Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ventura,CA

Would stay here again!

Posted Aug 18, 2014
Cons: A better eye on room maint. needs.
Location: Don't really know as we stayed because we attended a wedding.Tim
Nice hotel with very friendly staff. Bed was very comfortable. Nice breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Claremont, CA

HAIL MARY

Posted Aug 18, 2014
Pros: Amiable staff. Jet-tub. Great breakfast.
Cons: Just a minor glitch with shower flows in the specific rooms in which I stayed. Had not happened before.
Location: This is Perrris, CA. Lake Elsinore is nearby. So is the big air museum off of the 215 freeway a few minutes north.
A little thing can make a big difference. At the Breakfast provided there is a waffle-maker for the pleasure and amusement of guests. However, often there is a line for the waffles. Thanks to the wonderful hostess of the Breakfast on the day I was there (MARY) there were several waffles "pre-made" for the convenience of guests. I have praised Mary before: she is very pleasant and cheerful and she takes her job VERY seriously. Hail Mary. During my stay I enjoyed the jet-tub. But when I got in the shower to wash my hair there was only scalding water from all settings of the water handle. Since it would take time to take the shower mechanism apart and fix whatever the problem was they immediately honored my request for another room (my wife was going to arrive and I wanted her to have no interruptions). My only tiny comment is that they should have brought the new room keys up to me. I had to go downstairs still damp and soapy from an interrupted shower. The new room was fine in every respect except that THIS shower had a very low-flow. Oh, well, it was adequate but I advised them that a stronger flow was necessary for a proper shower. Again, HAIL MARY, the shine of her dedication made everything OK.
Comment from Hotel Management
Aug 26, 2014 by Cindy, Hotel Management
Thank you for taking the time to write such wonderful comments about your stay. We are always thrilled when we are able to exceed the expectations of our guests. Exceeding our guest’s expectations is what we strive for and we are happy to hear that Mary accomplished that. We hope to see you again in the very near future!
5 out of 5
Recommended
for Families
by A verified traveler from Claremont, CA

Young and Faithful

Posted Aug 11, 2014
Pros: Great atmosphere, good staff, comfortable rooms
Cons: Nothing comes to mind.
Location: This is Perris, California. Nearby is an Air Museum off of the 215 freeway. Town has theater and restaurants and markets. Lake Elsinore nearby.
A newer hotel, kept with pride. Always dependable courtesy, comfortable room (great jet tub!), and well served breakfast. Our home away.
Comment from Hotel Management
Aug 11, 2014 by Cindy, Hotel Management
I would like to thank you for your review and I am happy to see that you were able to enjoy some of our local attractions such as… Any feedback we receive from our guests, good or bad, assists us in making our have a more enjoyable stay. We value you as our guest, and look forward to having you with us again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area, California

Close to great food.

Posted Jul 29, 2014
The hotel was in a nice spot close to the freeway, and we had great steak at the Texas Roadhouse, which was about 20 minutes away. I would recommend this hotel to anyone
Comment from Hotel Management
Aug 1, 2014 by Cindy, Hotel Management
I would like to thank you for your review and I am happy to see that you were able to enjoy some of our local attractions such as… Any feedback we receive from our guests, good or bad, assists us in making our have a more enjoyable stay. We value you as our guest, and look forward to having you with us again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Fullerton CA

Nice getaway from all the hustle and bustle

Posted Jul 17, 2014
Had a wonderful time. Staff was so friendly and accommodating. There's not much going on as far as lots of stores or things to do which made the area nice and quiet and hardly any people. Great as a.getaway.
Comment from Hotel Management
Jul 24, 2014 by Cindy, Hotel Management
We so pleased to hear you enjoyed our hotel, and we truly appreciate that you took the time to let us know… Thank you from the team at the Red Lion Inn & Suites - Perris
4 out of 5
Recommended
for Families
by A verified traveler from Long Beach Ca

Nice Hotel

Posted Jul 14, 2014
Pros: The bed and pillows were comfortable, I actually slept really well.
Cons: The shower head. Mine kept sliding down, I couldn't get it to stay in place. The Snoop Dog song in the lobby was inappropriate for my kids.
Location: Little Cesar's is in walking distance. There is also a Denny's, indoor swap meet, dollar store and a Mexican Market across the street.
The girl at the front dest was really helpful in getting my dad's room upgraded to a suite. She also recommended Jimenez Restaurant across the street which was really good. The room was clean and the bed and pillows were comfortable. The free breakfast great. There was a woman making waffles. There were eggs ,sausage patties, cereal for the kids, yogurt, muffins, bread to make your own toast, juices, milk, and hot chocolate. My kids enjoyed the pool and jacuzzi. It was nice how there were towels available poolside. My two minor complaints were one,that there was a Snoop Dog song playing in the lobby......very inappropriate lyrics and two, the shower head......it kept sliding down which was super annoying. Overall we had a nice stay and I recommend this hotel.
Comment from Hotel Management
Jul 24, 2014 by Cindy, Hotel Management
Any feedback we receive from our guests, good or bad, assists us in making our have a more enjoyable stay. We value you as our guest, and look forward to seeing you again. The team thanks you for your comments..
3 out of 5
Recommended
by Jay from Perris

No Refrigerator ....No Microwave...No Flatscreen??

Posted Jun 2, 2014 on Hotels.com
No Refrigerator ....No Microwave...No Flatscreen?? For more money??
Comment from Hotel Management
Aug 16, 2014 by Cindy, Hotel Management
The experience you had with our team is extremely disappointing. We review every guest comment and address each of them with our staff and team leads. Our goal is to provide a comfortable stay to every guest and clearly we failed to do that during your stay. Please be assured that the issues you experienced with….will be looked into and addressed accordingly.
5 out of 5
Recommended
for Couples
by Porsha from Inland Empire

Cool Spot....

Posted Jun 1, 2014 on Hotels.com
Besides the fact that they had me in someone elses room for about 30 minutes before they came to see if "luggage" was in the room because he "thinks" the room was occupied. Other then that the establishment was cool.
Comment from Hotel Management
Aug 16, 2014 by Cindy, Hotel Management
Thank you for your feedback you are a valued guest and we hope to have the opportunity to provide you better service in the near future!
5 out of 5
Recommended
for Business Travelers
by Kevin

Posted May 29, 2014 on Hotels.com
Comment from Hotel Management
Jul 24, 2014 by Cindy, Hotel Management
Thank you..
4 out of 5
Recommended
for Overnight Stay Before Destination
by J from SG

Nice Place to Stay

Posted May 29, 2014 on Hotels.com
Overall positive experience, unfortunately they did not have a roll away bed as indicated when I booked the front desk clerk relocated us to suite that had a sofa bed that accomodated us perfectly (great customer service)!!
Comment from Hotel Management
Aug 1, 2014 by Cindy, Hotel Management
Thank you for providing your feedback on your recent stay with us. We take all customer issues very seriously. I'm sorry to hear about the rollway as we have never had them there. Please accept my apologies and I hope if you us a chance to make it up to you on your next stay.