front desk, and we'll address this to ensure a more welcoming atmosphere. We can't wait to welcome you back to Holiday Inn Express Pensacola Beach for another wonderful stay!
Gotta love the free breakfast and a cookie in the evening. This Holiday Inn Express had the beach backing up to the building and every room with a balcony view of the Gulf of Mexico. The entire staff was so kind and helpful, I would love to return some time.
Brandon
Stayed 5 nights in Feb 2024
Response from General Manager on Mar 3, 2024
Thank you so much for choosing to stay with us at Holiday Inn Express Pensacola Beach. Your kind words about our staff are greatly appreciated, and we are very happy to hear you enjoyed your stay. We hope you join us again soon. It was a pleasure hosting you.
The property is very clean, breakfast is on another level-very delicious! Free parking a plus. Private beach with pure white sand- beautiful! I would recommend again and again.
Sharon E
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 29, 2024
Dear Sharon,We're delighted you enjoyed your stay, from our clean property and delicious breakfast to the complimentary parking and beautiful private beach. Your recommendation is greatly appreciated, and we can't wait to welcome you back to Holiday Inn Express Pensacola Beach for another exceptional experience. Thank you for choosing us!
Dear Nere,Thank you for your compliments on our beautiful property! We're glad you had a relaxing visit, and we look forward to seeing you again at Holiday Inn Express Pensacola Beach.
We were right on the beach and close to restaurants
Doug
Response from General Manager on Feb 29, 2024
Dear Doug,Thank you for choosing Holiday Inn Express Pensacola Beach. It's great to hear you enjoyed our prime beachfront location and the convenience of nearby restaurants. We greatly enjoyed having you stay with us, and we look forward to welcoming you back to Holiday Inn Express Pensacola Beach for another five-star visit.
Dear David, We're happy when you're happy! Thank you for being our guest at Holiday Inn Express Pensacola Beach and for the perfect rating. It was a pleasure having you as our guest, and we hope that the next time you're looking for a fun-filled getaway in the sun, you think of us!
Beautiful view from our room!! Staff was super friendly.
Rochelle
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 29, 2024
Dear Rochelle,It is always a pleasure to hear from our valued guests, and we are delighted that you enjoyed your stay with us. Come back again soon should your travels bring you back to Pensacola Beach.
Dear Stephanie,Thank you for visiting us at Holiday Inn Express Pensacola Beach and for your fantastic review. We are thrilled you enjoyed your time with us and our hotel's beautiful views of the ocean! Thanks for your review, and we want to welcome you back again anytime for another relaxing stay.
Dear Octavious,Thank you for choosing Holiday Inn Express Pensacola Beach. We're thrilled you enjoyed the beautiful view during your stay. It was wonderful to have you as our guest, and we look forward to welcoming you back for another memorable experience.
8/10 Good
susan
Feb 19, 2024
susan
Stayed 3 nights in Feb 2024
Response from Holiday Inn Express Management Team on Mar 21, 2024
Dear Steve,Thank you for choosing Holiday Inn Express Pensacola Beach, and for taking the time to share your kind review. We are delighted to know we met your expectations and look forward to welcoming you back for another enjoyable visit.
8/10 Good
christine
Traveled with partner
Feb 16, 2024
We enjoyed staying at the HI on Pensacola Beach. First vacation we have taken very long time. Loved the balcony with the Gulf view. One thing is the fan in the bathroom was very loud which didn’t mean much during the day. We weren’t there in the room that much but at night when you got up to go to the bathroom and turned the light on the fan made a lot of noise probably just needs a little adjustment. Staff was nice place clean, and we enjoyed the breakfast that was offered. If I ever make it back to Pensacola again, I would surely stay here and recommend it to others.
christine
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 19, 2024
Dear Christine,From our friendly team members to our clean accommodations, we are so happy to know that you enjoyed nearly everything about your visit. Your comments regarding the fan will be looked into by our maintenance team, and we hope to see you again in the future.
6/10 Okay
jeff
Feb 12, 2024
Clean n quiet
jeff
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 14, 2024
Dear Jeff,It's great that our dedication to cleanliness and peaceful atmosphere pleased you; however, we are disappointed you didn't have a five-star experience with us. If you have any suggestions on what we could've done better during your stay, we kindly ask that you reach out to us offline. Thank you for taking a moment to share your thoughts, and we hope you'll come back and see us the next time you're in Pensacola Beach.
