Ratings based on 1,527 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
Overall excellent experience. It is in a great location and exceeded my expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scranton, Pa

Clean hotel with a good location

Posted Aug 16, 2014
The hotel was clean, which is a big deal for me. It was a good location for the sites we wanted to see while in the city and it also had convenient parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Downtown Philly

Posted Aug 12, 2014
Pros: See above
Cons: See above
Location: Theaters restaurants. Downtown
Loved the room. Paying for internet a pain tempature was hard to get smooth. Air blew cold air at me Fitness room great. Bar staff super 1st morning breakfast realy slow. Tried continental next day. Fruits limited
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2014
It was a very pleasant stay. The staff was very friendly. I requested a fridge for my room and they graciously brought me one.
5 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn, ny

Roger Daltrey Teen Cancer America & CHOP Benefit

Posted Jul 30, 2014
Pros: location, staff, cleanliness
Cons: it was perfect
Location: only stayed for a show at Verizon Hall/Kimmel center, then left the next day
I rented 5 rooms with 9 guests; everyone loved the decor of the hotel, the cleanliness of it and the staff were great!
2 out of 5
by A verified traveler

Posted Jul 30, 2014
Pros: Front desk staff were helpful and pleasant but restaurant staff could have been more attentive.
We had a handicap accessible room right by the elevators. Every time the elevator stopped on our floor, you could hear the "ding." Although it didn't keep me from getting sleep, it might for others. Also, room was a bit musty; even with the air conditioner going it somewhat smelled and felt damp. Finally, room could have been cleaner. Drapes and furniture didn't look like they had been dusted regularly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Great service. Loved it. Totally recommend. Wanted to get one more warm cookie lol
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in Center City.

Posted Jul 28, 2014
Pros: Location matched with good price.
Cons: Better coffee...
Location: Great location for Center City activities. If you're looking to be somewhere else in Philly look for a hotel there...
We were going to concert at Mann and this location was one small block from the loop offered by SEPTA. It was 5 min walk to Reading Terminal for breakfast and 10 minute walk from Old City. Room was clean and hotel was well maintained. I could find very little to complain about. I'd have to really really think about it.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great location &, clean room.

Posted Jul 22, 2014
Pros: Location and room.
Cons: Gym, more flexibility with late checkout (they only offer 1 hour), and FREE INTERNET IN THE ROOM.
Location: Very central.
Although everything was fine, I was very surprised that such a hotel charges for internet access in the room. Even hotels charging a fraction of the amount Double Tree charges include FREE internet ... its time to get with the time Double Tree!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ann Arbor, MI

Good position, comfortable stay!

Posted Jul 17, 2014
Pros: Location and clean.
Cons: It would be better if there is free wifi in the room.
Location: City Hall, China Town, Reading market, Greyhound station.
It is located at a good position, near the City Hall and Reading market, about 10 min of walking. The room is large, clean and comfortable, but with no wifi in the room.