In-room safe, cribs/infant beds, rollaway beds, free WiFi

Reviews of @ Michigan Inn & Lodge

2 out of 5
@ Michigan Inn & Lodge
1420 S. US-131 (Spring St.), Petoskey, MI

Reviews

7.6

Good

Rating 10 - Excellent. 356 out of 1000 reviews" "
Rating 8 - Good. 296 out of 1000 reviews" "
Rating 6 - Okay. 152 out of 1000 reviews" "
Rating 4 - Poor. 116 out of 1000 reviews" "
Rating 2 - Terrible. 80 out of 1000 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close to attractions. The staff was helpful and friendly. It has one of the best bkfts for their customers I've ever seen. Will be going back!
Stayed 1 night in Apr 2024

4/10 Poor

Mark

Liked: Staff & service
Kept awake from 2:30 to 5 a.m. by very loud drunks & their barking dog
Stayed 1 night in Apr 2024

4/10 Poor

Patrick

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room 127 had a window that wouldn't latch with broken glass. The fridge had standing water and smelled awful. They moved us to room 115 and it wasn't cleaned. I have photographs and canceled our stay. I'm waiting on the owner to give me a refund.
Stayed 1 night in Mar 2024

10/10 Excellent

PAM

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the lodge large affordable clean rooms. Would definitely come back . Centrally located
Stayed 1 night in Mar 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very clean
Stayed 1 night in Mar 2024

6/10 Okay

Pamela

Traveled with family
Liked: Staff & service, amenities
Room wasn’t very clean. Older building.
Stayed 1 night in Mar 2024

6/10 Okay

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv. The cabe went out. We had to call the office. They did fix it. I hate the height of the tub and the shower head. I am physically challenged and somethings are hard to do.
Stayed 1 night in Mar 2024

10/10 Excellent

Bronson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the Odawa Casino and resort.
Stayed 2 nights in Mar 2024

8/10 Good

Angelique

Stayed 2 nights in Feb 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the casino and affordable
Stayed 1 night in Feb 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Food area open 6a to 6 p. 6 crock pots with soups, chili, chowders during day, also scrambled eggs and sausage for breakfast. Ice cream freezer, chips, various other snacks, all included in the room rate. Employees very courteous.
Stayed 4 nights in Feb 2024

4/10 Poor

Angela

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was dog hair on the sheets. No coffee pot in room. The door to the safe kept swinging open, wouldn’t stay closed which shouldn’t be a big deal except it is at eye level and the door swung into the main walk way so you had to keep shutting it to walk by, then it would just swing open in your face again. The walls are thin, the window curtains wouldn’t stay all the way closed so people walking by could actually see in if they tried. This should be a $40 hotel but we paid $160. NOT WORTH IT!
Stayed 1 night in Feb 2024

4/10 Poor

Shannon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures posted on the website look nothing like the actual rooms. The towels felt like sand paper, room smelled musty, and the tub filled up with water when trying to take a shower and took an hour to drain.
Stayed 2 nights in Feb 2024

10/10 Excellent

James, Rogers City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For price and the location, the hotel is an awesome value and place to stay.
Stayed 1 night in Feb 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
No hot water. The pictures on the site are definitely not the rooms. Very dirty. Bathroom was filthy shower had dirt stains. Bed had a big dip in the middle. It was schitz creek on a bad day. I wish i could get my money back. Actually went to store to buy a pair of slides just so i could use the shower. Very disappointed.
Stayed 1 night in Feb 2024

2/10 Terrible

Enrique

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to leave due to the menthols smell in my room.
Stayed 2 nights in Feb 2024
Response from At Michigan Inn & Lodge on Feb 13, 2024
Thank you Enrique for the review. We are sorry that your room was not acceptable for your stay. The room was put into maintenence and we found the problem causing the smell was the PTAC unit in the room. We changed the unit and the odor was eliminated.

8/10 Good

Anastasia

Traveled with group
Liked: Staff & service, property conditions & facilities
Not the newest/shiniest, but clean enough! The “breakfast” was amazing and was out until 6pm so you could stop at the lobby for lunch as well Plus Petoskey is such a beautiful area!
Stayed 1 night in Feb 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Anastasia for taking time to give us a review. We appreciate your business and hope to see you again soon.

