Beach/ocean view
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Reviews of Sunny Beach Resort and Spa

4 out of 5
Sunny Beach Resort and Spa
64-66 Nguen Dinh Cheu Street, Ham Tien, Phan Thiet, Binh Thuan

Reviews

8.4

Very Good

Rating 10 - Excellent. 41 out of 105 reviews" "
Rating 8 - Good. 44 out of 105 reviews" "
Rating 6 - Okay. 13 out of 105 reviews" "
Rating 4 - Poor. 5 out of 105 reviews" "
Rating 2 - Terrible. 2 out of 105 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
n other than C19 times.
The hotel was fine alough the services were limited or non exsistant. Bars were not open, spa not available and no breakfast buffet.
Stayed 1 night in Feb 2021
Response from Sunny Beach Resort & Spa team on Feb 17, 2021
Dear David, Warmest greetings from Sunny Beach Resort & Spa team and thank you for spending time to review us. We are happy to response as below. We regret to share that we could not work with all of outlets at our property during the difficulties due to the pandemic. We are feeling so sorry about this inconvenience. We wish you will always be safe & healthy and hope we will have a chance to welcome you back soon in future. Kind regards, Sunny Beach Resort & Spa team

10/10 Excellent

HUYDANG

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Christmas Ever!
This place is comfortable, clean, and the staff are wonderful! Kudos to the cooking staff who make the freshest and most delicious breakfast buffet. Too many choices. The two pools are great and even the beach front is kept very clean by the staff compared to other beach sites. We will happily stay here again next year and hope to bring more friends and family. Thank you for the beautiful memories.
Stayed 5 nights in Dec 2019
Response from Sunny Beach Team on Jan 27, 2020
Dear Mr. Huy, Warmest greeting from Sunny Beach resort! Thank you so much for choosing the Resort for your stay in Phan Thiet, Vietnam. We appreciate you took your valued time to share about your feeling with us. We always try hard to bring our guests the best services so we having some change to improve the Resort in future. We hope to get an opportunity welcome you back to enjoy a new Sunny Beach in future. Should you need more assistance please do not hesitate to contact us. Thank you & best regards

10/10 Excellent

HUYDANG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nguyễn Thị Chút - Nhân viên đặt phòng on Jan 8, 2020
Kính gửi: Anh Huy Cảm ơn anh đã lựa chọn Sunny Beach là nơi nghỉ dưỡng cho gia đình. Chúng tôi rất cảm ơn những đánh giá chân thành của anh. Rất mong được đón tiếp anh và gia đình quay trở lại Resort chúng tôi vào một ngày gần nhất. Trân trọng.

10/10 Excellent

phuc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i like this
Stayed 3 nights in Jul 2019
Response from Ms. Chut ( Reservation Department) on Aug 3, 2019
Thank you so much sir. We hope to see you soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing 2 day break.
In general we had a great stay, our room was super, the gardens were stunning, the pool areas clean and the attendant at poolside most observant and helpful. Disappointed with reception staff - being lazy English, haven't a clue about Vietnamese language - expected their communication skills to be much better. Breakfast choice not brilliant, particularly cereals, especially as vegetarians. Possibly all this was brushed aside by the excellent Spa and Massage facilities - enjoyed a superb massage on my 75th Birthday!
Stayed 2 nights in Jan 2018
Response from Tuyêt on Jan 31, 2018
Warmest greeting from Sunny Beach resort! Thank you so much for choosing the Resort for your stay in Phan Thiet, Vietnam. We appreciate you took your valued time to share about your feeling with us. We always try hard to bring our guests the best services so we having some change to improve the Resort in future. We hope to get an opportunity welcome you back to enjoy a new Sunny Beach in future. Should you need more assistance please do not hesitate to contact us.

6/10 Okay

Verified traveler

Disliked: Staff & service
Need improvement
The breakfast sucks.. room is OK but I definitely won't rate this resort at a 4 stars like I did before. It is a 3.5 Stars at best. It was so much better a year ago!
Stayed 4 nights in Dec 2017
Response from Tuyet on Jan 8, 2018
Dear Valued Guest, Thank you for spending your vacation with us. Your comment is an greatly appreciate. We do hope to see you again. Best regards.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing place to stay over Christmas
We had a very time-slowing experience at this beautiful beachside resort after lots of travelling around. A good central location along the bay, lovely gardens, big pools, right on the soft and pretty sandy beach, big variety of breakfast. Definitely a good choice.

