Garden

Reviews of Hotel Garden Experience

4 out of 5
Hotel Garden Experience
Viale Aldo Bologni 96, Città di Castello, PG

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 134 reviews" "
Rating 8 - Good. 47 out of 134 reviews" "
Rating 6 - Okay. 19 out of 134 reviews" "
Rating 4 - Poor. 7 out of 134 reviews" "
Rating 2 - Terrible. 5 out of 134 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Damjan

Liked: Staff & service
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice meal in the restaurant and cosy wellness
Stayed 1 night in Oct 2018

8/10 Good

Martin

Nice clean hotel.
Nice clean hotel. A bit outside, so best to have a car.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit out of town but worth it
Not much more to say. Getting into town costs 7euros. But the food is excellent and the staff very helpful
Stayed 3 nights in Aug 2018

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
3 Day Business trip
The outdoor eating area at the pool is quite nice. The hotel looks to have had a lot of upgrading of the rooms recently although the reception area bar and breakfast room are are still a little dated compared to the room. I got breakfast included which is only a continental breakfast and nothing hot. The room I was in has no coffee making facilities although there was 2 bottles of water in the fridge + the safe in my room was broken but as I didn't need to use it it didn't bother me. Im sure if I wanted it fixed the staff would have obliged.
Stayed 2 nights in Sep 2017

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
This hotel was modern, clean and comfortable. The staff was very friendly and helpful. The grounds were well kept and pretty. The breakfast was a nice buffet with lots of choices. I would have liked to stay longer!
Stayed 1 night in Aug 2017

6/10 Okay

stephen, Abergavenny

Disliked: Property conditions & facilities, room comfort
lots of beautiful towns other that this one!
not much choice in this town...but not a great choice and a taxi drive to the centre

6/10 Okay

Kate, Surrey

Liked: Cleanliness, staff & service
Good overnight stopover
The hotel was fine for an overnight stopover. It was not a lot of money per night and it was clean and had everything we needed. There was free parking outside and a garage if you wanted to use it. We didn't explore the local area so cannot comment on that and although it had a restaurant, there was a wedding so it was not open for the public. The entrance was smart but the room was a fall back to the 1970s. They provided a cot and bedding for the baby and again it looked like it was from the 1970s. I would not choose it for a longer stay but was fine for what we needed.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing special...
Very simple, it is not a 3 stars hotel! The swimming pool area is good but the rooms are too old fashion and very poor breakfast!

8/10 Good

eleanor, ireland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Garden Hotal
The staff went out of there way to look after me as I was travelling alone at that stage of my holiday. There was one issue in the bathroom, which could have been dangerious, and should have been noticed by the cleaning staff. I brought it to the attention of the reception staff who I felt thought I was looking for a discount - which I refused.

10/10 Excellent

B, Banbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in every way
The bedroom while excellent did not have enough surface space to lay out materials for the day ahead. Clothes hangers were ready for replaceing.

6/10 Okay

Roberto

Stayed 1 night in Feb 2024

10/10 Excellent

Simone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
soddisfatto
complessivamente positivo soggiorno di lavoro posto tranquillo, parcheggio, ristorante
Stayed 1 night in Nov 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bene
Esperienza positiva, consiglierei gli areatori in bagno, ma tutto ok comunque!
Stayed 1 night in Oct 2023

6/10 Okay

EMMA

Stayed 2 nights in Oct 2023

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Pour une nuit de passage, bien
Stayed 1 night in Jun 2023

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel con bella spa
Hotel moderno, funzionale, ben arredato. Personale competente e molto ben disposto. La colazione a buffet ma servita dal personale, sempre affabile e premuroso. Dolce e salato, abbondante. SPA pulita, completa, funzionale. Consigliatissimo.
Stayed 1 night in May 2023

8/10 Good

Paolo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Carla

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Le stanze sono veramente piccole, visto che ci hanno dato u a superior, ma che di superior on aveva nulla, per il resto buona e abbondante la colazione.
Stayed 1 night in Mar 2023

