Ratings based on 143 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
by Gulab from New York
Great for a visit to Petra
Posted Jan 11, 2013
Pros: Location and food
The hotel was very well located as mentioned in all reviews. The room AC was not working. The receptionist responded immediately and the mechanic came to check but just fiddled with the knobs and left. The AC did not work and it was hot in the room. But we were too tired to have anyone come in late in the night to try and repair it. Also needed to make an early start. Other than that the food was excellent and the service very good. The hotel also offers showering facility after you visit Petra if you have already checked out in the morning. All in all would recommend staying here.
by Peter from Ness Ziona, Israel
Great hotel next to the entrance to Petra
Posted Jan 8, 2013
Pros: After a hot day of hiking, it was great to be able to relax and refresh in the hotel pool.
Location: An excellent location just a few minutes walk from the entrance to the Petra site and steps away from the restaurants on the main street.
Very nice room and bathroom. Very good service from everyone we encountered. Very good breakfast with many, many choices and our coffee cups were never empty. We tried the rooftop barbeque one night and the food, the atmosphere and the service were great. If I return to Petra I wouldn't even think of going anywhere else.
by A verified traveler from USA
Posted Jan 28, 2013
Beautiful hotel with great staff! My wife and I stayed here over valentines weekend and were very pleased. The location is just about the best you can get in Petra, right outside the main gate to the park. The only two drawbacks are no free WIFI and no heated pool. Other than that this place really couldn't be improved on much.
by CoupleAustralia from Australia
Great access to Petra
Posted Jan 23, 2013
Pros: The staff
Cons: The "free" minibar
The communication with the hotel even before arriving was very helpful. Rania arranged our transfers from Amman airport to Petra Every driver was exceptionally courteous and had good driving skills. We felt very safe at all times . Buffet breakfast was good The only thing I would say against the mivenpick is their offer of a free minibar with 5 soft drinks and 1 pack of chips. I think this is almost insulting. Let people pay and keep minibar well stocked rather than offer next to nothing and tell you it is free. Apart from that a very good experience Location is superb right next to enrtrance to Petra . I would recommend staying here
by The Koop from Alaska, USA
In Petra with a Family for 3 Days
Posted Jan 8, 2013
Pros: Ornate bar - location, location, location
Cons: Rooms not as "prepaid guaranteed", cold pool, crowded during mid-day, charged for internet in rooms!
Location: The closest to the historical site - excellent!
Although our prepaid "Guaranteed Rooms" were not available at check in, the front desk staff (with more than a bit of insistence on my part) agreed to upgrade one of our two rooms to a Jr. Suite. This still meant that our children were on a completely different floor (they couldn't put us together anyway). The rooms were only adequate, the bathrooms large. After shelling out $250+ per room, we felt a bit put out by the extra charge for the internet - it's even free at coffee shops around the world after you spend $5.00 on a cup of coffee! The hotel's location was excellent - the closest to the Petra Site in Wadi Musa. We took every meal there for three straight days. The food was palatable, if not spectacular. The outdoor roof top seating/restaurant was "closed" for no apparent reason - and this was during the high season of holy week! The bar was a spectacular example of genius craftsmanship - extremely ornate "Syrian Style" gold frieze work. Definitely worth a stop! Game room was good for short diversion for the kids. The restaurant was extremely overcrowded at mid-day as every tour group/tour bus stopped in for lunch. The small swimming pool was ice cold (19 degrees Celcius!) - way too cold to enjoy a dip for more than a second. Overall, this was an "O.K." hotel. Nothing to write home about, but not bad either. We would go back, but staying in Acaba and making an early day trip visit to Petra (before the tour busses arrive) is a better choice.
by S Elizabeth from DC
Not a five-star hotel
Posted Jan 25, 2013
Pros: Location right next to Petra is ideal.
Cons: Decor is dated and the food was just ok considering.
Location: Great location
Surprised this is considered a five star hotel. I would give it 3.5 stars max. Poor value in my opinion.
by Alan from Washington, DC
Wonderful hotel and restaurant
Posted Jan 12, 2013
Pros: Lebanese Restaurant
Location: Perfect for visit to Petra
Perfect location for a visit to Petra, with a wonderful Lebanese Restaurant (best in Jordan) to celebrate at the end of the day.
by Tim Z
Posted Jan 6, 2013 on Hotels.com
Hotel was very nice. The gun shots we heard outside were another story but it could have just been someone doing target practice.
One of the best hotels in Petra
Posted Jan 4, 2013 on Hotels.com
By international standards, the hotel is still very good. Location was literally footsteps from the entrance into Petra. The main disappointing thing was that there wasn't much local food on offer... pretty much they offered average international food. Other than that... no real complaints.
by A verified traveler
Average five star
Posted Jan 3, 2013 on Hotels.com
The pool was closed! The buffet is very expensive for what it was. The bars and lounge do have exquisite architecture - worth seeing. The rooms are ok. The service could be much better.