Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lewiston, MI

Nice older hotel

Posted Oct 10, 2014
Pros: The room size
Cons: It would be nice if the room had a coffee pot and cups. Also a bit strange that there were no glasses in the room at all to take medications.
Location: I think the pool across the street was part of the hotel. Downtown for the restaurants and shopping is short drive or could walk if nice weather.
We had a very nice spacious room which was not located in the main hotel. The bed was so comfortable I didn't want to get up. There was gas fireplace with a flat screen TV above it. The bathroom area was also quite large with a dresser for storage if you needed it. There was also seating outside on the shared balcony but it was too cold for us to use.
3 out of 5
by A verified traveler from Kalamazoo Mi

Fair

Posted Sep 13, 2014
Cons: Coffee Makers in the room, more heat that reaches the bathroom area, get rid of the musty smell and add a little more to the breakfast.
Rooms are quite cute with a little fireplace but is older and smelled musty. It has one baseboard heater that barely kept the room warm but didn't reach to the bathroom. BRRR. Free breakfast was very minimal. Toast, muffin and some fruit. No coffee makers in the room and dining hall is not too close. I probably wouldn't stay there again.
2 out of 5
by A verified traveler from Michigan

Very nice setting. Green lawn to look out on.

Posted Sep 13, 2014
Cons: Bathroom had only one sink. No hooks to hang your robe etc in the toilet area. No towel bars in the sink, one towel bar in the toilet area
Location: The location is a very pretty walk to downtown Harbor Springs in about 15 minutes. The Inn is nestled in a neighborhood with beautiful homes.
The setting of the Colonial Inn is very pretty and tranquil. Only a 1/2 block from the Little Traverse Bay. The continental breakfast (included with room) was very skimpy, had 3 different types of cereal. There was 2 types of Melons to choose from. Breads that you could toast. Coffee and one juice choice. Eating area for breakfast was very nice. We had a room on the second floor that had 2 queen beds. Beds were new and very comfortable. 2 lounging chairs and a small round table with 2 chairs. Room had a gas fireplace. Balcony with chairs to sit on. The balcony is not private as it is one contiguous length of the second floor rooms. No coffee pot in room. Had to request one from front desk. WiFi was good. It was down for about 5 hours one morning. We stayed in the off season (Sept 8 through the 12). It was not worth the price we paid per night.
3 out of 5
by A verified traveler

Event less and UN informed

Posted Sep 9, 2014
Arrived close to 10:30 with no direction to pool or hot tub. No info on area!
4 out of 5
Recommended
for Everyone
by A verified traveler from MI

Beautiful setting; great location!

Posted Sep 6, 2014
Purchased last minute arrangement for room. A bit pricey. Expedia advertised jacuzzi room. That did not happen. :( Overall tho, beautiful, brief stay. Just was a bit difficult on the budget. Great breakfast waffles!! Yum. :)
5 out of 5
Recommended
for Families
by A verified traveler from Battle Creek, MI

Excellent location, in the heart of Harbor Springs

Posted Sep 1, 2014
Pros: The location... best spot in the Wequotonsing neighborhood of Harbor Springs. Surrounded by million dollar homes, and huge views of Lake Michigan.
Cons: The beds and linens are not of the quality found in todays 5 star hotels. But they are good enough for the time we spend here.
Location: Downtown Harbor Springs, shopping, boating, beaches, tennis courts, Lake Michigan. There is even a skate park nearby.
The Colonial Inn is a throwback to the bygone era of the family resort. The hotel would best be described as charming. Don't expect the services of the big chain hotels at this resort, but that is exactly why we like it. I spend 20 nights per year at 5 star hotels, so it is nice to get back to the simple pleasures of a quiet (and large) room with a nice view. Each room has its own balcony with views across the resort property. On this stay we stayed in a room with a peak of Lake Michigan from its balcony. This is a great hotel for families. The kids are safe anywhere on this property, and typically within view. The pool is situated on a beautiful yard, not in a concrete jungle like so many big resorts. You feel like you are at someone's home. You can walk to Lake Michigan (Little Traverse Bay) in 2 minutes, or you can head to downtown Harbor Springs with a 10-15 minute walk, or a quick 5 minute bike ride. We always bring our bikes, and the car stays parked the whole time we are in Harbor Springs. The rooms have all been updated over the last couple of years. Don't expect fancy marble baths, but expect a nice spacious room. The rooms are all of nice size and some even have an extra bedroom, which is great for families. Every room we have stayed in has a fireplace and hardwood floors. They also have a mini fridge. They have a nice breakfast (typical waffle maker, cereal stuff) in the old dining room of the resort.
3 out of 5
by A verified traveler from grand rapids, michigan

Old hotel, needs remodel

Posted Sep 1, 2014
Room with two double beds had only one chair, no table or desk and window air conditioner did not work. Common areas in desperate need of remodeling. Vanity in bathroom too small, and blow dryer placed too far away from mirror. Only street parking available.
3 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

An older, but grand, hotel that needs some TLC.

Posted Aug 10, 2014
Pros: Charm and elegance of a time period...i.e., resort travel, where rich guests stayed the entire summer...gone by.
Cons: Insulation between guest rooms; we heard EVERYTHING our neighbors were doing!
Location: Near Harbor Springs...lots of shopping, dining, etc.
If you want to experience the former days of "resort travel," this is the place for you. If you want to experience a modern hotel with all the amenities, this is NOT the place for you. While this is a "grand hotel," time and use have indeed taken their toll. Lots of things look neglected and/or in need of some TLC. We also weren't thrilled with the very thin walls in our guest room. We pretty much heard everything our neighbors were doing, including what they were watching on TV. Breakfast is so-so; nothing spectacular in the selection, although eating in what was once a grand dining room or outside on the sweeping veranda is pretty cool. (Another warning: Don't read the book by the hotel's current owner--"The Hotelman, Behind the Elegance"--which is predominantly displayed and isn't a bad book overall, because it will just depress you about the commercially produced blueberry muffins for breakfast!)
3 out of 5
Recommended
for Everyone
by A verified traveler

It is an Inn not a hotel

Posted Aug 4, 2014
The owner kept pushing the book he was selling, their ice machine was a joke, they don't have "do not disturb" signs and the windows, doors, and locks were older so they were hard to use. Good- It had a charming feeling, very close to downtown, and waffle maker for breakfast.
5 out of 5
Recommended
for Families
by Jim from Burlington On

Posted Jul 23, 2014 on Hotels.com
The hotel was just perfect, will go back again, yes for sure. The only item that would have made the hotel perfect would have been a coffee maker and kettle in the room because after breakfast there is nowhere near for a tea of a coffee. It is perfect for families.