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Reviews of Comfort Inn Feasterville - Trevose

2.5 out of 5
Comfort Inn Feasterville - Trevose
2779 Route 1 North, Feasterville-Trevose, PA

Reviews

7.0

Good

Rating 10 - Excellent. 293 out of 1004 reviews" "
Rating 8 - Good. 260 out of 1004 reviews" "
Rating 6 - Okay. 175 out of 1004 reviews" "
Rating 4 - Poor. 119 out of 1004 reviews" "
Rating 2 - Terrible. 157 out of 1004 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

helena, southampton

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 1 night in Apr 2024

10/10 Excellent

helena, southampton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very good service at the desk. Excellent value
Stayed 4 nights in Apr 2024

10/10 Excellent

Yamaris

Liked: Staff & service, property conditions & facilities
Nice over night stay
Stayed 1 night in Apr 2024
Response from Rahul on Apr 15, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Rahul on Apr 11, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 Excellent

Ramona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very quiet, we enjoyed it
Stayed 1 night in Apr 2024
Response from Rahul on Apr 8, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

8/10 Good

Ricaldo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great, free breakfast. The only issue i had was with noise level from the highway, it was quiet loud, i guess due to thebold windows
Stayed 2 nights in Mar 2024
Response from Rahul on Mar 25, 2024
Thank you for taking the time to share your feedback with us. We are glad to hear that you found our staff to be great and enjoyed our complimentary breakfast.We apologize for the inconvenience caused by the noise from the highway. We understand how disruptive this can be to a peaceful stay. We will review our options to mitigate the noise, including exploring solutions for the windows to ensure a quieter environment for our guests.Your comments are valuable to us as we continuously strive to improve our guests' experience. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

2/10 Terrible

Cara

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked three rooms for a funeral. This was by far the worst hotel I have ever stayed in. Where do I start? When we were checking in there was a gentleman in front of us arguing with the front desk attendant about his personal belongings missing. His room was cleaned and all of his stuff was gone, including the food in his refrigerator. We thought a fight was about to break out. When we took the elevator to our room it immediately smelled like propane/grease. It was absolutely unbearable in such a tight space. We took the stairs for the reminder of our trip. Unfortunately my grandmother is on oxygen and she was forced to use the elevator. When we got to our room it was absolutely filthy. You could tell it hadn't been cleaned in a long time. There was a sticky liquid on the desk, white residue all over the bench and the carpet was disgusting. There was also a half drank Snapple bottle leaking onto the heater. I had to wipe down every surface of the room. The bathroom was filthy too. The linens and towels had a bad smell to them. Our room faced the highway and the windows are paper thin. All night long we were woken up my tractor trailers buzzing by our window. The parking lot is dark and it feels unsafe at night. You cannot access the inside from the side door near the parking lot. The only entrance is the front door. I was afraid to eat anything at their free breakfast because of the cleanliness of the facility so we skipped it. Stay far far away from this place.
Response from Rahul on Mar 20, 2024
We are truly sorry to hear about your disappointing experience during your recent stay with us. Your feedback is deeply concerning, and we sincerely apologize for failing to meet your expectations.The incidents you described are unacceptable and do not reflect the standard of service and cleanliness we strive to provide to our guests. We take these matters very seriously and will be conducting a thorough investigation into the issues you raised with our management and housekeeping teams to ensure that immediate corrective action is taken.We understand the importance of a comfortable and clean environment for our guests, and we regret that we fell short in this regard during your stay. Additionally, we apologize for any inconvenience caused by the issues with the elevator and the noise from the highway.Your safety and comfort are our top priorities, and we are disappointed to hear that you did not feel safe in our parking lot at night. We will be reviewing our security measures to address any concerns and ensure the safety of all our guests.Regarding breakfast, we apologize for any apprehension you had about the cleanliness of the facility. Rest assured, we have strict hygiene and sanitation protocols in place, and we will ensure that all areas of our hotel, including the breakfast area, meet the highest standards of cleanliness and safety.We deeply regret the negative impression you have of our hotel and the impact it had on your experience during such a difficult time. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention so that we can take immediate action to address them.We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service
The shower was an ok size. Need some work done to it. Overall experience was great. Booked the room for a relaxing/ quiet day. I really enjoy it for the few hours I was there.
Stayed 1 night in Mar 2024
Response from Rahul on Mar 13, 2024
Dear Blanca,Thank you for sharing your positive feedback with us! We're delighted to hear that you had a great overall experience during your recent stay.Your comments about the size of the shower are duly noted, and we will certainly look into any necessary improvements to enhance our guests' comfort.We're thrilled that you found our hotel to be a relaxing and quiet retreat for the few hours you were here. Providing a peaceful environment for our guests to unwind is a top priority for us, and we're glad to know that we could meet your expectations.We look forward to welcoming you back for another enjoyable stay in the future.