The breakfasts were great; good variety especially for those who can't eat eggs.
Our only complaint was that the AC didn't work reliably: it would not come on until the room was 4-5 degrees above the thermostat setting, making the room unbearable to sleep in. We finally figured out how low we had to set the thermostat to keep the room comfortable.
Staff was friendly and welcoming! We loved the beach access too!
Andy
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 14, 2024
Dear Andy,Guest satisfaction is important, and we are delighted that our friendly hospitality, delicious complimentary breakfast, and beachfront location all added to your overall experience. However, we apologize for any discomfort caused by the AC in your room. While we are glad that you figured out the temperature that worked for you, our maintenance team will ensure it is working properly. Thank you for being our guest, and we hope to host your next beach getaway. Come back soon!
My daughter loves this hotel. The access to the beach. The staff was extra friendly. The room was clean. Excellent stay.
Shantelle
Stayed 1 night in Feb 2024
Response from General Manager on Feb 12, 2024
Dear Shantelle,Thank you for taking the time to share your thoughts with us. We are glad that all went well during your stay thanks to our convenient beach access, high standards of cleanliness, and friendly team members. To know that your daughter loved her experience with us makes us ecstatic. We try our best to make sure that guests of all ages are accommodated. Our team hopes to welcome you all back in the future.
Dear Robert,Thank you for choosing Holiday Inn Express Pensacola Beach and for taking the time to share your lovely, five-star review. We hope to have the pleasure of welcoming you back for another fun getaway.
Dear Jordan,Thank you for being our guest and sharing your lovely, five-star review. We are delighted to hear how much you enjoyed our wonderful accommodations and our beautiful view. It would be an honor to welcome you back to Holiday Inn Express Pensacola Beach for another amazing getaway.
10/10 Excellent
mary
Feb 4, 2024
mary
Stayed 3 nights in Jan 2024
Response from Holiday Inn Express Management Team on Mar 20, 2024
Nice hotel with good location backing up to the beach. All rooms face the Gulf. Free parking.
Fee for crossing bridge to all hotels on the island.
Stephen
Stayed 1 night in Jan 2024
Response from General Manager on Feb 5, 2024
Dear Stephen,Thank you so much for taking the time to share your thoughts on your recent visit. We're pleased our fantastic location suited your needs well, and we appreciate you mentioning our lovely views and complimentary parking. It was a pleasure having you as our guest, and we hope you return soon.
The staff were amazing and friendly. Our room also had a wonderful view of the ocean. The complimentary breakfast was just phenomenal!
Kathleen
Stayed 3 nights in Jan 2024
Response from General Manager on Feb 3, 2024
Dear Kathleen,Thank you! It's reviews like yours that brighten our day. We are delighted you were impressed with our amazing staff, delicious breakfast, and stunning view. We hope to have another opportunity to welcome you back to our little slice of paradise.
Dear Amber,A clean property is fundamental to a successful trip, and to hear that this was your experience has us ecstatic. We're also pleased that you enjoyed the convenience of our location as well as the excellent views we provide, and we hope to welcome you again to Holiday Inn Express Pensacola Beach for another five-star visit; until next time!
Very clean hotel. Excellent friendly service from all the staff! There were some signs of the building being older and remodeled but it was kept up well.
Julia
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 26, 2024
Dear Julia,Thank you so much for taking the time to share your thoughts on your recent visit. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and impeccable accommodations hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
Fantastic new property, clean, nice and a great breakfast provided with views of the beach.
DOUG
Stayed 1 night in Jan 2024
Response from General Manager on Jan 24, 2024
Dear Doug,Thank you for your fantastic review of Holiday Inn Express Pensacola Beach! We're delighted you found our property well-kept and enjoyed our great breakfast with beach views. Your positive feedback means a lot to us, and we're thrilled to have met your expectations. We look forward to providing you with more memorable experiences in the future.
Beautiful views, clean and spacious room, friendly staff, nice a quiet. We enjoyed being close to the beach with convenient access. Highly recommend and will stay here again!
Scarlette
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 22, 2024
Dear Scarlette,We appreciate your kind words regarding our hotel's ideal location, spacious accommodations, and friendly team. Thank you for taking a moment to let us know about your visit to Holiday Inn Express Pensacola Beach. We cannot wait to see you again soon!