Ratings based on 1,128 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by me from NY

I don't like it

Posted Apr 15, 2014
I don't like this hotel. The bed set was not clean. The house keeping service don't work so good,as i think.
4 out of 5
Recommended
for Everyone
by Linda from Scranton, PA

Easy to find. Convenient shuttle to airport.

Posted Apr 15, 2014
The staff was very friendly and helpful. Being able to leave my car in the lot for the day while I traveled was a plus.
5 out of 5
Recommended
for Everyone
by ingrid from orlando, fl

Great place , great customer service

Posted Apr 14, 2014
No rush to check out and every one was very polite.
2 out of 5
by melandq from wisconsin

Tried to cover old with modern furniture

Posted Apr 12, 2014
Not the cleanliness I would expect from an Aloft. Was told we could check in early and then upon arrival was told we couldn't anymore because they had a large group coming in that room priority.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

Just okay.

Posted Apr 8, 2014
I really wanted to like this hotel, but the rush job of a remodel was very apparent. Plaster was left on the wall paper in the bathroom and the wall paper was coming up from the walls. Also, the grout in the shower was black, which is a sign of mildew. Finally, the pool appeared dirty all weekend long and it wasnt until we checked out Monday that it appeared clean. The chlorine could not even be smelled. Needless to say we chose to just wash up at the sink. Otherwise the room was clean and the staff I give an A plus. They were very helpful in printing directions to various destinations, etc.
3 out of 5
Recommended
for Everyone
by Sean from NJ

Philly

Posted Apr 7, 2014
Cleaning staff could do a better job. The bathroom seemed like it could have been cleaned better the glass on the shower looked stained with hard water marks which shouldn't form if properly cleaned between each guest. Also the shower actually smelled bad. Other than that comfortable bed, nice utilities overall a cool hotel. And no continental breakfast was ridiculous ...
3 out of 5
by A verified traveler

disappointed overall except for the staff.

Posted Apr 7, 2014
Pros: Honestly, I have to say not a whole lot.
Cons: Definitely needs an update.
Location: Location was not good for me as I had to drive into the city everyday. Could not get reservations in the city as much was going on.
TV did not work properly, room was very dark and depressing. The heating system kept saying low battery and was difficult to regulate the temperature. The lobby was not the cleanest I have been in. We have an Aloft where I live and it is beautiful. I guess I was expecting more than what I got. Also room keys did not work the second day and had to run down to get them re-keyed. The gate out of the hotel was broken and would not accept my swipe of my room key.
2 out of 5
by A verified traveler

Too trendy

Posted Apr 7, 2014
After a late flight, all I wanted to do was get to the hotel and sleep. First, the hotel entrance was hard to find. Once I was able to park, techno music and flashing lights were going off like in a club. It then dawned on me that this was a hotel. After checking in, there were strange smells in the elevator and hallway. The rooms were very modern. It was short stay, but I would not recommend the hotel to anyone that I know.
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Overall good.

Posted Apr 3, 2014
Pros: Room was clean and nice and the staff were very friendly.
Cons: Clean the common areas better.
Overall I enjoyed my stay at the aloft. My only concern is that the common areas were not as clean as my room...plus the pool had not been cleaned for awhile and so I did not swim. The room was great and I would stay there again since I don't really care to swim anyway.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport

Posted Apr 1, 2014
Bed was too soft for my comfort and traffic kept us up most of the night. But overall it was a nice hotel