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Reviews of Courtyard by Marriott Philadelphia Devon/Villanova

3 out of 5
Courtyard by Marriott Philadelphia Devon/Villanova
762 W Lancaster Ave, Wayne, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 472 out of 836 reviews" "
Rating 8 - Good. 258 out of 836 reviews" "
Rating 6 - Okay. 65 out of 836 reviews" "
Rating 4 - Poor. 24 out of 836 reviews" "
Rating 2 - Terrible. 17 out of 836 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to Valley Forge Park
Stayed 2 nights in Apr 2024

6/10 Okay

Tina

Stayed 1 night in Mar 2024

10/10 Excellent

Lucy

Stayed 1 night in Mar 2024

10/10 Excellent

Joseph, Simsbury

Stayed 1 night in Feb 2024

10/10 Excellent

Kendra

Stayed 1 night in Feb 2024

10/10 Excellent

Chris

I’ve stayed here 3-4 times over the past few years to see bands at 118 North and this is one of my favorite hotels. Comfy beds. Nice staff. Clean rooms.
Stayed 1 night in Feb 2024
Response from Warren AGM on Feb 28, 2024
Hello ChrisThank you for your kind words. We are happy you enjoyed your stay. We look forward to seeing you again when your travel takes you to Devon PA

8/10 Good

Andrea

Stayed 1 night in Feb 2024

10/10 Excellent

Locke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for our needs. Nice room Killer bed And a nice balcony
Stayed 1 night in Feb 2024
Response from Warren AGM on Feb 28, 2024
Dear LockeWe are happy to hear that you had a great stay. Thank you for staying with us.

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Warren AGM on Mar 13, 2024
Thank you for staying with us. We are happy you enjoyed your stay. Kind Regards

10/10 Excellent

Andrea, WINCHESTER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient to Villanova
Stayed 1 night in Jan 2024
Response from Warren AGM on Jan 31, 2024
Dear AndreaThank you for the perfect respond. We are happy you had a good stay with us. Thank you for staying

8/10 Good

Joseph, Brookfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities
All good except for small ants in the room. All else good but small ants in winter not a good sign
Stayed 1 night in Jan 2024
Response from Warren AGM on Feb 28, 2024
Dear JosephThank you for sharing your experience with us. We have addressed the situation with the appropriate department to prevent it from happening again.

10/10 Excellent

Barbara

Stayed 1 night in Jan 2024
Response from Warren AGM on Jan 31, 2024
Dear BarbaraThank you for the perfect score. We are happy you enjoyed your stayThank you for staying with us.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Warren AGM on Jan 31, 2024
Dear KathrynThank you for staying with us. We are happy you enjoyed your stay with us.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
large rooms convenient to family
Stayed 4 nights in Dec 2023
Response from Warren AGM on Jan 31, 2024
Dear MartinThank you for staying with us. We are happy you enjoyed your stay.

4/10 Poor

Christopher, Washington

Disliked: Cleanliness, staff & service, amenities
This hotel is going downhill. Most rooms have a lot of noise when you stay here. Especially it seems the more expensive suites. On top of that the staff is not very friendly often and unprofessional. Today a cleaning person opened my door with a do not disturb sign on the door and came in. 45 min before checkout. The front desk could care less. Also seems to be an ant Infestation in the room I’m in. Put something on table and ants come out. I have stayed here a lot and realize I have never had a sound nights sleep and maybe 1 out 5 times the staff is friendly and helfpul. The convenience is good but don’t think I’m going to stay here again
Response from Warren AGM on Dec 28, 2023
Dear ChristopherWe are sorry that you were disturbed by the housekeeper. We will address this issue to the appropriate department to prevent this from happening in the future. Thank you for staying with us.

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2023
Response from Warren AGM on Dec 28, 2023
Dear Heather,Thank you for staying with us. We are happy you enjoyed your stay.

10/10 Excellent

ANTHONY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Warren on Dec 28, 2023
Dear AnthonyThank you for staying with us.

10/10 Excellent

Nick

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place to stay
Response from Warren AGM on Feb 28, 2024
Dear NickThank you for staying. We are happy you had a great stay.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Beds very comfortable, staff was very nice
Stayed 1 night in Dec 2023
Response from Warren AGM on Dec 5, 2023
Dear DeniseThank you for staying with us. We are happy you enjoyed your stay. Kind Regards

10/10 Excellent

Merin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay again. Quick check in and out. Everything was very clean. Not a stain on anything.
Stayed 2 nights in Dec 2023
Response from Warren AGM on Dec 5, 2023
Dear MerinThank you for staying with us. We are happy you enjoyed your stay. Kind RegardsWarren

10/10 Excellent

Luis Antonio Magana

Stayed 5 nights in Oct 2023
Response from Warren on Dec 28, 2023
Dear LuisThank you for staying with us

6/10 Okay

Ronald

Stayed 1 night in Nov 2023
Response from Warren on Dec 28, 2023
Dear RonaldThank you for staying with us.

10/10 Excellent

Marion

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Warren AGM on Dec 14, 2023
Thank you for staying with us.

