Lobby

Reviews of Quality Inn

2.5 out of 5
Quality Inn
1517 S. Perryville Blvd., Perryville, MO

Reviews

6.6
Rating 10 - Excellent. 16 out of 63 reviews" "
Rating 8 - Good. 15 out of 63 reviews" "
Rating 6 - Okay. 13 out of 63 reviews" "
Rating 4 - Poor. 8 out of 63 reviews" "
Rating 2 - Terrible. 11 out of 63 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Traveled with partner
Liked: Amenities
Check in was a nightmare. Staff doesn’t speak good English and kept saying Expedia hadn’t paid them. Horrible experience you would never want to go through.room keys quit working long before checkout. Breakfast items were scarce
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Richard,We sincerely apologize for the difficulties you faced during check-in, communication issues, problems with room keys, and the scarcity of breakfast items. This falls below our usual standards, and we deeply regret the inconvenience caused. Your feedback is valuable, and we will address these concerns immediately to ensure improvements. We appreciate your understanding and hope to have the opportunity to provide you with a smoother and more satisfying experience on any future visits.Sincerely,Hotel Manager

6/10 Okay

Mario

Traveled with group, Business traveler
When I open the door of my room It was not clean I had to go back to the front desk to request another room, they offered breakfast and there was nobody attending the dinning room they ran out of eggs and nobody was there to help. I will not use this property again
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 16, 2023
Dear Mario,We sincerely apologize for the cleanliness issues you encountered upon arrival and the inconvenience during breakfast. Your experience is not reflective of our standards, and we regret any frustration caused. We are addressing these concerns with our team to ensure improvements are made. Your feedback is valuable, and we appreciate your understanding. If your travels bring you back to the area, we hope to have the opportunity to provide you with a more positive and seamless stay.Sincerely, Hotel Manager

6/10 Okay

Rhonda

Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 20, 2023
Dear Rhonda,I thank you for your stay, and I was disappointed to see the 6-star rating. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time.Sincerely, Hotel Manager

2/10 Terrible

wesley

Disliked: Cleanliness, amenities, property conditions & facilities
To much to list
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 12, 2023
Dear Wesley,We understand that you may have encountered several issues during your stay. If you would like to share more details about your experience, we're here to assist. Your feedback helps us improve, and we want to ensure that your concerns are addressed. Please feel free to provide more information about your stay so that we can better assist you.Sincerely, Hotel Manager

4/10 Poor

Chris

Disliked: Cleanliness, staff & service
I stayed 3 nights they never came in to clean room or give us towels. Microwave was broke they didn't care. I asked if they clean the rooms he was like idk. Had ants in the room. There were stains on the linens. Iv stayed here 3 years for trap shoot ill stay elsewhere now. I also booked online was supposed to be like 75 a night and they charged me 98 a night when i got there.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Aug 12, 2023
Dear Chris,We apologize for the negative experience you had during your recent stay. It's disappointing to hear about the issues you encountered with room cleaning, towels, the microwave, and the overall cleanliness of the room. Your feedback is valuable to us, and we'll be sure to address these concerns with our team to ensure improvements are made. Regarding the discrepancies in the room rate, we understand your frustration and will look into this matter further. We appreciate your feedback and hope that you'll give us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, modern, clean. Good breakfast
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Aug 12, 2023
Dear James,We're glad to hear that you enjoyed your stay and found the room to be modern, clean, and comfortable. It's great that you also liked the breakfast. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room the gave us smelled like urine. Asked for another room- we had a reservation for 2 rooms they couldn’t give us 2 rooms next to each until we asked the next day when most people went home . The rooms were dirty and the table in one room was barely standing. Last year we stayed at this hotel, yes it’s run down but last year it was clean. Won’t stay again
Stayed 4 nights in Jun 2023
Response from Hotel Manager on Aug 12, 2023
Dear Patricia,We're sorry to hear about the issues you encountered during your recent stay. It's disappointing that the rooms did not meet your expectations in terms of cleanliness and maintenance. Your feedback is important to us, and we will address these concerns with our team to ensure improvements are made. We apologize for any inconvenience you experienced and hope that you'll consider giving us another chance in the future to provide you with a better experience.Sincerely, Hotel Manager

4/10 Poor

Christopher

Traveled with partner
Disliked: Staff & service, property conditions & facilities
No spa which was advertised. The room did not have very many electrical outlets or inconveniently located. The breakfast area was not clean. Cigarette butts litter the parking lot.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Aug 12, 2023
Dear Christopher,We apologize for the inconveniences you encountered during your stay. It's disappointing to hear that the amenities and services did not meet your expectations. We take your feedback seriously and will work on addressing the issues you mentioned. Your comments about the spa, electrical outlets, breakfast area, and parking lot cleanliness will be shared with the appropriate teams to ensure improvements are made. We hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager

6/10 Okay

Maxine

Traveled with partner
It was a standard motel. Little sparse on breakfast items.
Stayed 1 night in May 2023

8/10 Good

David

Traveled with family
Liked: Staff & service
Stayed 1 night in May 2023

2/10 Terrible

Mary

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were boogers and poop on the wall. Could smell the heater burning in the room next to us. Beds were hard.
Stayed 1 night in Apr 2023