8/10 Good

Lilianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is very good
Stayed 3 nights in Mar 2024
Response from Rahul on Mar 11, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 Excellent

Begoyim

Stayed 1 night in Mar 2024
Response from Rahul on Mar 29, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 Excellent

Begoyim

Liked: Property conditions & facilities
cheaper and comfortable
Stayed 1 night in Mar 2024
Response from Rahul on Mar 11, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

2/10 Terrible

Ruslan

Stayed 1 night in Feb 2024
Response from Rahul on Mar 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Elnur

Business traveler
Disliked: Amenities
There is a smell!! the sheets are not clean!!
Stayed 1 night in Feb 2024
Response from Rahul on Feb 29, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

liliya

Liked: Cleanliness, staff & service, property conditions & facilities
Change mattress
Stayed 2 nights in Feb 2024
Response from Guest Service on Feb 27, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Breon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet
Stayed 1 night in Feb 2024
Response from Rahul on Feb 26, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great. Our original room was scary as you didn't need a key to get in. The breakfast was ok. Need the butter to be room temp to spread on toast. Never got the chance to see the pool. Bummed about that
Stayed 1 night in Feb 2024
Response from Rahul on Feb 26, 2024
Thank you for sharing your feedback with us. We appreciate your kind words about our staff and regret to hear about the concerns you encountered during your stay.We apologize for any discomfort caused by the issue with your original room's security. Your safety and security are our top priorities, and we will address this immediately to ensure it does not happen in the future.We also appreciate your feedback on the breakfast and the suggestion about room temperature butter. We will certainly take this into consideration to enhance our offerings.Your comments are essential, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Excellent

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great value.
Stayed 4 nights in Feb 2024
Response from Rahul on Feb 26, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed there 4 or 5 years ago. The facility has had a big make over and upgrade, Well done,
Stayed 5 nights in Feb 2024
Response from Rahul on Feb 26, 2024
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you noticed and appreciated the improvements made to our facility since your last stay 4 or 5 years ago.Our team has worked hard to provide a refreshed and upgraded experience, and we are delighted that it has made a positive impact on your impression.We look forward to the opportunity to welcome you back and provide you with an even more enjoyable stay in the future.

2/10 Terrible

Isamar

Stayed 1 night in Feb 2024
Response from Rahul on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

jelena

Liked: Staff & service
Disliked: Amenities
the shower did not get hot; only luke warm and half of the bathroom light bulb was out. also a mysterious stain on the carpet by the window and the towels had a weird smell
Stayed 2 nights in Feb 2024
Response from Rahul on Feb 19, 2024
Thank you for bringing these concerns to our attention, and we sincerely apologize for the inconveniences you experienced during your stay.We regret that the shower temperature and bathroom lighting fell short of your expectations. Our maintenance team will be immediately addressing these issues to ensure that they are rectified promptly.Additionally, we apologize for the mysterious stain on the carpet and the unpleasant smell of the towels. We take cleanliness seriously, and we will investigate and remedy these matters to prevent similar occurrences in the future.Your feedback is crucial, and we appreciate your understanding. We hope to have the opportunity to make amends and provide you with a more comfortable and enjoyable stay in the future.

10/10 Excellent

Ola

Liked: Cleanliness, staff & service
nice staff xarwkwssa?m??1tt¹
Stayed 1 night in Feb 2024
Response from Rahul on Feb 19, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. I am happy to hear that you were provided great customer service during your recent stay and that we were able to meet all your expectations! We certainly look forward to seeing you again in the future, and know you will always have a comfortable and affordable place to stay when in Feasterville - Trevose!