4/10 Poor

HR, SV, CA

Disliked: Staff & service, property conditions & facilities
We were disappointed when we saw our rooms.
The rooms did not look or match the gallery we saw online. It should be rated 2 stars hotel. The shower head was install horizontal direction of the wall and pointed to the curtain. It didn't point to your head/body and it couldn't be adjust so you had to hold it while taking a shower. The bath tub surrounding were built odd making the big a mess. Water runs every where and on the floor. The towels are very worn out and have an awful smell. Like cheap soap. The foods and quality are ok.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
A decent stay but I wouldn't rush back
I stayed in this hotel for a week in late September / early October. The arrival at the hotel after a long journey from Saigon was underwhelming; the receptionist couldn't muster a smile and the whole process was very clinical. The room was comfortable and equipped with all of the facilities that you would expect; the room was not however as clean as I might have expected and the shower door was broken (the seal had broken which resulted in water running across the bathroom floor each time I had a shower). I also found that the safe did not work; housekeeping arrived to fix it and failed and told me that an engineer would arrive in the morning to fix it. I heard no more about it for the duration of my stay. I was then awoken before 7am the following morning by the demolition works that are taking place on the old part of the hotel; I appreciate that the works have to be undertaken at some point but before 7am...? Now for the positive. The hotel is set in beautiful gardens which are maintained to a very high standard. There are two pools both of which are a good size and very clean. The resort has it's own private beach which again is kept very clean and tidy. I did not eat in the restaurant other than breakfast which was a decent Vietnamese fair. As for the area in which the resort is located, it is fantastic for kite surfing but there is not a huge amount else there.

8/10 Good

Dale, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position
Can not fault the sunny everything was very good ,beach pool and the position all good.

10/10 Excellent

quoc si, Ho chi minh city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer beach resort rating
the garden and the pool s beautiful. the beach water is not very clear, the wavy is quite good to swing. The breakfast is very good. do not recommend the seafood pizza, it is not Italian pizza, the chef need to have real cooking Italian food from a real Italian chef. Need to sale cool coconut drink. the entertainment room need to fix.do not trust the sauna massage Ad, it said free gift of 20 minute, you need to check your watch when they started the massage and what time when they finished, because I heard the lady manager had told her staff to do less hour, and she did not realized I can understand Vietnamese. That is very bad for a 4 stars resort had dishonest when come to sale their service product.

8/10 Good

jenna, bristol, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the money
Stayed here for 7 nights in a standard room which was comfortable and clean. The pool is beautiful and the breakfast is fine. It is also in a good location on the strip. The one thing that I didn't like was the staff seemed to start working at around 7am doing housekeeping and maintenance, not the end of the world but we did get woken up everyday! We also stayed at Blue Ocean resort a few hotels down. My opinion would be if you can afford the extra money then stay there! it feels a lot more exclusive, however if Sunny beach is your full budget then it is definately a good option.

8/10 Good

chris.h, hornchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel on Beach
Very nice hotel, Kept very clean with spacious bedrooms lovely beach and two nice swimming pools. Also the breakfast was very good.

8/10 Good

Lam, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Good value hotel
Stayed for initially 2 nights at the hotel and extended another 3 days later. The location is quite good with restaurants and shops around and also with plenty of surfing schools and rentals on the beach. As in most hotels in Vietnam our room was very clean and the bed was really confortable. The bathroom was a bit run down but also clean. The beach section where the hotel is is quite erroded, so suntanning on the beach is difficult during high tide. There are two large swimming pools however we found one of them quite dirty. That didn't bother us much as the other one (which is almost identical) was crystal clear and just waiting for us to jump in! The restaurant is by the pool, but the breakfast didn't impress. The a la carte food for lunch was quite good. Since compared to the neighboring places this one was cheaper we found we got a good value holiday there and can recommend the place.

8/10 Good

Kelly, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunny Beach Resort
Great swimming pools, our bungalow was perfect right on the beachfront. Nice big beds. There was some confusion upon arrival about our two small children staying in the room with us but it was quickly sorted out by management and another bed was put in our room straight away. The staff at the restaurant were very friendly to us and were always very helpful. Would recommend this hotel as we thought it was really well maintained.

6/10 Okay

Mike, Sydney

Ok not bad ..
unfortunately they gave us a room next to a renovationg room.. which generate a lot of noise and the workers standing around feel very intimidated,so much for relaxation. ask the receptionist to change to other room but didnt get cos they said all room are booked. and they said cant do anything about it... overall not bad resort, service wasnt great. room was a bit old, the shower need to stop a few time or its flood cos the drainage is blocked..

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
The hotel is old and dirty. Won't stay there again.

10/10 Excellent

David, Scarborough, North Yorkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
A great place to relax (and to practise your Russian language skills). Internet access problems in the room were a problem on the first day, but reliable once the problem was sort out. Staff invariably helpful, friendly and efficient.

10/10 Excellent

David, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Service, Great Hotel
This is probably one of the better resorts in the area. It is right on the main street and the service is impeccable. It sits right on the beach but also has two amazing pools if you don't want to deal with the sand or strong waves. The only thing is the AC in the room. It keeps the room livable but doesn't really keep it cool even with the fan on. Overall, it is a pretty good place to stay especially for the price.

