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Reviews of Hotel Le Grazie

3 out of 5
Hotel Le Grazie
Via Madonna Delle Grazie 11, Assisi, PG

Reviews

8.2

Very Good

Rating 10 - Excellent. 35 out of 95 reviews" "
Rating 8 - Good. 39 out of 95 reviews" "
Rating 6 - Okay. 15 out of 95 reviews" "
Rating 4 - Poor. 3 out of 95 reviews" "
Rating 2 - Terrible. 3 out of 95 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Nicolas

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
This property was scary, no one spoke English so don’t even bother staying here if you don’t speak Italian. The room I got sad it was gonna have one full bed, ended up being a room filled with about 4 random beds.
Stayed 1 night in Apr 2019

2/10 Terrible

Teria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare.
This was the worst hotel experience I have ever had and I have traveled the world for business and leisure for over 40 years. The receptionist, Francesca was extremely rude. Upon my arrival in Assisi by train, I called to ask if the hotel was walking distance from the train station and a short walk. She also and a straight shot. Walk straight and you're here. When I got to a roundabout, I had no idea where to turn; there were no signs indicating the hotel, so II called her again and asked which way I should turn. She started yelling at me as to why I could not find the hotel, in a drizzling rain. I thanked her and hung up. There was not a soul around. Finally, I saw a passing car and asked them. They directed me. When I arrived at the hotel, she gave me my key, never told me what floor I was on. The room key started with a 2 but was actually on the first floor. She never told me what the breakfast hours were or where I had to ask. When I got to my room, there were no working lights, except for a small light above the bed. No towels in the bathroom. Called down and they never arrived. Never able to shower as I never got towels. There was no mirror in the room, except for a kitchen clock size mirror in the bathroom. No safe in the room and no lighting in the stairwell that I had to take each time. Hotel was completely booked by a large group of people using the only elevator. Tripped going up the stairs. Asked for ice - said there was none.

6/10 Okay

Eleonora, Antibes , France

Disliked: Staff & service, room comfort
We had a wedding party in the hotel (only guest not the bride and groom) we did not have a restaurant that night as the guest were using the hotel. When the guests arrived back after midnight they where very noisy and banging doors. There was no safe in room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Visiting Assisi
Lovely little hotel, couldn't be better for visiting Assisi. Helpful staff. Good Italian family restaurant nearby

8/10 Good

CLAIRE

Liked: Cleanliness, property conditions & facilities, room comfort
Super close to train station(~4 blocks), nice and clean, comfortable. There were crying babies, kids, and screaming people who could be heard until at least 1am so would rate low for privacy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
this hotel was a great location. near the trail station, 5 minute walk. clean and quit. i would stay here again.

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Place
Enjoyed our stay. Position is a short bus trip to centre of Assisi. On site parking was very handy.

6/10 Okay

Emerald, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit and stay.
Had 2 nights in a Assisi. It was about 3 long blocks from the train station so easy to walk as flat. Could roll luggage easily. Local bus stop was to the right at the end of the block and half a block to the left which took you to Assisi town up the hill. No sidewalks so would have been not so great a walk. 2€ to buy your ticket on the bus and you must validate it in the machine. A supermarket about a block from the train station as well.

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Silvia, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mature Couple
We had a delightful stay at Le Grazie, Anna Maria was very helpful and cordial. The hotel is a short walk from the train station and to get to the old city the bus stop was less than a block away. We found a terrific restaurant by walking under the overpass by the train station (it takes 10 to 15 min.) and also visited the Basilica de San Francesco, not to be missed.

8/10 Good

Jeff, Linkoping, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Calm Place with a Pastoral Scenary
Stayed one night in June 4th, 2013. The hotel was overall good in comparison to other hotels in Italy. Good things are, (1) less expensive in price compared with other Italian hotel (2) had a dedicated parking place which is free, (3) the front desk was very nice and was eager to help, (4) a peaceful and pastoral scenery nearby. Bad things are, (1) located outside the central area. In my case, GPS was not properly working to find this location. (2) no restaurant in the hotel. Thus, no breakfast. Could be problematic to find a neat restaurant if you arrive late, since the hotel is located out of town. Anyway, worth to recommend if you approach by car.

