All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 623 out of 980 reviews" "
10 - Excellent
623
Rating 8 - Good. 246 out of 980 reviews" "
8 - Good
246
Rating 6 - Okay. 67 out of 980 reviews" "
6 - Okay
67
Rating 4 - Poor. 22 out of 980 reviews" "
4 - Poor
22
Rating 2 - Terrible. 22 out of 980 reviews" "
2 - Terrible
22
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Ashley
Traveled with family and small children, Business traveler, Traveled with family
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
6/10 Okay
Alyssa
Traveled with group, Traveled with family
Apr 11, 2024
Liked: Cleanliness
Clean rooms.
Alyssa
Stayed 1 night in Apr 2024
Response from Sean Thomas, AGM on Apr 11, 2024
Hello, please accept our apology for not meeting your expectations. we will work to correct the issues and provide better service in the future. Mgr
We always come to stay here when we go to visit family comfortable and spacious
daniel
Stayed 1 night in Mar 2024
Response from Sean Thomas, AGM on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
8/10 Good
Ginette Marie-Eve
Traveled with family and small children, Traveled with family
Very happy to find a suite to comfortably fit our family of 5. Staff was super friendly. However, we were disappointed with the cleanliness. Stains on our bed that looked like blood and were still there upon our return for our second night, despite advising the staff. The curtains had all kinds of nasty stains also. Laundry facilities were useful and clean but more pricy than other hotels during our trip.
Ginette Marie-Eve
Stayed 2 nights in Mar 2024
Response from Sean Thomas, AGM on Apr 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges Gold member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
10/10 Excellent
Matthew
Mar 31, 2024
Matthew
Stayed 1 night in Mar 2024
2/10 Terrible
Kevin
Mar 27, 2024
Kevin
Stayed 1 night in Mar 2024
Response from Sean Thomas, AGM on Apr 16, 2024
Hello, please accept our apology for not meeting your expectations. we will work to correct the issues and provide better service in the future. Mgr
10/10 Excellent
Sue
Mar 25, 2024
Very clean and staff were very courteous!
Sue
Stayed 2 nights in Mar 2024
Response from Sean Thomas, AGM on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Very quiet despite being close to the freeway. Big room, a little wear on the furniture, slippery bath tub. Extremely cholorinated pool and hot tub!!!
Kelly
Stayed 4 nights in Mar 2024
Response from Sean Thomas, AGM on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our Hotel. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Sean ThomasAGMComfort Suites Pflugerville - Austin North
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges Gold member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
6/10 Okay
Raul
Mar 14, 2024
Raul
Stayed 1 night in Mar 2024
Response from Sean Thomas, AGM on Apr 4, 2024
Hello, please accept our apology for not meeting your expectations. we will work to correct the issues and provide better service in the future. Mgr
Location convenient to stores, restaurants, family play and water parks.
James
Stayed 2 nights in Feb 2024
Response from Sean Thomas on Feb 18, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
The property was very clean. Nice professional working at the front desk.
CHRISTINA
Stayed 1 night in Feb 2024
Response from Sean Thomas on Feb 10, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a Choice Privileges Platinum member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North
Hello, please accept our apology for not meeting your expectations. we will work to correct the issues and provide better service in the future. Mgr
6/10 Okay
Connie
Traveled with family
Jan 29, 2024
Liked: Staff & service
Staff was nice. They put us in a handicapped room. When we wanted to change we would not be near our other family. We just stayed in the room.
Connie
Stayed 4 nights in Jan 2024
Response from Sean Thomas on Jan 30, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
10/10 Excellent
Patty
Traveled with family and small children
Jan 21, 2024
Patty
Stayed 2 nights in Jan 2024
Response from Sean Thomas on Jan 22, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
The stay was great. Our only problem was the pool didn't open until 10 and that was why we came to exercise before we went to visit. Gym open 24 hours. Everything else was great.
Barbara
Stayed 2 nights in Dec 2023
Response from Sean Thomas on Jan 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North
Went out of there to get us handicapped facility shower and bathroom. Fantastic facility to stay in
Neil and Cindy
Stayed 3 nights in Jan 2024
Response from Sean Thomas on Jan 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North
8/10 Good
Roberto
Traveled with family and small children, Business traveler, Traveled with family
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North
The room was very comfortable and the personable as well as professional. Enjoyed my stay tremendously.
Theresa
Stayed 6 nights in Dec 2023
Response from Sean Thomas on Jan 6, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
8/10 Good
Jacky
Dec 31, 2023
Jacky
Stayed 2 nights in Dec 2023
Response from Sean Thomas on Jan 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Overall good, but neighbor’s noise came through the “room connecting door” LOUD and CLEAR, almost like the door was open. Nothing anyone at the front desk could do about that. When they design rooms like this they need a solution to significantly reduce the amount of noise transmission. If we hadn’t been using it, I would have deconstructed the sleeper sofa and used the mattress as a sound barrier against that door
Kirk
Stayed 3 nights in Dec 2023
Response from Sean Thomas on Dec 31, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
This was our second stay at this hotel. The rooms are big and roomy. Very clean inside and out. The staff was super friendly and kind.