10/10 Excellent

David, United States

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Hotel Especially For The Price
It's a five star hotel for a three star price. The pools were amazing, the service was better than expected, and the location was perfect. However, the only problem was the air conditioning in the room. It is pretty weak and fails to keep the room clean despite using the fan and the AC in combination. With that being said, it was a pretty stellar place.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort
Good location, with 2 very nice swimming pools. Foods were fine and not expensive. But black sand on the beach showed the trace of oil pollution from off shore.

8/10 Good

Martijn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No truly 4 person rooms
Hotel . com advertises most rooms as rooms for 3 persons and 1 kid. This is only true if the kid sleeps with the parents in one bed. According to hotel staff it's not possible to place two extra beds.

8/10 Good

Natalia

Liked: Property conditions & facilities
We spent our ten days holiday in this hotel from 06.02 to16.02.2013. We knew that the way from Ho Chi Minh City airport to the hotel is approximately 4-4.5 hours, so we booked a car in the hotel in advance. It was very good: when we arrived at 6 pm, the driver was waiting for us at the exit of the airport. A car was a big Toyota jeep, but the roads are so bad in Vietnam, and the driver drove with a speed of 40-60 km / h, so the road to the hotel took us 5.5 hours. We booked a bungalow for two adults and one child. But when we arrived at the hotel at night, in our bungalow was just one big bed. We were forced to sleep all three in the same bed. On the next morning the staff told us that our child is only ten years old (!) and he can sleep with us (!). But if we want a separate bed for the child, then we have to pay for it extra. Be careful if you are planning a vacation in this hotel with a child - book a bed for the child in advance! The rest of our stay was perfect: the hotel offers an extensive breakfast with a large choice fruit; our bungalow was overlooking the sea, 20 meters from the sea, so the beach was very close. Hotel is surrounded by many restaurants, shops, massage parlors. In windy weather of the sea a lot of waves, it is almost impossible to swim, but you can try kite surfing or windsurfing. Our child tried windsurfing and was very pleased. Around the hotel are many travel agents and where you can buy any tour cheap. Have a nice holiday!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
In October 2012 we spent 7 nights at Sunny Beach Resort. It was a beautiful setting right on the South China sea. The weather was beautiful and the sea temperature balmy. we had a delightful 2nd storey apartment looking out on beautifully kept tropical gardens and one of the pools. The complimentary breakfasts gave a great start to the day and we spent much of our time simply relaxing around the pool. The staff were very friendly and so wanting to help - they were a delight. We enjoyed eating in many of the local restaurants which offered great value for money. We hired a motor bike one day and travelled out to Mui Ne and the sand dunes and then further up the coast. It was a great way to see some of the local area. We thoroughly enjoyed our stay and hope to return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Annie, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great times at Sunny Beach!
Loved staying here. Staff were very hepful bookng tours and arranging our bus back to Saigon. Breakfast was good and the pool is lovely. Great location. I could easily have stayed longer and encourage you to stay there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Oili, Espoo, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort with beautiful, well kept garden and big swimming pool. Comfortable, tidy room; good breakfast.

8/10 Good

Linda, Washington, DC

Liked: Cleanliness, staff & service, room comfort
Great beachfront location and spa
Hotel staff speak English and are very friendly and accommodating. They were unable to give us the supreme room we booked, so they gave us a smaller room and offered my husband and I both a 1 hr free full body massage which was great!!! Morning buffet was okay- omelette, hotdog, bacon, fruit, american coffee, and fruit juices. The pool is beautiful and the hotel located right on the beach front. The beach is beautiful, but waves are very strong so be careful - 6-9 am is the best time to swim. There are plenty of restaurants and local shops with trinkets, purses etc right outside the hotel. The hotel can arrange tours and buses for you at the front desk. The only complaint is that it is sort of a little older building and the shower door didn't close properly so water got everywhere on the floor.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Clean, quiet, beautiful. Swimming pool ok. Beach is near. Prices are good

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Quynh, Brussel, BE

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Sunny Beach Resort and Spa in Mui Ne
Everything was great about the hotel in terms of breakfast, location, service, comfort, pool etc. Only downside was that they badly need to change their towels i.e. they are all very old-looking and a little dirty.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
hotel Sunny Beach Resort in Mui Ne, Vietnam
The customer does not seem to count at all in this hotel. They insisted on payment of new year's eve dinner of a ridiculous high amount even if previously at the telephone they agreed that we do not have to. Might have been a misunderstanding, but they were not willing to find a satisfactory solution for all. My husband got sick and had fever and I asked if we can keep the room 2 hours longer when we had to check out as he needed a rest before we took a transfer to Saigon, but they said that they need the room and we have to clear the room by 12. No other services were offered, I was very disappointed. This is not what I expect from a 4 star hotel. It was the only hotel in Vietnam during our 3 weeks trip that treated us customers really bad. Really disappointing.