10/10 Excellent

Jim

Stayed 2 nights in Feb 2024
Response from Rahul on Mar 20, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 Excellent

Daniil

Stayed 1 night in Feb 2024
Response from Rahul on Mar 20, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 Excellent

Pitcha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rahul on Jan 25, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 Excellent

Laudiceia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me, everything is perfect, the accommodation is excellent, I have nothing to complain about
Stayed 1 night in Jan 2024
Response from Rahul on Jan 25, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Rahul on Jan 9, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 Good

Jeffrey

Stayed 1 night in Dec 2023
Response from Rahul on Jan 9, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 Good

Rynear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bed was clean, bathroom was clean but water in the shower got warm at best. Never got hot.
Stayed 2 nights in Dec 2023
Response from Rahul on Jan 3, 2024
Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the cleanliness of the room, bed, and bathroom.We apologize for any inconvenience you experienced with the water temperature in the shower. Your input is valuable to us, and we will certainly look into this matter to ensure we provide a more consistent and comfortable experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with an improved and enjoyable stay.

8/10 Good

Liubov

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge was very noisy
Stayed 2 nights in Dec 2023
Response from Rahul on Jan 9, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 Excellent

Stephen

Where I parked, the car could’ve been cleaner
Stayed 1 night in Dec 2023
Response from Rahul on Jan 2, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Terrible

Clyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like the side door It was locked didn't have access to go directly to room. Room key didn't work for the side door.
Stayed 2 nights in Dec 2023
Response from Rahul on Dec 20, 2023
Thank you for sharing your concerns about your recent stay with us. We sincerely apologize for the inconvenience you experienced during your stay.Regarding the locked doors, we appreciate your feedback, and we will evaluate our security measures to find a balance that ensures our guests' safety without causing unnecessary inconvenience. Your experience is valuable to us, and we are committed to making improvements based on your feedback.We apologize for the negative impression your stay left, and we hope you will consider giving us another opportunity to provide you with a more positive experience in the future. If you have any further concerns or if there's anything else we can assist you with, please feel free to contact our Guest Service team at hotel.Thank you for your feedback, and we appreciate your understanding.

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, room comfort
The room is dark even know if I have all the lights on They told me I need to harass security deposit I told the lady isn’t saying anything about that Was there double look and I still didn’t see it this hotel is not worth the money.
Stayed 1 night in Dec 2023
Response from Rahul on Dec 18, 2023
Dear Gregory,Thank you for taking the time to share your feedback about your recent stay with us. We are genuinely sorry to hear that your experience did not meet your expectations, and we appreciate your candid comments.We apologize for any inconvenience you faced regarding the lighting in your room. Your feedback is essential, and we will investigate the issue to ensure that future guests do not encounter similar concerns.Regarding the confusion about the security deposit, we apologize for any miscommunication. We understand the importance of clear communication, and we will address this matter with our staff to ensure that our policies are communicated effectively to our guests.We regret that your experience did not meet your expectations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Kind regards,

8/10 Good

Jasur

Stayed 2 nights in Dec 2023
Response from Rahul on Jan 9, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 Good

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Stayed 2 nights in Dec 2023
Response from Rahul on Jan 9, 2024
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

10/10 Excellent

Doris

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Rahul on Dec 18, 2023
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, Happy with the hotel. One thing to note, ask for a room on the back side of the hotel, as the front side is very noisy from vehicle traffic.
Stayed 3 nights in Dec 2023
Response from Rahul on Dec 13, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

cory

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty ass place
Stayed 1 night in Dec 2023
Response from Rahul on Dec 13, 2023
Thank you for bringing your concerns to our attention. We're genuinely sorry to hear that your experience did not meet your expectations, and we apologize for any inconvenience you may have encountered.To address your concerns more effectively, we would appreciate additional details about the specific issues you encountered during your stay. Your feedback is essential to us, and we take all comments seriously as we continuously strive to improve our services.Please feel free to contact our front desk team at hotel to discuss your experience further, so we can better understand your concerns and work towards a resolution.We appreciate your feedback and thank you for giving us the opportunity to address these issues.

8/10 Good

Mary Beth

Business traveler
Liked: Amenities
Liked the breakfast area-very spacious. Accessibility was good as well.
Stayed 5 nights in Dec 2023
Response from Rahul on Dec 13, 2023
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our breakfast area and found it to be spacious. Providing a comfortable and accessible environment is one of our top priorities, and we're pleased to know that you had a positive experience in this regard.Your feedback is truly appreciated and serves as motivation for our team to continue delivering exceptional service. If you have any additional comments or suggestions, please feel free to share them with us. We look forward to welcoming you back on your next visit!