8/10 Good

carol, virginia, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Located between train station and center of Assisi. Made travel convenient. Good breakfast, clean modern rooms, quiet location.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracie - no thanks
A very good photographer made this hotel look great but cramped rooms, ants in the bathroom and a 'tired' hotel made it not so attractive

6/10 Okay

Francesca

Liked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Angela

Stayed 1 night in Oct 2023
Response from Francesco on Nov 17, 2023
Gent.ma Angela la ringraziamo e speriamo di poterla ospitare nuovamente

8/10 Good

Christer

Liked: Cleanliness, staff & service, room comfort
Väldigt trevligt bemötande av personalen, kändes som man bodde på landet fast ändå nära ”gamla” Assisi. Frukosten kunde varit bättre.
Stayed 2 nights in Sep 2023
Response from Francesco on Nov 17, 2023
Kära Christer - tack för din recension och råd och vi kommer att försöka förbättra oss för att våra gäster ska bli mer nöjda

10/10 Excellent

MADDALENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ottimo !!! eccellente rapporto qualità/prezzo ... tornerò sicuramente
Stayed 1 night in Sep 2023
Response from Francesco on Sep 10, 2023
Molte Grazie Sig.ra Maddalena la attendiamo

10/10 Excellent

giulio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tutto perfetto comodissimo
Stayed 1 night in Sep 2023
Response from Francesco on Sep 10, 2023
Molte Grazie Sig Giulio è stato un piacere conoscerla !!

10/10 Excellent

Giuseppe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona struttura accogliente, rapporto qualità prezzo assolutamente rispettato. Personale disponibile e professionale.
Stayed 1 night in Aug 2023
Response from Francesco on Sep 10, 2023
La ringraziamo Sig Giuseppe per la sua recensione un cordiale saluto

10/10 Excellent

Nobile

Traveled with family
Liked: Cleanliness, amenities
Ottimo albergo con personale gentile e preparato.
Stayed 1 night in Aug 2023
Response from Francesco on Sep 10, 2023
La ringraziamo della sua recensione - un cordiale saluto

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentile, l hotel è accogliente e pulito. A poca distanza dal centro.. Santa Maria degli angeli e da Assisi. Ci siamo trovati benissimo 👍
Stayed 3 nights in Aug 2023
Response from Laura on Aug 16, 2023
Grazie mille Sig.ra Alessandra, è stato un piacere conoscervi e vi aspettiamo di nuovo ad Assisi. L'Umbria vi aspetta. :-)A presto

6/10 Okay

salvatore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
condizionatore che non ha funzionato, manopola acqua lavandino non esisteva, manopola doccia che girava a vuoto e mi sono lavato con acqua fredda. ed il bello che alla recepition non sapevano nulla e mi hanno pure fatto pagare la tassa di soggiorno
Stayed 1 night in Aug 2023
Response from Francesco on Aug 13, 2023
Gent.mo Sig Salvatore siamo dispiaciuti per quanto occorso durante il suo soggiorno ma sarebbe stato sufficiente informarci tempestivamente anzichè aspettare di scrivere una cattiva recensione e avremmo provveduto a cambiarle la sistemazione. Non abbiamo alcun interesse a far trovare a disagio i nostri clienti pertanto le assicuro che non eravamo a conoscenza dei problemi della camera. In quanto alle tasse di soggiorno le ricordo che è una tassa dovuta al comune e non all'hotel. Speriamo di poterla accogliere nuovamente e di poterle far avere un soggiorno piacevole.

10/10 Excellent

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo qualità prezzo
Stayed 1 night in Aug 2023
Response from Francesco on Aug 13, 2023
Many thanks Mr Ioan for your feedback - Best Regards

6/10 Okay

Luca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

angelo Maria

Stayed 3 nights in Apr 2023

8/10 Good

Enrico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo, buona la posizione per la visita di Assisi e dintorni.

