Ratings based on 367 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, accommodating hotel

Posted Apr 18, 2014
Hotel was clean and staff was great. Would recommend to anyone.
3 out of 5
Recommended
for Everyone
by ed from dallas tx

Not what it use to be. Once a good place to stay.

Posted Apr 16, 2014
Pros: The upgrading of the food selection in the resturant. The Front Desk personnel. Free parking. Staying in the executive suite.
Cons: House Keepers who enjoy their work, and know what they take out that is used is replaced. Each room is left cleaned.
Location: Great location. Access to the freeway. Restaurants in the area. Targets for special needs (clothes, pharmacy,etc)
Front desk personals are wonderful. Maid services are terrible. Less towels, bathtub not clean, floor needed vacuumed. Hot water stopped while taking a shower...and I always leave the house keeper a tip each morning too.
Comment from
Jan 16, 2014
Dear Ed, Thank you for letting us know about your stay with us. I am glad to hear that you enjoyed our service at the desk. We strive to provide our guests with great service and clean and comfortable accommodations. Anything less than this is unacceptable. I have shared your comments with our housekeeping manager, and he shares my distress that your room was not properly serviced during your stay. We hold our staff accountable for their performance, and we expect nothing but the best from them. Please rest assured that such room service is not the norm at our property, and we hope we will get to see you again on your next trip to Philadelphia.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel. Next to restauraunts and bus stop

Posted Apr 1, 2014
I wanted a romantic nice with my boyfriend, just the two of us. Everything was lovely being in tht hotel room
Comment from
Jan 2, 2014
Dear Guest, We are so glad to here that you got to enjoy a romantic get-away. We are always here to help make an event special. We hope you will visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Nice, relaxing place

Posted Mar 31, 2014
Pros: The comfort of the room
Cons: lighting, elevators
Location: Everything was close from food places, to supermarket, and highway
It was everything I was looking for. There was a nice bar, pool, the room was very clean, I had a nice view from the window.
Comment from
Jan 2, 2014
Dear Guest, We are so glad that you had a nice visit. We hope you will stop by again soon.
5 out of 5
Recommended
for Everyone
by Jeff from MI

Nice hotel closed to everything

Posted Mar 30, 2014
Room was clean, staffs were very friendly, bed were comfortable, wifi was easy to access. Very nice hotel, tried couple restaurants in walk distance. went to Philly was easy by I-76.
Comment from
Jan 2, 2014
Dear Jeff, Thank you for taking the time to leave comments about your stay. We are so glad that everything was convenient and accommodating for you. We hope to see you again soon with us in Philadelphia.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok for a place to sleep. nice clean pool and hotel

Posted Mar 11, 2014
I went to visit a local college. slept comfortably
2 out of 5
by Rene from Hawkesbury, Ont

Noise level

Posted Feb 25, 2014
Pros: Not much
Cons: Security and guest screening.
Kids next door were so noisy, by 1am, I called the front desk to complain. It too until 4am for the police to show up and expel them. By then, we were so frustrated, we left to continue our trip south. Big disappointment.
Comment from
Jan 13, 2014
Dear Rene, Thank you for letting us know about your recent stay. We understand the importance of a quiet night's sleep, and I am sorry to hear that you were so disturbed. The property does have a zero tolerance noise policy, and if a guest does not abide by our policy we will ask them to leave. I apologize that the local authorities were not as prompt as we would have liked. We will certainly be looking into the situation with our overnight staff. Thank you again for your feedback.
2 out of 5
by pete from va

overated/overpriced --not very clean.

Posted Feb 19, 2014
Cons: shower curtain in the bathroom
Floor was dingy. Room was missing shower curtain. Staff seemed indifferent to me.
Comment from
Jan 13, 2014
Dear Pete, Thank you so much for letting us know about your experience with us. We pride ourselves in our level of cleanliness and our friendly staff, and anything less is unacceptable. I personally apologize for your experience in the room and with our staff. We have shared your comments with our department managers who will take the appropriate action with our staff. Thank you again for letting us know how we did, and we hope to see you again soon in Philadelphia.
4 out of 5
Recommended
for Everyone
by Chris from New York, NY

Functional Hotel A Bit Outside of the City Center

Posted Feb 7, 2014
Pros: The location was ideal for my needs (about a 7 minute drive to the medical school's main campus). The room had a complimentary Keurig.
Cons: The linens on the bed were not the best quality. The thermostat gave off a bright blue glow that could not be dimmed or turned off.
Location: This hotel is not located in or near downtown Philadelphia. There is a TGI Fridays in the same parking lot and a chipotle right next door.
I stayed here for one night before an interview at Drexel University College of Medicine. The hotel staff was pleasant, and the room was clean, warm, and inviting. The breakfast at the restaurant in the lobby was fine albeit a bit pricey. Coffee and a bowl of oatmeal was $10.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ice storm required evacuation

Posted Feb 7, 2014
Pros: Location, breakfast buffet, staff were accommodating.
Cons: Heating system in room, bathroom sink drained too slowly, had to call maintenance re. Tub stopper.
Location: Good location for restaurants, stores, access to expressway
Staff were excellent. Room heating system strange- loud and blew cold air before it blew hot air. Kept waking my mother up during the night with cold air and the sound.