Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Guelph, Ontario

Pets

Posted Jul 27, 2014
When my wife and I arrived the staff was great, they had us checked in, in no time. The first night was good and restful and the breakfast the next morning has to be one of the best I have ever had in a hotel. The only problem we had was the second night, someone with a dog decided to walk it up and down the hall, in the wee hours of the morning letting it bark, which not only disturbed us, but quite a few others too. We talked with the staff and issue was taken care of right away. We will stay there again whenever we are in the Peterborough area. Good job everyone.
4 out of 5
Recommended
for Everyone
by Judy from Smiths Falls On.

Comfortable hotel with enough rooms available

Posted Jun 16, 2014
Pros: Pool for the children Breakfast included - nice selection
Location: We came to view the dragon boat races which were taking place in the town and to celebrate a birthday so this location worked well.
I night stay for family members - 3 rooms. Able to put us close to each other even tho reservations had been made at different times. One large room was a plus to accommodate a playpen for a young child.
Comment from Hotel Management
Jun 19, 2014 by Anne, Hotel Management
Thank you for taking the time to write in about your experience staying with us recently. We understand how important requests can be when it comes to getting rooms close together and crib/ cot requests. These sorts of details can really make a huge difference to the guest experience and whenever possible we take the time to ensure we meet those requests. It’s all part of the service we provide as a hospitality business and we take pride in doing it well. I’m glad your family had a good visit and I hope we see you again in the near future!
5 out of 5
Recommended
for Everyone
by Musician from Barrie, On

Would stay again, excellent!

Posted Jun 8, 2014
Stayed for 3 nights & definitely would again. Renovated rooms, great bedding, choice of pillows, and clean. Breakfast offered both hot and cold items & was sufficient. Only thing missing for me was no fitness room.
Comment from Hotel Management
Jun 10, 2014 by Anne, Hotel Management
Thank you for taking the time to review our hotel. These comments and reviews give us an opportunity to look closely at how we are doing in terms of Customer happiness. I appreciate hearing how much you enjoyed your stay and will pass on your comments to all of our Hotel Staff. I’m glad you enjoyed our newly renovated rooms, we are very proud of them!
5 out of 5
Recommended
for Everyone
by ann from stirling ont. canada

had a good stay

Posted May 13, 2014
Pros: i t was convenient to have the restaraunt in the hotel. and the staff at the restaurant were really friendly and nice
Cons: the curtains. the tv channelswe couldnt pull the curtains closed so we felt like everyone could see in
Location: it was easy to get to all the stores
the hotel staff helped us in with our luggage and they were very courteous to us.it was nice to have the coffee pot micro wave and fridge in the room.everything was very convenient to the stores and malls.
Comment from Hotel Management
May 21, 2014 by Anne, Hotel Management
Thank you very much for taking the time to let people know what a great experience you had while staying with us! Our Guest Service team takes great pride in the experience they give guests. It’s a very important aspect of the Hotel Business and we are pleased to hear we are exceeding expectations. We are very excited to have all 103 rooms fully renovated with new carpet, furniture and bedding. I hope we see you again soon!
4 out of 5
Recommended
for Everyone
by Debbie from Montreal

Great stay

Posted Apr 21, 2014
Pros: Nice breakfast offered and I like the pool
Cons: It was all good - maybe find out what that noise is.
Location: We spend time with family - went to the zoo. Had a family brunch at an excellent place called "Marks Finer Diner"
I was very pleased with the staff. When I first arrived I realized that my room had neither a desk or table. I called front desk - and they immediately took care of it. The only downfall - was that there was a noise - still not sure what it was - perhaps a pipe or something - that would make a very strange noise. I did not report it to front desk. I was in room 218. I am sure that I heard the noise at least 8 to 10 times. The first time - did scare me - but my sister seemed to think that it was the pipes too.
Comment from Hotel Management
Apr 22, 2014 by Anne, Hotel Management
Thank you for your review! I’m glad to hear you enjoyed your stay. We take great pride in our Guest Service Team and they understand the importance of making guests feel at home. I will look into the noise you described with our maintenance team. Thanks again and we hope to see you really soon!
4 out of 5
Recommended
for Everyone
by rusty from canada

Halfway between London and Ottawa.

Posted Apr 19, 2014
The room was clean, the front office staff were helpful, the breakfast was excellent and the staff was Wanted to ensure that we had everything we needed.
Comment from Hotel Management
Apr 30, 2014 by Anne, Hotel Management
Thank you for your comments regarding your recent stay with us. I am glad to hear we provided the kind of service to you that we aim for! Our guest service team works hard to make sure every guest feels at home.
5 out of 5
Recommended
by Kelly

Posted Apr 9, 2014 on Hotels.com
Comment from Hotel Management
Jul 5, 2014 by Anne, Hotel Management
Thank you for submitting a review for us! I hope we see you again soon! All 103 rooms at the Comfort Hotel and Suites as well as the lobby have been newly renovated! We offer a hot breakfast with every stay. We have a pool and hot tub and a Kelsey's bar and grill as well! Come check us out. Choose Comfort.
4 out of 5
Recommended
for Everyone
by Linda from Ontario

Good Place

Posted Feb 26, 2014
Pros: Clean, good area, lots of restaurants close by.
Nice hotel, great area, lots of restaurants around. The pool is small but clean. The hot tub was really hot 108 when we where there. The rooms are spacious and clean. The staff is super friendly.
2 out of 5
by Linda from Newmarket ON.

looking somewhat rundown

Posted Feb 9, 2014
Pros: The little interaction we had with the staff was pleasant enough, and they were good enough to give us the early check in we requested.
Cons: cleanliness in the breakfast area, new bedspreads, nice armchair or two and lets get some pictures on those walls where the nails are visible.
Location: Lansdowne St; close to quite a bit of shopping. Kelsys attached...handy
We have stayed at this hotel a few times in the past, and were disappointed to see the condition this time. For some reason all the pictures had been removed from, the wall (in my sons room also) The fridge was out of its cubicle in the wooden dresser andsitting forlornly on the carpet. The beds were haphazardly made, not neat and straight. The heat was blasting and we had quite a time getting it turned down. Although we had a room with two queen size beds there was one lonely desk chair. Where are the good old arm chairs we used to see? It would be nice to have two spots for people to sit. and not have to sit on the (not too clean) bedspreads. The continental breakfast was fine with a good variety of choices but no attendants around to clean up the spills of food on the floor or wipe the tables off as people came and went. All in all quite disappointing for the price.
4 out of 5
Recommended
for Everyone
by Reggie from Toronto

Posted Jan 26, 2014
Cons: Need more variety for breakfast.
Comment from Hotel Management
Mar 25, 2014 by Anne, Hotel Management
Thank you for submittting a review for the Comfort Hotel & Suites in Peterborough Ontario