10/10 Excellent

Alisher

Stayed 1 night in Dec 2023
Response from Rahul on Dec 13, 2023
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

6/10 Okay

Nancy

Traveled with family
Stayed 1 night in Dec 2023
Response from Rahul on Dec 13, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Poor

Jennifer

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to highway. Very noisy. Bathroom was not good. Shower was temperamental. Room door would not shut unless you put your full body weight on it. People not staying in hotel we able to sit in lobby area. 3 cops came in one morning for some reasons. Pot smell in hallway.
Stayed 2 nights in Dec 2023
Response from Rahul on Dec 5, 2023
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay, and we appreciate your honest feedback.We regret to hear about the noise from the highway, issues with the bathroom, and difficulties with the room door. Your observations are concerning, and we are addressing these matters with our maintenance team to ensure that these issues are promptly resolved.Regarding the lobby area, we apologize for any discomfort caused by individuals not staying in the hotel. We are reviewing our policies and procedures to prevent such instances in the future and maintain a more secure environment for our guests.The presence of law enforcement is unexpected and not typical at our property. We are investigating the circumstances surrounding the visit by the police to understand and address any concerns.We are also addressing the odor issue you mentioned in the hallway. Our housekeeping team will conduct a thorough inspection and take appropriate measures to ensure a more pleasant environment.We understand the importance of a comfortable and hassle-free stay, and we sincerely apologize for falling short of your expectations. If you decide to give us another chance, we would be grateful for the opportunity to provide you with a more positive experience.Thank you for bringing these matters to our attention, and we appreciate your understanding.

10/10 Excellent

Shikhrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 6 nights in Nov 2023
Response from Rahul on Dec 5, 2023
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. I am happy to hear that you were provided great customer service during your recent stay and that we were able to meet all your expectations! We certainly look forward to seeing you again in the future, and know you will always have a comfortable and affordable place to stay when in Feasterville-Trevose!

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice caring People place is always very clean Love there breakfast in the mornings the tree they have up for Christmas is beautiful I highly recommend and will be back this is best hotel that we have stayed in God Bless The Pastor there and his Family and God Bless all the staff and their Families also thank you signed Laura and Kelly have a Blessed day we will be back again 🙂
Stayed 2 nights in Nov 2023
Response from Rahul on Dec 4, 2023
Dear Laura and Kelly,Thank you so much for your incredibly kind words! We are thrilled to hear that you enjoyed your stay with us at Comfort Inn Feasterville - Trevose and that our team made a positive impression. It warms our hearts to know that you appreciate the cleanliness of our hotel, the delicious breakfast, and the festive Christmas tree.Your recommendation means the world to us, and we can't wait to welcome you back during your next visit. We're grateful for your blessings, and we'll make sure to pass them on to our pastor, his family, and the entire staff. Your support motivates us to continue providing excellent service.Wishing you both a Blessed day as well, and we look forward to hosting you again soon!Warm regards,

8/10 Good

Lilianne

Good service
Stayed 5 nights in Nov 2023
Response from Rahul on Nov 29, 2023
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

2/10 Terrible

Johnathan

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rahul on Nov 27, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Good

Jennifer, Deerfield Beach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Staff was friendly. Breakfast was not bad.
Stayed 3 nights in Nov 2023
Response from Rahul on Nov 21, 2023
Dear Jennifer,Thank you so much for taking the time to share your positive feedback with us! We're delighted to hear that you found your room to be clean and our staff to be friendly. It's always our goal to provide a comfortable and welcoming environment for our guests.We're also pleased to learn that you enjoyed our breakfast offerings. Your satisfaction is important to us, and we appreciate your kind words. If there's anything specific you loved about the breakfast or if you have any suggestions for improvement, please feel free to let us know.We hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Warm regards,

10/10 Excellent

Wynika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Staff were great and check in and out was seamless.
Stayed 2 nights in Nov 2023
Response from Rahul on Nov 13, 2023
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rahul on Nov 9, 2023
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

6/10 Okay

Adela

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Rahul on Nov 9, 2023
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose.

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD VALUE, CLEAN AND GREAT LOCATION
Stayed 1 night in Oct 2023
Response from Rahul on Nov 6, 2023
Thank you for your ratings in regards to your stay at the Comfort Inn Feasterville - Trevose. We're delighted to hear that you found our hotel to be a good value, clean, and well-located.Providing a comfortable and convenient experience for our guests is our top priority, and we're pleased to know that we met your expectations. We look forward to the opportunity to welcome you back in the future for another great stay. Your satisfaction is important to us, and we appreciate your support.