10/10 Excellent

Claudio

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
La struttura si trova in una posizione strategica, vicino alla Basilica di S. Maria degli Angeli, dalla quale è facile raggiungere la parte alta di Assisi in pochi minuti, il personale è stato gentilissimo, ottima la colazione. Lo consiglio

10/10 Excellent

federico

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto ok
Ottimo hotel, personale gentile classica accoglienza Umbra. Da riprendere in considerazione per un viaggio futuro
Stayed 1 night in Nov 2021

8/10 Good

Davide

Traveled with family
Liked: Cleanliness, staff & service, amenities
La struttura si trova vicinissima ad Assisi se vogliamo fare i pignoli qualche dettaglio potrebbe essere migliorato soprattutto nelle camere ( vecchi stop lasciati in vista sui muri , faretto staccato e penzolante) ma nel complesso un buon albergo con personale sempre disponibile e cortese
Stayed 7 nights in Aug 2021

8/10 Good

stefano, montesilvano

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel pulito, personale gentile e disponibile. Colazione completa. Molto attenti al periodo covid.
Stayed 1 night in Aug 2020
Response from Elisabetta on Aug 31, 2020
Grazie per le belle parole, è stato un piacere conoscervi, a presto. Lo staff dell'Hotel Le Grazie

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima l’accoglienza e anche le stanze molto bene!!!
Stayed 1 night in Aug 2020
Response from Sara on Aug 20, 2020
Grazie per l'ottima recensione. Speriamo di riceverla di nuovo presto come nostro gradito ospite. Cordialmente salutiamo Lo Staff di Hotel Le Grazie

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Anna Maria on Jan 29, 2020
grazie

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Non sono soddisfatto in quanto mi hanno mandato in una camera doppia, non matrimoniale
Stayed 1 night in Oct 2019

6/10 Okay

Ottavio

Business traveler
Stayed 1 night in Sep 2019

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un gradevole soggiorno
Personale molto disponibile e cordiale. Camere standard, pulite e confortevoli.
Stayed 1 night in Aug 2019

10/10 Excellent

Otavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Localização próxima a Assis, muito limpo e com atendentes muito simpáticos.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso hotel sulla mattonata tra la Porziuncola e Assisi
Stayed 10 nights in Dec 2018

10/10 Excellent

susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from AnnaMaria on Oct 31, 2018
Dear costumer many thanks for your review Hotel Le Grazie

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Hotel Le Grazie on Dec 11, 2018
Grazie per la sua recensione Speriamo di riaverla presto nostra ospite Cordiali saluti Hotel Le Grazie

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buono
hotel pulito senza fronzoli. personale attento e gentile
Response from Elisabetta on Apr 21, 2018
Grazie.

4/10 Poor

jac, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Un hôtel à rafraîchir...
Un expérience dans un voyage de 1 mois...douche très petite, très bruyant et le lit inconfortable. Avec expédia les chambres sont toujours près des ascenseurs ou des entrées
Stayed 1 night in Nov 2017

10/10 Excellent

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenità nella terra dei Santi
Soggiorno piacevole a S. Maria degli Angeli LE GRAZIE, e graziosa ogni cosa fatto in Hotel , cortesia e garbo in una struttura nuova e comodissima per viaggiare sereni -
Stayed 1 night in Nov 2017

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccellente in tutto
Stayed 2 nights in Oct 2017

8/10 Good

Fumi, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little but comfortable hotel
Nice place to stay. The person at the front desk speaks English well and very kind. The hotel is located about seven minutes' walk from the station.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Não gostei
O quarto a priori é bom, tem impacto positivo na entrada, o banheiro tem um bom tamanho, mas a acústica é péssima. No quarto da para ouvir tudo o que as pessoas fazem nos quartos dos lados: chuveiro, torneira, falas das pessoas, etc. Tive que ligar a tv (ruído branco) para conseguir dormir todas as noites. Como é um hotel que recebe excursões/grupos o café da manhã vira um campo de guerras. Em cinco segundo as coisas sobre a mesa acabam e eles demoram para repor (quando há reposição). Em um domingo descemos para tomar café e a maioria das mesas estava reservada. Constrangedor. As cadeiras da sala de café da manhã são sujas. A wi-fi é muito ruim. Tivemos problemas com o ar condicionado 2 vezes. A impressão que tive foi que ele estava programado para desligar. Única coisa boa do hotel é que fica relativamente próximo a estação de trem. Se voltar para Assis eu definitivamente não ficarei nesse hotel.
Stayed 3 nights in Aug 2017

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort