Ratings based on 348 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

it was convenient to the train station

Posted Feb 2, 2015
Cons: the elevators on all levels need to be working at all times and the heat in the rooms need to work when it gets cold.
Location: restaurants,shopping centers,etc
it was nice and convenient to the train station and restaurants.also, it was pretty clean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom philly

Great hotel

Posted Feb 2, 2015
The staff definitely took care of me and the group I was with
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Perfect location

Posted Jan 24, 2015
I stayed here when I had lasik done in the office buildings next door. The staff was incredibly nice. Room was clean and nice too.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom aliquippa Pa

nice place close to the turnpike

Posted Jan 13, 2015
Pros: easy accsess in and out
Cons: the food at the bar should have tried the Bistro
Location: was there on business no time to check out thing to see or do
The Staff was very helpful and made my stay very comfortable. The pool,sauna was great to relax in. I have stayed there twice in the past few months was very pleasant stay.
Comment from Hotel Management
Jan 20, 2015 by Maetal Zmora, Hotel Management
Thank you for your feedback about your recent stay. Your comments are invaluable to knowing that we are meeting the standards of our guests. We hope that you choose us again if your visiting the area in the future. Sincerely, Jodi Harvey Guest Service Champion
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Beds are a bit hard I have spinal issues.

Posted Jan 11, 2015
Staff was great room was a good value. Thursday is open mic night so watching sports at the bar came with the back round sound of future Bruce Springsteen or Don Henley.
Comment from Hotel Management
Jan 20, 2015 by Maetal Zmora, Hotel Management
We have forwarded your comments to our staff team. Thank you for relaying them to us so we know what we are doing right and where we can pay more attention to. We hope to see you in the future for all your traveling needs. Sincerely, Jodi Harvey Guest Service Champion
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

Good job

Posted Jan 2, 2015
Pros: Convenient location, clean, pleasant staff
pleasant, comfortable accomodations, convenient location.
Comment from Hotel Management
Jan 6, 2015 by Maetal Zmora, Hotel Management
Thank you for the 5 stairs and we are glad your enjoyed your stay. Hope to see you again in the near future for any of your traveling needs. Sincerely, Jodi Harvey Guest Service Champion
5 out of 5
Recommended
for Everyone
by A verified traveler

christmas Eve

Posted Dec 30, 2014
Checked in Christmas Eve to be close in the morning to our granddaughter. Room was clean and very nice . Enjoyable stay . Called prior to booking room and Maetal was very helpful thanks
Comment from Hotel Management
Jan 6, 2015 by Maetal Zmora, Hotel Management
We greatly appreciate your comments about your experience at the Crowne Plaza. We are so glad that you enjoyed your stay at our hotel and hope to see you again in the future for any of your traveling needs. Sincerely, Jodi Harvey Guest Service Champion
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chestertown, MD

Bucks County favorite.

Posted Dec 26, 2014
Pros: I like the convenient location and the predictable quality rooms. I enjoy the pool also.
We have stayed here several times over the past few years. We have family nearby and it is a convenient stop-over during visits to the area. I enjoy using the pool if time permits.
Comment from Hotel Management
Dec 31, 2014 by Maetal Zmora, Hotel Management
Thank you for your wonderful comments about your experience at our hotel. Your feedback helps us to know that we are meeting your standards. We hope to see you soon on your next visit to the area. Sincerely, Jodi Harvey Guest Service Champions
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
Seamless check-in. Room had a very slow flush, called down to front desk, they offered new room or they would send someone up. Maintenance guy was there within a couple minutes, took a look at toilet, rectified situation. Comfy room, free wi fi, very good customer service, the price was right (expedia deal). Would definitely reccomend again as I felt like I got a 3.5-4 star experience at a 2 star price.
Comment from Hotel Management
Dec 17, 2014 by Maetal Zmora, Hotel Management
Thank you for your wonderful comments about your experience at the Crowne Plaza Hotel. Your feedback helps us to know that we are meeting the standards of our guests. We hope you choose to stay with us if your ever visiting the area. Sincerely, Jodi Harvey Guest Service Champion
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jenkintown pa.

Need to: Get what you ask for.

Posted Dec 8, 2014
Pros: Neat and clean.
Cons: confirmed reservation, should be held to.
Location: I am know the area and it goo for all kinds of activities.
I had made reservation through expedia.com, for two full size beds they provide 1 queen size, the it was in a handicap room, which made taking a shower a mess, water all over the floor. This slowed me down getting to the event I came for.
Comment from Hotel Management
Dec 17, 2014 by Maetal Zmora, Hotel Management
Thank you for relaying the details of your recent stay here at the Crowne Plaza. Your feedback have given us areas we can focus on and your concerns have been forwarded to the appropriate department for review. We hope you choose us again in the future if your ever visiting the area. Sincerely, Jodi Harvey Guest Service Champion