8/10 Good

Ronald

Stayed 1 night in Apr 2023

4/10 Poor

Autumn

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The closet door was broken and leaning against the doorway. The carpet wasn’t vacuumed, there was a can of beer in the fridge. There was a canned air freshener on the floor by the bed, toys left on the bedside table, ants everywhere and when checking the bed they shoved a handful of fabric softener sheets between the mattresses, there was also a hanger and a spoon between the mattresses.
Stayed 1 night in Apr 2023

6/10 Okay

Norman

Stayed 1 night in Apr 2023

2/10 Terrible

Janet

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When I pulled back the duvet, the sheets had cracker crumbs all over them, and you could tell someone had slept in them. The floors were stained with blood in one of the rooms and had, what appeared to be, blood in the bottom of the frig. The room was dusty, sticky spills all over the carpets, mattress covers had sticky food on them, tgere weee rappers and garbage on the floors, toilet seat was broken, rooms smelled bad.
Stayed 1 night in Mar 2023

2/10 Terrible

Daniel

Liked: Cleanliness
Stayed 1 night in Mar 2023

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No TV dont care....their attitude...
the tv said no signal I tried everything to get it to work then I called the front desk he said he could do anything for it did not offer a different room. When I checked out I told the front desk that the TV did not work but he did not seen interested.
Stayed 1 night in Mar 2023

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and safe.
Stayed 1 night in Mar 2023

8/10 Good

Daniel

Liked: Cleanliness
Disliked: Room comfort
Loud fan
The heating/cooling unit fan was so loud that we had to unplug it to stop the fan
Stayed 1 night in Feb 2023

2/10 Terrible

Cole

Stayed 2 nights in Feb 2023

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Would stay again
The service was good, the hotel is old and a bit run down. However the heat worked. It was clean and safe. Would stay again.
Stayed 1 night in Dec 2022

2/10 Terrible

Joy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2022

8/10 Good

Kary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 day stat, clean, quiet, great location & near by stores & restaurants
Stayed 1 night in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Comfortable room and beds. It would have been even better if the pool had been open.
Stayed 1 night in Jun 2022

2/10 Terrible

Lila

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

GREGORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fine. The toilet wobbles around and the tub is shaped like a bowl, which made me extra cautious while showering. Otherwise, I have no complaints. The staff were all friendly and helpful, room was very clean, everything worked, bed was comfortable and I had a quiet, restful sleep. In fact, I slept better than at home. When the alarm went off, I didn't want to get up. Lol! Stayed in room 108 in April 2022. I will gladly stay here again.
Stayed 1 night in Apr 2022

6/10 Okay

Lisa

Traveled with family
They ran out of key cards for guests, so each room received 1. They ran out of food for breakfast other than waffles and a few bagels about an hour before the end of the breakfast time. It felt like they weren’t ready for a “rush” of guests.
Stayed 1 night in Mar 2022

10/10 Excellent

Kimberley D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Excellent stay with you all! Well done 👍
Stayed 1 night in Mar 2022

6/10 Okay

Brian

Liked: Room comfort
Disliked: Cleanliness
Soso
Room was clean and stocked nicely and beds were very comfortable. Sheets and comforter looked clean ( I inspect each bed thoroughly) but had spots and stains on them which is not ok. All rooms said “ non smoking” but The hallway smelled like smoke. Hot Breakfast was very basic and not impressive but at least there was something .
Stayed 1 night in Mar 2022

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
When I booked the room I thought I was booking a single king but was put into a double. When asked to switch she rudely told me the hotel was full. There were literally 6 cars in the parking lot. The shower was horrible. No pressure at all and it took forever to shower. The A/C until was broke, it worked but cosmetically broken. Breakfast was a joke. The outside hallway doors wouldn’t open with the room key. No wonder they were knocked down from a Comfort Inn the a quality inn. This was no where near a $100 room, it was more like. $50 room… I feel cheated
Stayed 1 night in Feb 2022

10/10 Excellent

Misty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate and food options
Stayed 1 night in Feb 2022

4/10 Poor

Amber

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nothing stood out
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. A little outdated and away from everything except fast food places, so you’ll have to drive a bit if you want to go anywhere downtown. Overall a nice hotel.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2021

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Arthur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean and friendly staff. We had a wonderful stay.
Stayed 2 nights in Apr 2021

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Staff at the hotel was very friendly.
Stayed 2 nights in Apr 2021

6/10 Okay

Anita

Traveled with family
Liked: Staff & service
Stayed 2 nights in Apr 2021

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good place
Room was very vlean, comfortable. Breakfast was mostly cold stuff due to covid.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Bath tub had something in it that was red. Didn't use it
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient and clean.
Stayed 1 night in Mar 2021

6/10 Okay

Brett

Traveled with family
Disliked: Cleanliness
The room we stayed in looked pretty out dated. Stains on the sheets and comforters. Carpets were peeling off the floors. I guess for the cost it was expected. Would not stay again.
Stayed 1 night in Mar 2021

6/10 Okay

Thitiyakorn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the cleanest
The room was not the cleanest.
Stayed 1 night in Feb 2021

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
I was looking for a place to stay after 11 hours on the road. The hotel was quiet with a comfortable bed. I got a good night’s sleep before heading out the next morning
Stayed 1 night in Jan 2021

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Place was clean and efficient service when checking in! Had a toilet flushing issue that was addressed immediately
Stayed 1 night in Jan 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020