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
毎朝丁寧に手入れされる庭が美しく眺めてらだけで休まりました。
Stayed 2 nights in Feb 2021
Response from Sunny Beach Resort & Spa team on Feb 22, 2021
Dear Sir/ Madam, Warmest greetings from Sunny Beach Resort & Spa and thank you for spending time to review us. We appreciate the opportunity to response. We are happy to achieve your maximum score on this review. Thank you for positive comments on our green garden. We've been working with our greatest dedication to bring an excellent guest experience and we are delighted to gain your satisfaction. Hope that we will have a chance to welcome you back soon. Kind regards, Sunny Beach Resort & Spa team

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Sunny Beach Team on Jan 24, 2020
Dear Ms. Marianne, Thank you so much for choosing the Resort for your stay in Phan Thiet, Vietnam. We appreciate you took your valued time to share about your feeling with us. We always try hard to bring our guests the best services so we having some change to improve the Resort in future. We hope to get an opportunity welcome you back to enjoy a new Sunny Beach in future. Should you need more assistance please do not hesitate to contact us. Thank you & Best regard

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God opplevelse
Kjempe flott hotell, plass og betjening. Vi stor koste oss fra vi kom til vi reiste.
Stayed 5 nights in Dec 2019
Response from Sunny Beach Team on Jan 10, 2020
Dear Ms. Lisbeth , Warmest greetings from Sunny Beach Resort & Spa! Thank you for your interested in our resort. We are very happy to see your review and we hope to welcome you come back our resort in some day. Thank you & best regards

8/10 Good

Pia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig resort med bra läge på stranden. Mycket bra frukost!
Stayed 4 nights in Jan 2020
Response from Sunny Beach Tean on Jan 8, 2020
Dear Ms. Gruvo Pia Margarita, Warmest greetings from Sunny Beach Resort & Spa! Thank you for your interested in our resort and we are very happy to hear about that. We are looking forward to welcome you back to Sunny Beach resort in some day. Thank you & Best regards

8/10 Good

Alexander

Stayed 8 nights in Dec 2019

8/10 Good

JAEHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설이 무난했고 조찬이 훌륭했습니다. 대부분의 손님은 러시아인 이었음.
Stayed 2 nights in Dec 2019
Response from Sunny Beach Team on Jan 24, 2020
Dear Mr. Jaehwan, Thank you so much for choosing the Resort for your stay in Phan Thiet, Vietnam. We appreciate you took your valued time to share about your feeling with us. We always try hard to bring our guests the best services so we having some change to improve the Resort in future. We hope to get an opportunity welcome you back to enjoy a new Sunny Beach in future. Should you need more assistance please do not hesitate to contact us. Thank you & best regard

8/10 Good

Christophe, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau jardin
Très bon hôtel, beau jardin, belle piscine, bon buffet du petit déjeuné. Chambre spacieuse avec grand balcon et belle salle de bains.Toutefois, Le revêtement du sol de la chambre est très usagé. La réception wifi n'est pas parfaite.la plage devant l'hôtel est très érodée et pas très propre. Il convient de marcher 100 mètres vers le sud pour trouver une plage correcte.
Stayed 3 nights in Mar 2018
Response from Tuyet on Mar 9, 2018
Dear Valued Guest, Thank you for spending your vacation with us. Your comment is an greatly appreciate. We do hope to see you again. Best regards.

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité / prix
Accueil chaleureux,chambre propre,bonne restauration au bord de la mer

6/10 Okay

yubin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
급 1박 예약했는데 가장 싼 방이었고 시설은 별로 좋지 못했습니다. 90년대-2000년대 초 느낌이 났구요. 그럼에도 불구하고 이곳을 예약한 건 위치, 큰 수영장 때문이었습니다. 다른 곳은 수영장이 얕거나 작더라구요. 첫 1박을 무이네 입구 초에 있는 곳에서 하다가 이쪽으로 왔는데 신기한 건 이쪽 해변에 수심이 되게 낮아서 한 50미터 들어갔는데도 물이 허벅지 정도까지밖에 안 와서 파도타고 놀기 좋았어요. 파도타기 꿀잼입니다

10/10 Excellent

Jiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ムイネー観光にはGood。
泳げるタイプの海ではないが、それでも立地は良い。 ウイークデイに2泊したが、とても静かで過ごしやすかった。

8/10 Good

LI-CHUAN, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
尚可
淋浴間會積水，房間Wifi很弱，渡假村景觀不錯

2/10 Terrible

chia chen, Taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good
No good,the staff no friendly and no smile .It will can be find better resort at mui me.

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort