Ratings based on 444 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

convenient location

Posted Oct 20, 2014
Pros: See above.
Cons: Navigating the staircases in this hotel is challenging--the staircase from the guest floors stops at the second floor, making it tricly to walk down
Location: We go to Philadelphia to visit family, so "things to do nearby" is on us.
Its main virtue is its location: it happens to be close to the faimly we were visiting. We didn't need luxury or many facilitis or services, other than the normal housekeeping and functioning elevators.
3 out of 5
Recommended
for Everyone
by A verified traveler from utah

Posted Oct 20, 2014
Very busy hotel. Rooms have a "used a lot" feeling. Could use some updating. No airport shuttle.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2014
Pros: location and amenties
Cons: refrigerator and microwave in room
Location: The location was very good with plenty of food establishments within walking distance
Good experience. The hotel was very good and the staff efficient and friendly.
Comment from Hotel Management
Oct 20, 2014 by Rebecca, Hotel Management
Dear Guest, Thank you for staying with us while you were in the city. Our staff is always eager to be of any assistance, and we are thrilled that you enjoyed your stay with us. We hope to see you again in the future.
2 out of 5
by A verified traveler

Posted Oct 12, 2014
overpriced, under delivered no need for a lengthier revoiew
Comment from Hotel Management
Oct 15, 2014 by Rebecca, Hotel Management
Dear Guest, I would like to personally apologize that your stay was not satisfactory. We strive to ensure that each guest has a smooth and enjoyable stay that exceeds expectations, and we will keep your comments in mind as we review our property offerings.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pa.

Near to the hospital where I was going.

Posted Oct 9, 2014
Pros: Everything.
Cons: Nothing.
Location: Did not have time to enjoy the area.
Not only was it near the hospital, but everything about our stay was "top shelve". The receptionists were all very cordial and helpful; other employees were friendly and gracious. The room was neat and clean. The restaurant was a pleasant surprise. The food was exceptional and fairly priced. On our next visit we will definitely stay there again.
Comment from Hotel Management
Oct 15, 2014 by Rebecca, Hotel Management
Dear William, Thank you for taking the time to let us know about your stay. Our staff are always happy to be of assistance. We are looking forward to having you back with us soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY, NY

Affordable and comfortable.

Posted Oct 1, 2014
Clean spacious room, polite staff. Great snacks and endless coffee, and water on executive floor. Walls are a killer thin, at times heard the couple next door talking.
Comment from Hotel Management
Oct 2, 2014 by Rebecca, Hotel Management
Dear Peturah, Thank you for leaving comments about your stay. We are happy to hear that you enjoyed the upgrade. I have passed your comments about the walls on to our management team, and we will keep your comments in mind as we plan future improvements. Thank you for staying with us during your visit to Philadelphia, and we hope we will get to see you again soon.
3 out of 5
by A verified traveler from houston

Hotel medium priced on west side of Philly

Posted Sep 23, 2014
Pros: staff
Cons: wifi speed
Location: convenient to I 76 and close to down town and airport.
Staff were very friendly and helpful. My main complaint was the slow wifi. Took forever for sites to open.
Comment from Hotel Management
Sep 27, 2014 by Rebecca, Hotel Management
Dear Guest, Thank you for staying with us during your visit to Philadelphia. We are happy that our staff was able to assist you, and we will be following up with our IT team regarding your internet concerns. We understand how important it is to have fast and reliable service. Thank you for your comments, and we hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2014
Hotel staff in the lobby was exceptional. Everyone was very friendly, humorous and helpful. Rooms were spacious and clean and hallways quiet - even with over 2 dozen high school sports team staying at the hotel.
Comment from Hotel Management
Sep 20, 2014 by Rebecca, Hotel Management
Dear Guest, We are happy to hear that you enjoyed your stay with us and will be sharing your kind comments with your team. Thank you for staying with us while in the city. We hope to have you back with us soon.
3 out of 5
Recommended
for Families
by A verified traveler from San Francisco, CA

LOCATION LOCATION LOCATION

Posted Aug 26, 2014
Pros: Hotel staff were cheerful and informative and quick to respond to requests. People get 4 stars, facility needs facelift.
Cons: Rooms need to be updated and service info. brochures i.e. room service menus, hotel services, local transp. avail etc. desperately need new editions!
Location: Good for parents/friends visiting students at local universities.
Stayed at this hotel to move daughter into SJU.Perfect location close to campus.Staff were cheerful and quick to answer questions and respond to needs.But, rooms are dated and wear and tear is noticeable. The door signage generally left in a room for housekeeping wasn't anywhere to be found and when we left for the day and returned room was not cleaned.We called front desk to advise them and we were told that hotel housekeeping had left for the day, fresh towels were provided however. Next day, still no signage for door handle in room , but we made a point to tell housekeeping we were gone and requested housekeeping. Room was fresh as a daisy when we returned the next day. Water pressure in sink is low, but shower pressure was fine.
Comment from Hotel Management
Sep 2, 2014 by Rebecca, Hotel Management
Dear Guest, Thank you for staying with us. We always enjoy having our Saint Joseph's families with us. We are always making improvements to our product, and I will share your comments with our team. We do not use door hangers to indicate a room is ready for service, but every room is to receive service every day. I have shared your experience with our Director of Housekeeping, and he will be addressing what occurred with his team. Thank you for your feedback, and we are looking forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Posted Aug 25, 2014
Felt safe for me....senior woman alone. Comfortable bed and excellent air conditioner. Friendly and helpful staff. Loved the location with TGI Fridays, Joe's Crab Shack, Pei Wei, and several other semi-fast foods within easy walking distance. Target was next door for sundries. Free parking and 15 minutes to downtown Philly. Carrot cake from restaurant was wonderful!
Comment from Hotel Management
Sep 2, 2014 by Rebecca, Hotel Management
Dear Anne, We are happy to hear that you enjoyed your stay with us and found the hotel comfortable and convenient. We will be sure to share with our chef how much you enjoyed the cake!