10/10 Excellent

Salvatore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Salvatore

Stayed 1 night in Feb 2023

10/10 Excellent

CC

Stayed 1 night in Jan 2023

8/10 Good

Roberto

Stayed 2 nights in Nov 2022

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto curato anche se stanza piccola con bagno minuscolo.scoccia il fatto che ci sia solo un ascensore piccolo e perciò ci si ritrova a dover aspettare tanto

2/10 Terrible

Elvio

Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prima
net hotel, prima voor een kort verblijf
Stayed 1 night in Sep 2022

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Matteo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura pulita e ordinata, estremamente silenziosa e personale disponibile.
Stayed 1 night in Sep 2022

8/10 Good

Alessandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buona struttura, personale cordiale e camere ben pulite. Consiglio di migliorare il servizio colazioni facendo servizio al tavolo o quanto meno organizzare il trasporto al tavolo del piatto e bevande con un vassoio
Stayed 2 nights in Aug 2022

10/10 Excellent

Luciano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cortesia
Stayed 1 night in Aug 2022

4/10 Poor

Massimo

Traveled with partner
Disliked: Amenities, property conditions & facilities
Abbiamo soggiornato una notte, ma siamo rimasti delusi....camere non all'altezza di un 4☆. Molto delusi dalla colazione...viene, a tutt'oggi, servita dietro un plexiglas. Ci é stato riferito che é per salvaguardare il cliente (covid) ma il personale era senza dispositivi di protezione e questo servizio implica una calca di persone in attesa di prendere/scegliere la propria colazione....abbiamo riferito il tutti alla reception (la ragazza é stata molto gentile e comprensiva) e ci é stato detto che non eravamo i primi clienti a lamentarci a riguardo.....questo modo di operare mette il cliente a disagio...spero che la Direzione del hotel tenga conto di queste recensioni e si adoperari per migliorare il sevizio
Stayed 1 night in Aug 2022

6/10 Okay

Marcello

Liked: Cleanliness
Stayed 2 nights in Aug 2022

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto bello, moderno e pulitissimo. Personale gentilissimo e sempre disponibile. Camere confortevoli, doccia grande, aria condizionata regolabile a piacimento. Piscina ben tenuta, giardino curato, garage di facile e comodo accesso. Unico neo, la colazione: a buffet ma servito, quindi era necessario chiedere e attendere di essere serviti. Lo fanno per il Covid anche se, ad oggi, le restrizioni sono cadute completamente.
Stayed 3 nights in Jul 2022

10/10 Excellent

Sabino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Giovanni

Liked: Cleanliness
Struttura immersa nel verde e facile da raggiungere a 1 km e mezzo dal centro. Personale gentile e professionale
Stayed 1 night in May 2022

10/10 Excellent

Frederic

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Citta
Excellent hotel. Very nice and service minded staff. Great breakfast. Located about 25 min on foot from the historic center of the city. The only negative was that it lacked (written) information in english.
Stayed 5 nights in Apr 2022

8/10 Good

M Cristina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Angelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Danilo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colazione da migliorare cena ottima.
Tutto ottimo personale alla reception impeccabile, il metre della sala ci ha consigliato un ottimo vino, riguardo la colazione ci aspettavamo un po più di accoglienza.
Stayed 1 night in Jan 2022

4/10 Poor

Fabrizio

Traveled with family
Disliked: Cleanliness, staff & service
scarsa preparazione e scarsa pulizia
Stayed 2 nights in Dec 2021

6/10 Okay

Massimo

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Da evitate
Bagno freddo. Il termosofone in bagno non funzionava in messuna camera (con otto gradi all'esterno) ed anche l'acqua calda per la doccia era tiepida.
Stayed 1 night in Nov 2021
Response from Simona on Nov 26, 2021
La ringraziamo per averci recensito, le osservazioni dei nostri ospiti sono sempre ben accette. Il riscaldamento delle camere e dei bagni è gestito con un sistema di termoregolazione che mantiene la temperatura ad un giusto livello di comfort al raggiungimento del quale l'impianto va in stand by. Ci dispiace di non essere riusciti a soddisfare le sue esigenze nonostante il nostro costante impegno nel cercare di far trascorrere un piacevole soggiorno ai nostri ospiti. Come dimostrano tantissime belle recensioni, la maggior parte delle volte riusciamo nel nostro intento!

2/10 Terrible

patrizia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021