Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Redding, CA

Older Hotel with no in room Wifi

Posted Jan 8, 2015
Pros: Staff and Breakfast
Cons: Wifi in the rooms and restaurant.
Location: This hotel is 3 minutes walk to Petra. An amazing place you must visit at least once in your life.
Nice staff, clean and comfortable. Wifi only available in the lobby and lobby was cold and not very inviting. Otherwise a great place to stay. Breakfast was included and was a very good buffet.
3 out of 5
for Everyone
by A verified travelerfrom 東京


Posted Jan 5, 2015
Pros: ペトラ遺跡から近い
Cons: 特になし
Location: ペトラ
4 out of 5
for Everyone
by A verified travelerfrom Riyadh, Saudi Arabia

Best option in Wadi Rum

Posted Jan 1, 2015
Pros: Friendly efficient staff
Cons: Breakfast menu
Location: Stone throw distance from the visitor's centre, lovely souveniers and restaurants nearby
Petra palace is very conveniently located close to the visitor's centre in Wadi rum. This can be a real plus if you are undertaking an ardous trek in Petra during the day. There is no WiFi in rooms and you need to frequent the lobby each time you need to access your facebook / news page. The only English channels available are CNN, BBC and a movie channel. The swimming pool is okay to relax but not a very value added option in Winter. The breakfast menu is really basic - we had the same menu on all the days we stayed at the Petra Palace. The hotel staff are really helpful and guide you to various tourist spots. The rates are value for money and much preferred to other ones that are very far off from the visitor's centre. The only ATM machine in the lane is inside the Move-n-pick hotel which is close to Petra palace The rooms can seem a bit dark and the lift does creak and needs maintenance but that's ok for the price you pay
3 out of 5
for Everyone
by A verified travelerfrom London

Great location

Posted Nov 3, 2014
Pros: The location, the pools, the bar.
Cons: Breakfast wasn't great - no toast making facilities and virtually no staff present to clear and reset tables.
Location: Location is ideal both for visitng Petra and for going out for a meal in the evening.
Nice comfortable hotel situated within walking distance of the main entrance to Petra. Good size, comfortable rooms and the hotel bar serves alcohol. The hotel is not smart (could do with a facelift) but the pools are great for cooling off after a day of sightseeing. We are a family of 5 and had two connecting rooms which is always convenient.
2 out of 5
by Robfrom Paddington

Posted Sep 9, 2014 on Hotels.com
This hotel has obviously seen better days. A surley skeleton staff lurked around unlit corridors on our visit in late August.The breakfast wasa mean stale affair overseen by an officious "guard". On our floor neither fire stair was identified and one had an inoperative door handle! There was no fire exit info in the room.Dissapointing and not reccomended.
4 out of 5
by A verified traveler

Gute Lage und Pool zu einem vernünftigen Preis

Posted Aug 25, 2014 on Hotels.com
Wir haben unseren Aufenthalt ohne bei hotels.com umzubuchen um einen Tag verschoben. Das war kein Problem. Auch eine Verlängerung um eine Nacht zu gleichen Konditionen war kein Problem. Das Frühstück war OK, aber kein Highlight. Man sollte nicht zu spät frühstücken.
3 out of 5
by A verified travelerfrom UK

Posted Aug 17, 2014 on Hotels.com
Generally comfortable rooms, good service, good location. No wi-fi in the rooms, only in the (very uncomfortable) lobby. Nice swimming pool, too.
5 out of 5
for Families
by Olivier en famille de 4from France

Excellent emplacement

Posted Jul 27, 2014 on Hotels.com
A deux pas de l'entrée du site. Piscine très bien pour se rafraichir après la visite. Accueil agréable et attentionné. Petit déjeuner buffet complet. Voiture garée dans la rue devant l'hôtel. Equipements un peu défraichis mais corrects et propres.
3 out of 5
by Ivyfrom Hong Kong

Helpful staff

Posted Jul 23, 2014 on Hotels.com
The hotel locates between Petra and Musa, walkable distance to Petra in few minutes, The staff are helpful. The air conditioner in the first room assigned was not cool, and not opened to balcony as stated in hotel.com, we requested to change room, and were offered the room direct access to the pool, so it is fine for my friend could smoke outside the room. We asked for hot water in the non-business time, the restaurant manager was helpful to ask the staff to prepare even they did not have at that time. However, there are quite a lot of inserts like dragonflies in the pools, so I did not use the pools, they need cleanup more often. Moreover, the wifi only available in lobby.
3 out of 5
for Everyone
by A verified travelerfrom Vancouver, Canada

Very close to entrance of Visitors Center in Petra

Posted Jul 11, 2014
Pros: Proximity to Petra entrance where all the taxis are
Cons: Breakfast was lean and mean No toiletries provided No wireless in rooms or dining area
Location: Many restaurants, convenience stores, gift shops are all along street
Basic minimum standards for reasonable price. Hotel has small pool.