Ratings based on 107 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Getaway With Friendsby Sean M from NC
FIrst Class ResortPosted Jun 2, 2014 on Hotels.com
The Portofino is an fantastic resort. All of the people from the gate guard, to reception, to housekeeping staff were extremely polite and helpful.
for Getaway With Friendsby Donald
Posted May 23, 2014 on Hotels.com
for Everyoneby France from Boston
Big suites close to beachPosted May 15, 2014
Pros: The huge suites.
Cons: Make sure the room, including dishes, etc., are actually clean before your guest checks in.
Location: The resort is a few miles from all the action. If you want to go out for a couple of drinks, you would have to hire a taxi. Much too far to walk.
While the suites are big and beautiful and the resort is across the street from the beach, it is miles away from EVERYTHING else. Wouldn't be too bad but all restaurants and bars on the property close at 9pm. Most of the staff was very pleasant and helpful. One desk clerk, Nick, was rude and condescending. Our dishes, glasses, flatware, and pans had been put away dirty so we had to wash everything before we could use them. One bathroom had dirty footprint marks all over one wall and the door.
for Everyoneby David from West Palm Beach
Could not ask for a better view from Tower 3Posted May 11, 2014
Pros: Simply Elegant with the Right ambiance
Everthing was Delightful,Room,Staff,Amenities,Quiet
for Everyoneby AJ from Mississippi
Excellent Hotel, Views, Services, AmenitiesPosted Apr 28, 2014
Lots to do, prices of food, etc. were affordable, staff was very accommodating, great place for families.
for Familiesby izzy306 from Miami
Beautiful condo right on the beach - Incredible!Posted Apr 22, 2014
Pros: We liked EVERYTHING! From the spa treatments, to eating smores by the poolside fire at night, it just doesn't get any better.
This resort exceeded ALL of our expectations! We are a family of 7 (grandparents, kids, grandchild) and together we shared a beautiful condo with full kitchen, 3 bedrooms and 3.5 bathrooms and it was absolutely perfect! The view from our condo was incredible, each bedroom was spacious and comfortable, and the entire condo had a Caribbean/Tommy Bahama feel to it. Now THIS is how to vacation. My entire family had a great time, and look forward to spending time at this resort every year from now on.
Recommendedby A verified traveler
PortofinoPosted Mar 16, 2014 on Hotels.com
Expensive but very nice. Since the weather during our stay was cool, we were very grateful for the indoor pool. Our 3 bedroom condo was huge and nicely decorated. The views of the ocean and sunsets were awesome.
for Everyoneby A verified traveler
Very nice location away from busy part of the beacPosted Mar 4, 2014
Very nice location away from the busy part of the beach.
for Couplesby Rony
Posted Feb 23, 2014 on Hotels.com
Recommendedby Family from FL
Lots of extra hidden feesPosted Jan 5, 2014 on Hotels.com
Upon arrival, the hotel said since we booked online, we had to pay another 70.00 for a check in fee. As we left, we noticed that hotel discounts said we could be charged another $140.00. The clerk was rude, there was no grand hotel check in area, the curtains in the room had vomit stains on them, the tub was dirty. The only thing nice was the view. Never stay there again!!! :(