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Reviews of Hampton Inn Perry

2.5 out of 5
Hampton Inn Perry
102 Hampton Ct, Perry, GA

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 237 reviews" "
Rating 8 - Good. 75 out of 237 reviews" "
Rating 6 - Okay. 37 out of 237 reviews" "
Rating 4 - Poor. 30 out of 237 reviews" "
Rating 2 - Terrible. 13 out of 237 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service
The property was old and needed updating. But it was clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Leon, Elgin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I am EXTREAMLY disapointed in EXPEDIA !! when placing my Order I spicifl
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Stayed 2 nights in Mar 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from j on Feb 26, 2024
Thank you for staying with us at Hampton Inn Perry GA.And the review. Hope to see you soon if your travel brings back to Perry GA

6/10 Okay

Terry

Stayed 1 night in Dec 2023
Response from j on Dec 18, 2023
Thank you for staying with us at Hampton inn Perry Ga . and review .

6/10 Okay

Tammy

Traveled with partner
Liked: Staff & service, amenities
The room had a terrible smell, the ice maker on our floor was broken. The breakfast was mediocre.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The staff is friendly. The place is clean but old. There is a musty smell when we first came in. The phone in the room did not work. Otherwise it’s a decent place to stay for one night
Stayed 1 night in Oct 2023
Response from Jai on Oct 10, 2023
Thank you for staying with us and the review hotel will be going under renovation soon and will let he maintenance know about he phone in the room not working so he can look into and fix the problem. Hope to see you again if your travel brings back to Perry area. Have a Great day!

2/10 Terrible

Tawanda

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled like mildew. It was difficult to rest because of the horrible odor. Checkin-in took over 30 minutes because they did not receive our reservation. The itinerary number I received did not work with their system. It was ridiculous!
Stayed 1 night in Sep 2023
Response from jai on Oct 10, 2023
I’m sorry to hear that you had a less than satisfactory experience. Thank you for bringing this to our attention. We take all feedback seriously and are committed to providing the best possible experience for our guests. We apologize for the inconvenience , We will make sure to address these issues promptly and ensure that they are resolved not happen in the future. We appreciate your feedback and hope that you will give us another chance to provide you with a better experience in the future.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast., convince store at the front desk.
Stayed 5 nights in Aug 2023
Response from j on Sep 12, 2023
Thank you for the 5 out of 5 review and staying with us at Hampton inn Perry Ga. Hope to see you soon if your travel brings you back to the area. Have a Great Day!

10/10 Excellent

PTG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jai on Sep 11, 2023
Thank you for the review and staying with us at hampton inn Perry GA .

2/10 Terrible

Peter or Nathalie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room, broken toilet dirty carpets. They couldn't fix toilet and we changed room. Second room had so much mold and bad smell. Third room, had bad mold smell but it was better and we were to tired to move. Hallways had no air, were crumbling walls (not due to recent storm. Longer term issue. Elevator was torn walls and crumbling sheetrock. Its the worst hampton in. I have ever been to. I hope they can pull out of it and make necessary repairs.
Stayed 1 night in Aug 2023
Response from Jai on Sep 11, 2023
Thank you for your feedback from your recent stay with us. While we do strive to meet your expectations however, sometimes we fall short and for that I do apologize. We are scheduled to begin renovations soon. Please note we take your concerns seriously and hope you give us another chance if you are ever in the area again.

8/10 Good

Cornelius

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not bad at all as far as most aspects of a hotel. Main issue was shower head and carpet. Shower head was on a cord and moved around in the holder and ended up getting sprayed as soon as I turned on the water it turned the shower head outward plus the carpet in the main room felt moist as though it had been cleaned/washed that morning. So had to wear shoes the hole time. The rest of the room was just a standard room.
Stayed 2 nights in Aug 2023
Response from Jai on Aug 24, 2023
Thank you for taking the time to share your experience about your recent stay at Hampton Inn Perry Ga. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry the shower head in the bathroom and carpet will let the maintenance know to fix the problem . Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us in the future.

6/10 Okay

Patty

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Staff was great. Everything was great except that as soon as you opened the room door, there was a very heavy and lingering smell of mildew. Other than then that it was fine.
Stayed 1 night in Jun 2023
Response from Jai on Jun 26, 2023
Thank you for staying with us . will let the maintenance and housekeeping manager to look into for mildew and smell so it want happen again hope we will see you if your travel brings back to Perry Ga . have a great day!

