While the room was spacious and did resemble the booking photos, it was in need of deep cleaning. Sliding glass doors were full of fingerprints, the floors hadn't been swept or mopped, many stains on the furniture and chair coverings, someone's makeup was on our comforter so it hadn't been changed. We literally cleaned countertops throughout before we could use them, sticky and dirty. There were dirty wine glasses and debris on the balcony and the suite upon entry smelled like wet dog. At check in, the staff didn't know anything about the area, where to eat, things to do, etc. We didn't know there were restaurants in the other building until we went for a walk, went inside and found them.
Despite the obvious need for housekeeping and lack of knowledge in your staff, we did enjoy the fireplace, the view and location.