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floor of hotel was very dirty when we got there. Bathrooms are never outdated. One of our beds remotes didn’t work. Lamp wouldn’t turn on. Stains on the comforters.
Stayed 2 nights in Feb 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Our sincerest apologies Kelly. That particular room was placed out of order to get it up to proper hotel standards prior to a guests arrival. We are extremely sorry that you were assigned this room as it was scheduled for maintenance to address the issus you encountered upon your arrival. We hope you will let us redeem ourselves on your next visit.

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed to ski nearby. It was perfect for our weekend adventure.
Stayed 2 nights in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Paul. We really appreciate the great review and we hope to see you again soon.

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
We have been many times to this hotel. All as expected for an economy type accommodations. Just want to let them know when very cold with rain, melting snow, they need to brush water out of the little puddle areas. They can freeze overnight and someone could get hurt walking over an unexpected ice patch. Same for the slushy snow that surrounded many of the cars. It wasn't until day 3 and 4that some of the grounds got cleared.
Stayed 3 nights in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you for the review Allan. The storm we had made a terrible mess of everything. We thank you for your patronage and hope to see you again in 2024.

6/10 Okay

Sharon

Room smelled smokey hairdryer not working.
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Feb 13, 2024
Thank you Sharon for the review. We appreciate your feedback. The smell in your room was caused by a faulty PTAC unit. The unit has been replaced and the smoke odor is gone as well. Thank you for bringing this to our attention. We hope you will come back and see us again.

8/10 Good

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Josiah for taking the time to rate your stay with us. We appreciate the feedback and are constantly striving to improve our facilty for our guests. We hope to see you again in 2024.

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good price. Love the dining area with free breakfast and snacks.
Stayed 2 nights in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Sean. We are glad you enjoyed our cafe and your stay. We hope you will call on us again in 2024.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great spur of the moment trip. Excellent location. Extremely clean. Comfortable beds. The only glitch was that the waffle machine was broken, but these things happen. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Michelle for the amazing review. We are so glad that you enjoyed our beds and were satisfied with your stay. Please come back and see us in 2024.

2/10 Terrible

Greg

Stayed 2 nights in Jan 2024
Response from At Michigan Inn & Lodge on Feb 13, 2024
We apologize that your stay was not to your liking. We hope that we can redeem ourselves and hope that you will visit us again in 2024.

8/10 Good

Rhonda

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Rhonda for taking the time to rate your stay with us. We are working hard to raise our level of service and facilities for our valued guests. Please come visit us again in 2024.

2/10 Terrible

Charity

Traveled with family
Found blood on our comforters after we had slept in these beds that most definitely wasn’t our own. Ended up making 11 trips to the front office due to our key not working the last night. Manager stated he would refund the stay snd has not done so. Cafe they state they have left alot to be desired and has diminished over the years. It was amazing 5 years ago and included pizzas, burritos and tons of options now is 3 types of soup that were put away at 6:30 when we went to eat dinner after skiing. This property used to be amazing and now is lacking living to the description they give all the way down to no coffee pot in the rooms. Sad really! Been staying here while skiing for 15 years 3 times a year but never again!
Stayed 2 nights in Jan 2024
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you Charity for the review. We have much work that needs to be done so that an incident such as this never happens again to our valued guests. As sad as we are to loose you as a customer, we thank you for the patronage you gave us over the years. The cost of your stay was refunded on 1/13 as promised, but it may take up to 7 days to process the refund back onto your card. Our cafe is currently operating under winter hours of 6AM to 6PM, we are sorry you were not able to make it in after a day on the slopes. Best wishes to you and your family in 2024.

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable stay.
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you for the kind words Lori. We are working hard to improve and we will continue to get better. We thank you for your stay and we look forward to seeing you again.

8/10 Good

Jenna

Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Jenna for taking the time to rate your stay with us. We hope you will come back soon.

8/10 Good

susan

Liked: Staff & service, amenities
Our stay at the hotel was fine, the property is just getting a little run down and some extra attention could be given to cleaning.
Stayed 1 night in Jan 2024

10/10 Excellent

Maureen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you Maureen for the oustanding review. We thank you for your patronage and we look forward to see you on you next visit to the area.

8/10 Good

Tom

Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you Tom for the kind review. We are always striving to be better and improve our guest's experience. Thank you for staying with us.

