Ratings based on 30 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Canada
Great Stay in the Heart of PetraPosted Aug 17, 2014
Pros: The staff was not only courteous and friendly but really super informative and helpful. Can't say enough about all the lovely people working there.
Cons: Our stay was great so not much more we can say....they even gave us an upgraded room and a welcome dish of fruits.
Location: This hotel is extremely well situated in relation to the archeological site of Petra; in fact it is right next to the main gates
We had a great stay at the Petra Guesthouse. Not only was the staff great but they assisted us in everything from getting to Wadi Rum and to the Dead Sea. Mr. Mohammed, Mr. Suleyman and also Mr. Khalid were great as they left us with a memorable experience and impression of both the hotel and Jordan and its' people. The hotel was clean, breakfast buffet was great and so was the dinner. Just overall great experience. Thank you once again to the great staff for making our stay delightful.
for Everyoneby A verified traveler from New York
Location is ideal if one is visiting the rose cityPosted Jul 14, 2014
Pros: Location. 5 minutes away from the bus terminal, just next to the main entrance to Petra's rose city. I enjoyed the sumptuous buffet breakfast.
Cons: Maybe the hotel could offer an organized tour inside the rose city.
Location: The hotel is right in the center of the tourist area. The visitors' center is right in front. Plenty of restaurants close by.
Room was spacious and adequately equipped (safe, kettle, tv, mini bar, etc.).
for Getaway With Friendsby Pitalicious from New York
Excellent locationPosted Jun 16, 2014 on Hotels.com
Can't beat the location, right next to the visitor center and entrance. The room was spacious and comfy, I was there in June, it's a little cooler at night, so the comfy bed and heavy blanket were much appreciated.
for Familiesby A verified traveler from USA
Great locationPosted Jun 12, 2014 on Hotels.com
The hotel is perfect for visiting Petra. The rooms are decent - we had 3 beds, which crowded the room. The food was poor, do not eat here if you have a choice
Recommendedby A verified traveler
kind of perfect, when you get a good ratePosted Jun 1, 2014 on Hotels.com
perfect location, right at the top of the trail into Petra; excellent, classy hotel
for Personal Eventby A verified traveler
can not be any closer to Petra's entrancePosted May 11, 2014 on Hotels.com
Very nice property, literally next to Petra's gate entrance. I just wish they would tell you internet is really not included as advertised.
Recommendedby Trevor from Surrey
The best if you are visiting petraPosted May 10, 2014 on Hotels.com
The hotel could not be closer to the entrance to Petra, it is clean and the staff courteous and helpful without being overbearing. All facilities were clean and the buffet dinner good quality with plenty of choice
by A verified traveler from Abu Dhabi. UAE
Location, location, location - but that's about alPosted May 4, 2014
Pros: Location. Location. Location
Cons: Environmental Control. There have been numerous postings about rooms to hot in both winter and summer time.
The location right at the entrance to Petra is superb. After a long day's discovering and walking back up the hill from the valley that is Petra, not having to walk further up the hill is a welcome relief. Entering into the room and finding it hotter in the room than outside (when it's 30 C outside) isn't very welcoming. The AC in the room never cooled off and in the evening, when the hotel turned off the AC in the hallway (energy conservation?) the AC in the room also turned off. End up being sweaty all day in Petra and sweaty all night in the room. We asked FOUR times to have AC addressed. No response other than to change out the thermostat. Checked out and related the issue that then resulted in deadpan facial "why are you bothering me with this comment" response from front desk. Read the other reviews and you get similar experiences so it's obviously a known fact that isn't being addressed. Note that this hotel is only "managed" by Crowne Plaza, but owned by "The Social Security Corporation" and as such they do not appear to be interested in remediating the issue.
Recommendedby SuziT from London
Great location helpful staffPosted Apr 26, 2014 on Hotels.com
The best location for being next to the gates of Petra. very helpful staff. Walking distance also to restaurants.
for Everyoneby A verified traveler
Great hotel, literally next to Petra entrance.Posted Apr 26, 2014
Cons: The only thing that would improve this hotel is a pool, that being said this is a great hotel in a brilliant location.
Great hotel, right next to the entrance to Petra, great and friendly staff. If this hotel had a pool it would tick every box. I would definitely go back to this hotel