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Hotel is old and in poor condition. And for the price - very disappointing
Stayed 1 night in Jun 2023

8/10 Good

Patricia

Stayed 1 night in May 2023

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Response from Jai on Mar 28, 2023
thank you for staying with us and the review

10/10 Excellent

Jeffrey L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Karen

Traveled with family
Great little place for overnight
Stayed 1 night in Feb 2023
Response from Jai on Mar 28, 2023
Thank you for the review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopping point from Michigan to Florida
Stayed 1 night in Jan 2023
Response from Jai on Jan 30, 2023
Thank you for staying with us at Hampton Inn Perry Gaand the review. Hope to see you soon if your travel brings you back in Perry area. Have a wonderful day!

4/10 Poor

Jessica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place is run down and you hear freeway noise all night. ugh
Stayed 1 night in Jan 2023

10/10 Excellent

CHRISTOPHER, Land O Lakes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant at front desk.
Stayed 1 night in Jan 2023
Response from J on Jan 9, 2023
Thank you for sharing your experience at the Hampton Inn Perry through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Hope to see you if your travel brings to Perry GA.

4/10 Poor

Lois

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Water backed up in bathtub, no stopper in bathroom sink, two out of four lightbulbs were out in bathroom fixture, window blinds didn’t work. If simple things like this are ignored, who is maintaining the important things like fire alarms and sprinkler systems?
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022
Response from j on Nov 15, 2022
thank you

2/10 Terrible

Jodi

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We paid almost double the money we paid at other hotels on our trip and had to be changed to 3 different rooms because of roaches. The final room had dead bugs. We slept with all the lights on sitting up. If it hadnt been midnight and there was males with us, we would have left. Never ever again will I book thru expedia. I was told the hotel couldnt refund our money but expedia could. A few hours on the phone and 7 different numbers and still cant contact expedia
Stayed 1 night in Oct 2022
Response from j on Nov 15, 2022
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Jai on Oct 21, 2022
Thank you for the review. Hope you enjoyed your stay with us at Hampton Inn Perry GA.

6/10 Okay

Mike

Liked: Cleanliness
Ok
Stayed 1 night in Oct 2022
Response from j on Oct 7, 2022
Thank you for taking the time to share your experience at our Hampton Inn Perry, Ga

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well. Enjoyed our. Stay.
Stayed 1 night in Sep 2022
Response from J on Sep 12, 2022
Thank you for the review and staying with us at Hampton inn In Perry Ga Have a Great Day!

8/10 Good

Constance, Palmetto

Liked: Staff & service
The staff were friendly and very helpful. I had a couple issues with the room and a staff member came right up to address them. The bed and pillows were comfortable. Breakfast was good with a nice variety - ladies working it were cheerful and helpful. Aside from the noise coming from I 75 it was a quiet and restful stay.
Stayed 1 night in Aug 2022
Response from jai on Aug 22, 2022
Thank you to responding to the survey sent to you by Hilton Worldwide concerning your recent stay with us at the Hampton Inn Perry The responses we get back from the surveys are very important to us at the hotel. We take the information given very seriously no matter what the response. Our goal is to continue to do what we are doing right and improve in the areas of opportunity. Again, thank you for your response/comments. I hope that we will see you again soon when your travels bring you back to Perry area.

2/10 Terrible

Dustin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

4/10 Poor

LINDA

Stayed 1 night in Jul 2022

4/10 Poor

Tammy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needing help!
The pool was shut down. Health department had to come. All the chairs were broken.
Stayed 6 nights in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service
Great place
Stayed 1 night in Jun 2022
Response from jai on Jun 9, 2022
Thank you for the review and staying with us at Hampton Inn Perry GA, hope to see you soon if your travel brings back to Perry Area. Have a Great Day!

10/10 Excellent

James

Liked: Cleanliness, staff & service
Everything
Stayed 1 night in May 2022
Response from Jai on Jun 13, 2022
Thank you for staying at the Hampton Inn Perry and we hope you choose to stay with us again whenever your travel needs bring you back to Perry. Thank you for the review. Have a Great day!

10/10 Excellent

Forest

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly and.close to everything
Stayed 1 night in May 2022
Response from J on May 16, 2022
I wanted to say thanks for your recent stay here at our hotel! and for the review we will share this with our staff. HAVE A GREAT DAY!