8/10 Good

James, Sault Ste. Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good price, easy parking, would stay here again..
Stayed 2 nights in Dec 2023

10/10 Excellent

DEEDEE, Pleasant Lake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We noted they had the American flag, Michigan flag and Canadian flags properly displayed. This may not mean much to some people but it did to us.
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you for the kind words Dee Dee. We absoluely love our country and the incredible individuals serving in our armed forces. Thank you for staying with us, we hope you will come back soon.

10/10 Excellent

KEITH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hot breakfast in the morning. Kids loved the free popcorn and massaging beds.
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Jan 15, 2024
Thank you Keith for the kind words. We are thrilled that you and your family enjoyed your time with us. We thank you for booking with us, we look forward to seeing you again.

10/10 Excellent

Matt

Stayed 1 night in Jan 2024
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you Matt for the awesome rating. We certainly appreciate it and hope you will choose to stay with us again.

10/10 Excellent

laura

Stayed 2 nights in Dec 2023
Response from At Michigan Inn & Lodge on Feb 6, 2024
Thank you so much Laura. We are super grateful for the awesome rating you gave your last stay with us. Come back and see us again in 2024.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Jan 4, 2024
Thank you for the amazing rating. We hope that you will visit us again in 2024.

8/10 Good

sue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Jan 4, 2024
Thank you Sue for taking the time to rate us. We appreciate the rating you gave us and we look forward to seeing you again in 2024.

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice area
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Dec 26, 2023
Thank you Robert. We appreciate you taking the time to rate your stay with us. We are working hard to ensure your next stay with us is a pleasant one that meets your expectations. We hope to see you in 2024.

8/10 Good

Jelecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Time
Good experience. Nice room. Comfortable bed. Just what we need for our quick getaway.
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Dec 26, 2023
Thank you for the kind words Jelecia. We hope to see you again in 2024.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Dec 26, 2023
Thank you for the review, we appreciate your patronage.

8/10 Good

Jelecia

Liked: Cleanliness, staff & service, room comfort
More!
Great trip. We decided to add another night!
Stayed 2 nights in Dec 2023
Response from At Michigan Inn & Lodge on Dec 20, 2023
We are so glad you did Jelecia. We hope to see you again in 2024.

8/10 Good

BELINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice. Just needed a little work in some areas I would stay there again.
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Dec 18, 2023
Thank you Belinda. We are constantly striving to improve our facility and staff. There are going to be major renovations performed in the Spring 2024.

4/10 Poor

James

It was good for work. Stay away from highway if you can
Stayed 1 night in Dec 2023
Response from Andy on Dec 7, 2023
We strive to give each guest a good safe and comfortable stay. I would love to have a conversation with you about any unpleasantness you experienced so we can ensure a higher quality stay with us in the future.

8/10 Good

Tiffany and Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly
Stayed 1 night in Dec 2023
Response from At Michigan Inn & Lodge on Dec 18, 2023
Thank you for staying with us Tiffany and Derek. We hope to see you again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not get into room, had the key made twice standing outside in 20 degree weather had to go to a different hotel
Stayed 2 nights in Nov 2023
Response from At Michigan Inn & Lodge on Dec 18, 2023
We apologize for the problems with your key card and being unable to access your room. We have reprogrammed all rooms to ensure this unfortunate incident never happens to our valued guests again.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from At Michigan Inn & Lodge on Dec 18, 2023
Thank you Kathleen. We hope to see you in 2024.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds are the supposed to be the big feature here as they are head and foot adjustable and have massage in them. A win win to hear your partners snore melt away! The room had very nice new flooring, cable TV on new flat screens, a mini fridge and a microwave. The shower had great water pressure. My only issue is a tiny one, and it's that I don't care to have the soap dispensers in the rooms because I can't see what type of product I'm about to put on my skin.
Stayed 1 night in Nov 2023
Response from At Michigan Inn & Lodge on Dec 18, 2023
We are very glad to hear you enjoyed your stay with us David. We look forward to seeing you again.

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are great, massages and expandable! Nice and quiet except for people starting their loud vehicles during the night, it was cold out so not sure if they were warming their Deisel truck up or having a smoke at 4 in the morning.
Stayed 1 night in Nov 2023
Response from At Michigan Inn & Lodge on Dec 18, 2023
Thank you Debra for the kind words, we are so glad you enjoyed the beds. We look forward to your next visit with us.