Ramon
Stayed 6 nights in Dec 2023
Response from Sean Thomas on Dec 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
8/10 Good
Mary
Dec 26, 2023
Mary
Stayed 2 nights in Dec 2023
Response from Sean Thomas on Jan 15, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North
4/10 Poor
Antonio
Traveled with family and small children, Traveled with family
Thanks for staying with us ;)Dear Valued Guest, Thank you for visiting us at Comfort Suites Pflugerville. I am glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Comfort Suites Pflugerville one you will remember forever. Therefore, your comments are very important to us. Thank you for taken a moment of your time to complete our Online Survey. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
8/10 Good
Alan
Dec 7, 2023
Alan
Response from Sean Thomas on Feb 18, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
10/10 Excellent
Amy
Traveled with family
Nov 18, 2023
Check-in was a breeze. Staff was very friendly and accommodating.
Amy
Stayed 1 night in Nov 2023
Response from Sean Thomas on Nov 27, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
10/10 Excellent
Bianca
Nov 12, 2023
Bianca
Stayed 2 nights in Nov 2023
Response from Sean Thomas on Dec 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Thanks for staying with us ;)Dear Valued Guest, Thank you for visiting us at Comfort Suites Pflugerville. I am glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Comfort Suites Pflugerville one you will remember forever. Therefore, your comments are very important to us. Thank you for taken a moment of your time to complete our Online Survey. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.
Great bed, very clean, great people. Was a bit noisy being by a busy road. Good location for me. Been there several times and will be back again.
Kenneth Dail
Stayed 3 nights in Oct 2023
Response from Sean Thomas on Nov 11, 2023
Thanks for staying with us ;)Dear Valued Guest, Thank you for visiting us at Comfort Suites Pflugerville. I am glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Comfort Suites Pflugerville one you will remember forever. Therefore, your comments are very important to us. Thank you for taken a moment of your time to complete our Online Survey. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.
8/10 Good
Luisa
Nov 1, 2023
Luisa
Stayed 2 nights in Oct 2023
Response from Sean Thomas on Nov 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville
For what we needed the room for, it was excellent.
James
Stayed 1 night in Oct 2023
Response from Sean Thomas on Nov 11, 2023
Thanks for staying with us ;)Dear Valued Guest, Thank you for visiting us at Comfort Suites Pflugerville. I am glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Comfort Suites Pflugerville one you will remember forever. Therefore, your comments are very important to us. Thank you for taken a moment of your time to complete our Online Survey. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville
The very best part of this property is being treated like long lost family. Staff is amazing. The second best part is how clean it is. You can actually smell clean as soon as you walk in the front door and the room smells the same...jus sanitized and clean. Third best part is the room. It was big enough to accomodate me, my sister and my niece and we each had our own beds (niece took the couch). Refrigerator and microwave in room was an added bonus. Breakfast was included and property has a pool and fitness room (but we didn't use either). Can't beat it for the price, location and service.
Cari M
Stayed 3 nights in Oct 2023
Response from Sean Thomas on Nov 4, 2023
Thanks for staying with us ;)Dear Valued Guest,Thank you for visiting us at Comfort Suites Pflugerville. I am glad we achieved our goal in making your stay memorable by providing outstanding service.We strive to make the experience at Comfort Suites Pflugerville one you will remember forever. Therefore, your comments are very important to us. Thank you for taken a moment of your time to complete our Online Survey.We Love to hear your feedback and use it to review and improve our services every day!Looking forward to welcome you again soon.Sean ThomasAssistant GM
10/10 Excellent
David
Oct 23, 2023
David
Stayed 1 night in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Close to the freeway. Quick in/out. Good parking. Comfy bed.
Peggy
Stayed 1 night in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
The property is well maintained and clean especially considering the price. The staff was friendly. We had a great stay.
Christina
Stayed 2 nights in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
10/10 Excellent
Thelma
Oct 19, 2023
Thelma
Stayed 1 night in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
The front desk lady was very helpfull. Great service
Alma
Stayed 1 night in Oct 2023
Response from Sean Thomas on Oct 15, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges Gold member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North
Bed was hard as a rock. I requested a double room since our 6’4” son was traveling with us. The lady put us in a king so he had to try to fit on the sofa. The curtains had blood on them and what looked like human snot or other body fluids. The bathroom had mold in the bathtub. We have stayed here several time without a problem, this time it was just disgusting.
Natalie
Stayed 2 nights in Oct 2023
Response from Sean Thomas on Oct 13, 2023
Hello, please accept our apology for not meeting your expectations. We will work to correct the issues. I have talked to my front desk and housekeeping, so we can provide a better service in the future. Mgr
6/10 Okay
Brandon
Oct 5, 2023
Brandon
Stayed 3 nights in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North