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find in the complex. Generally a nice place.
Stayed 1 night in Nov 2023
Response from Warren AGM on Dec 5, 2023
Dear Francis,We are sorry you had a problem finding the hotel. Thank you for staying with us. Kind Regards

8/10 Good

Fred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Warren AGM on Dec 14, 2023
Thank you for staying with us

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the area had plenty of good restaurants to choose from.
Stayed 2 nights in Nov 2023
Response from Warren AGM on Dec 14, 2023
Dear MatthewThank you for the kind comments and staying with us. I appreciate your businessKind Regards

6/10 Okay

Kifflyn

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Warren AGm on Dec 14, 2023
Thank you for staying with us

10/10 Excellent

Renee S

Traveled with group
Liked: Property conditions & facilities
Great staff, comfortable rooms, convenient to everything
Stayed 2 nights in Oct 2023
Response from Warren AGM on Dec 14, 2023
Thank you for stayinig with us.

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with a smile.
Stayed 1 night in Oct 2023
Response from Warren on Dec 5, 2023
Dear KeithThank you for staying with us. We glad you enjoyed your stay . Kind Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Just ok
The room was a little run down. Carpet felt old and dirty. Elevator was out of service for a good part of my stay.
Stayed 1 night in Oct 2023
Response from Warren on Dec 5, 2023
We are sorry we fell short on your expectations. We also apologize with the elevator. But i am happy that our team member was able to help you despite the elevator being down. Kind Regards

10/10 Excellent

Korena

Stayed 1 night in Oct 2023
Response from Warren AGM on Dec 14, 2023
Thank you for staying with us

10/10 Excellent

Suzanne, Massapequa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Courteous staff. Will stay again.
Stayed 1 night in Oct 2023
Response from Warren AGm on Dec 5, 2023
Dear SuzanneThank you for staying with us and the kind words. We will share your experience with our hotel team members.Kind Regards

10/10 Excellent

Tiki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great - very clean and convenient
Stayed 1 night in Sep 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel minutes from Villanova and SJU
The hotel was clean. Staff was friendly and accomodating. Only about 8 minutes from Villanova. Rooms were newer. I recommend
Stayed 1 night in Sep 2023

10/10 Excellent

Honor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little spot close to shopping centers and multiple towns. Friendly and helpful staff.
Stayed 1 night in Aug 2023
Response from Warren AGM on Sep 7, 2023
Dear HonorThank you for staying with us, we are happy you found our hotel strategically located to what you were looking for. We look forward to having you back at our property whenever your travel takes you to Wayne PA

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2023
Response from Warren AGM on Aug 29, 2023
Thank you for staying with us. We are glad you had a good stay.

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spot.
Stayed 4 nights in Aug 2023
Response from Warren AGM on Aug 29, 2023
Dear RobynThank you for staying with us, I am glad you enjoyed your stay and the hotel

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. Always clean.
Stayed 2 nights in Aug 2023
Response from Warren AGM on Aug 29, 2023
Dear MichaelThank you for staying with us. We are happy you enjoyed your stay.

8/10 Good

Joey

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and safe. Staff is friendly. I would stay here again.
Stayed 2 nights in Aug 2023
Response from Warren AGM on Aug 29, 2023
Dear Anonymous,Thank you for staying with us. We look forward to having you back at the property whenver your travel takes you to Wayne PA

8/10 Good

Camryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2023
Response from Warren AGM on Aug 29, 2023
Dear CamrynThank you for staying with us. We are glad you enjoyed your stay.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay…home away from home. Immaculate cleaning and facilities. Staff was very helpful and gracious. Loved it and thank you for the great experience❤️
Stayed 2 nights in Aug 2023
Response from Warren AGM on Aug 29, 2023
Dear ElizabethThank you for your kind words. We are happy to know you enjoyed your stay with us. Hope to see you soon when you return to the area.

8/10 Good

Maureen

Stayed 2 nights in Aug 2023
Response from Warren AGM on Sep 7, 2023
Dear MaureenThank you for staying with us.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Warren AGM on Aug 29, 2023
Dear DavidThank you for staying with us.

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Marriott Courtyard Devon several times and have always had a good experience. Our room was clean and modern and roomy. Our only complaint is that there was no room safe. The bathroom was large. The surface of the tub was a bit slick...beware. Breakfast was not included in the rate, but the breakfast offerings were quite appealing and diverse. The hotel is in a quiet, safe area. There is a beautiful walking path nearby. The front desk staff members were invariably pleasant and helpful. Highly recommended.
Stayed 3 nights in Aug 2023
Response from Warren AGM on Aug 29, 2023
Dear ByronThank you for staying with us and welcome back. Although in-room safe is not available, you are welcome to use the hotel safe at the lobby. We have no slip rubber mat for the tub upon request which we are happy to provide. Breakfast never included at the Courtyard hotels, although you can pick rates that includes breakfast. Thank you for your kind words about our staff. We are here to serve valued guests like yourself. Thank you again for staying.

8/10 Good

JOHN, South Williamsport

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many great dining options nearby.
Stayed 1 night in Aug 2023
Response from Warren AGM on Aug 11, 2023
Thank you for staying with us. Kind regards

6/10 Okay

Aneta

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Warren AGM on Jul 29, 2023
Thank you for staying with us

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Warren AGM on Jul 29, 2023
Thank you Ashley for giving our hotel 5 out of 5 ! We glad you enjoyed your stay. We appreciate your business.