6/10 Okay

Pamela Ruth

Traveled with pets
Liked: Staff & service
Close to fairgrounds
Stayed 2 nights in Apr 2022
Response from J on Apr 18, 2022
Thank you for staying with us at Hampton Inn Perry Ga. Hope you had a Good stay Hope to see you if your travel Brings you back to Perry GA. Thank you

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very comfortable room. A bit old though
Stayed 1 night in Mar 2022
Response from Jai on Mar 30, 2022
Thank you for staying with us at Hampton Inn Perry Ga. and the review.

4/10 Poor

Jason

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This seems to be a run down hotel that got purchased and turned into a Hampton with a mediocre facelift. The door was so old on the room, it was warped, and you could see through the edge into the hall. Made the room VERY loud! Obnoxiously loud, actually. Could hear doors constantly slamming, TVs, and conversations as if people were in the room. My room had someone’s old wet towel still hanging on the back of the bathroom door, and not sure if they actually changed the sheets or just made the bed, since the pillows smelled like perfume and cologne. Just not the standards of a Hampton I’m used to... and. It was extremely pricey for this stay! Won’t be back. On a positive note, the staff was friendly
Stayed 1 night in Mar 2022
Response from J on Mar 22, 2022
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 Good

Wilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from j on Mar 22, 2022
I wanted to say thanks for your recent stay here at Hampton Inn Perry Georgia! And the review.

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and friendly staff. An older hotel but still clean and good breakfast.
Stayed 1 night in Mar 2022
Response from Jai on Mar 21, 2022
Thank you for your stay and for taking the time to leave us feedback. Hope to see you if your travel brings you back to Perry Ga. Thank you!

2/10 Terrible

scott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
TV didn’t work, too close to I75, listened to trucks all night. Shades didn’t block out the light. It was a handicap room but had a high step tub and too much furniture. Bed was awful. Only gave us two towels and two wash cloths. This room was $165 after all the fees. It had a very good rating but was an old tired hotel.
Stayed 1 night in Feb 2022
Response from j on Feb 23, 2022
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Poor

Frank

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overpriced. Understaffed. Older property clean but in need of updates.
Stayed 1 night in Jan 2022
Response from Jai on Jan 5, 2022
Thank you for the review. Hotel is going under major renovation by end of this year. Hope you give another chance to give better service next time you are in the area

10/10 Excellent

Margaret

Stayed 1 night in Jan 2022
Response from jai on Jan 4, 2022
Thank you for staying with us at Hampton Inn Perry Ga. and a great review will shar with the staff. hope to see you again if your travel bring you back to Perry. have a great new year.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Jai on Nov 15, 2021
Thank you for sharing your experience at the Hampton Inn Perry. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations, will be shared your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Hampton Inn Perry and we hope you choose to stay with us again whenever your travel needs bring you back to Perry.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a uncomfortable smell from the moment we walked it. I felt the need to shower the whole time I was in the room. A check of the bed revealed bed bugs. I checked out within 10 minutes. I was refused a refund due to booking 3rd party.
Stayed 2 nights in Nov 2021

2/10 Terrible

Andres

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old, dated and smells. Wife refused to stay there
Stayed 1 night in Oct 2021
Response from Jai on Nov 15, 2021
We are sorry we did not meet your expectation this stay. Hotel will be going under renovation soon. Hope you give us a chance one its completed. Thank you

8/10 Good

Lawrence

Stayed 2 nights in Oct 2021

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what makes this property a good choice for me.
Stayed 3 nights in Oct 2021
Response from Jai on Oct 22, 2021
Thank you for the review and staying with us at Hampton Inn Perry Georgia. Hope to see you if your travel brings you back to Perry. Will share this review with the staff. Thank you

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Jai on Oct 20, 2021
Thank you for sharing your experience at the Hampton Inn Perry through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations, will be shared your feedback with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Hampton Inn Perry and we hope you choose to stay with us again whenever your travel needs bring you back to Perry.

10/10 Excellent

Kiara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. The only downside was that the room had a distinct smell like moldy water
Stayed 1 night in Oct 2021
Response from Jai on Oct 22, 2021
Thank you Kiara for the review and staying with us. Will share this with the hotel staff