Ratings based on 106 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
NicePosted Sep 5, 2014
Awesome. The next time I'm in town I already know where I'm staying
for Familiesby A verified traveler
Very clean hotel. Great Staff!Posted Aug 3, 2014
Pros: Cleanliness, professional staff, free breakfast.
Cons: Check out time should not be at 11:00. This was our third hotel during our family vacation and this is the ONLY hotel that has a 11 am check out.
Location: shopping, eating within walking distance.
July 31, 2014 The room was very clean, the staff was great! Close to restaurants (park and hotel and walk a few feet). Courtesy call from the front desk to see if there were any problems with the room. (very minor-blanket for sofa sleeper and empty tissue box). We were very pleased with our stay. We were surprised to hear that check-out is at 11:00 am unless you say otherwise (tell them to extend it to 12 or 12:30). Our room keys (all three) stopped working early the next morning (luckily there was always someone in our room or we would have been locked out). despite of the check out time and room key issue. It did not change the fact that we enjoyed our stay and that the staff is very professional and accommodating. Rooms were clean and inviting... We would stay there again with no hesitation!
for Everyoneby A verified traveler from Fort Worth
Great HotelPosted Aug 1, 2014
Pros: King sized bed
Location: Close to Austin, state capitol tour, presidential library and downtown Austin
This hotel was chosen for it's location to Austin. We stayed here went sightseeing in Austin and then came back to visit with family close by the hotel.
for Personal Eventby bal from Irving
Room was comfy but noisy!Posted Jun 11, 2014 on Hotels.com
The room was comfortable and clean! But we could hear voices from our neighboring room.
Recommendedby C Eckhart from Harleysville, PA
Comfy bedPosted May 7, 2014 on Hotels.com
We had a very nice stay in this hotel. It was near the highway but our room was quiet. The bed was very comfortable. Breakfast had a nice variety of hot and cold foods.
for Everyoneby A verified traveler
More than I expected!Posted Apr 26, 2014
I never considered a Comfort Suites hotel a choice till I stayed at this one.....clean, comfortable and great service! It was more than I expected!
for Business Travelersby Terry from Houston, TX
Good facility, poor servicePosted Apr 24, 2014
Pros: Good location near industrial complexes north of Houston, fairly easy access from the highway, a good facility with clean and spacious rooms.
Cons: Service by the front desk.
This facility is fine and the rooms are spacious and clean. No complaints there at all. But the service was poor. When I arrived to check in, I was in line behind another man who already looked aggravated. The male front desk clerk was on a long phone call with someone who seemed to be asking about local entertainment highlights for a future stay. After I waited for about 10 minutes while the desk clerk chatted, I asked the man in front of me how long he had been in line. The man said he had been there about 20 minutes and the clerk had been on the phone the entire time. So I spoke up and interrupted the phone call and asked the clerk if he could please check the other gentleman and me in. After about two more minutes, the clerk finished the phone call and apologized for the delay and began the check in process. Later, when I discovered there was no television channel guide in my room, I called the front desk to ask if there was a TV channel guide hidden somewhere in the room. The desk clerk said he didn't think so but that he could print one for me and bring it to me. By this time I was already in bed, so I declined.
for Couplesby Stacie from ND
Great location & a great place to stayPosted Apr 2, 2014 on Hotels.com
We really enjoyed our stay. The room was comfortable & clean. Very quiet & close to a lot of activities. Breakfast was very yummy with a lot of choices. We'll definitely stay again.
for Business Travelersby Lisa from Snyder, TX
very nice and comfortable!Posted Mar 27, 2014 on Hotels.com
The staff and rooms are very welcoming. And the size of the rooms are better than what I expected. We will stay here again.
for Personal Eventby Hilda from Laredo
Great for pricePosted Mar 26, 2014 on Hotels.com
The stay was great, considering the price. Room was extremely clean, the service was stupendous and you can't beat the location. It is just a few short miles north of Austin. Two thumbs up for this hotel.