Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
50% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Scotland

Hotel has deteriorated

Posted Jan 11, 2012 on Hotels.com
Having used this hotel several times in the past, we were shocked by the all round deterioration in the standard of the hotel. Poor service, poor cleanliness,dreadful breakfast. Not a good experience.
4 out of 5
Recommended
for Other
by A verified traveler

Great Location, Great Views, Great Hotel

Posted Oct 29, 2010
This was my second time staying here in the past five years, and I will continue to stay here whenever I visit Assisi. The location is right next to the Basilica of St. Francis, and the views from the Hotel over Umbria are beautiful. The room was very comfortable, and the staff was friendly and helpful.
1 out of 5
by A verified traveler from Chicago

USE ONLY IN EMERGENCY

Posted Oct 23, 2010 on Hotels.com
Above expresses a professional opinion as a former leading travel industry executive. If you enjoy living next to a sewer (work will continue until approx Jamuary 2011), and indifferent to completely uncaring management, and enjoy rooms with no furnishings, a chair as the only room furnishing - and that doesn't match the desk, and if you seek a return to the 1970s, this hotel is for you. No notices of any kind in the room. Figure how to use the 16inch flat tv on your own, only to learn that it has NO English speaking stations, such as SKY, BBC, CNN, FOX. If you have absolutely no choice except to stay there, insist on a room overlooking the valley below, which has gorgeous views and quiet. Rooms overlooking the main entry into the piazza of St. Francis Basicilica are very noisy and directly above the sewer construction, which is literally 5 feet from the front door, and characterized by the flowing raw sewage. The hotel lives off groups and knows it. The fairly new owners of this and other Italian hotels have concluded that it is not cecessary to look after the guests, only their own profit. Use with care if at all. Assisi is beautiful, spiritual and much worth a visit, but not the Hotel Subasio.
2 out of 5
by A verified traveler from Kansas City

A disappointment

Posted Mar 20, 2010
This hotel was our only disappointment in all of our stay in Italy. The staff at the front desk at checkin were not very welcoming although staff later in the day were better. The hotel itself is pleasant with its historic decor but our room was a disappointment. The carpet was spotted and not vacuumed; the bathroom also was not as clean as we would have liked. A high spot, though, was the breakfast. The staff there was attentive and the food good.
5 out of 5
Recommended
by A verified traveler from Chattanooga

Excellent Value

Posted Oct 22, 2009 on Hotels.com
Next to the St. Francis complex inside the walled city. Great walking city for the physically fit. It is a hilly city but wonderful. Hotel has an excellent staff with English language skills. Must take a taxi from train station. Get a quote first it should be no more than 15 Euro's. Breakfast was very good and consistent with 4 star hotels throughout Europe. We were here in October and away from the busy July and August period. Glad we stayed here.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 5, 2009 on Hotels.com