Dear Christina, Thank you for sharing your experience, and we apologize for the cleanliness issues you encountered during your stay. We strive to maintain high standards of cleanliness, and we appreciate your understanding. Your feedback is valuable to us, and we will address these concerns with our housekeeping team to ensure improvements are made. We hope you will give us another opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management

Dear Demarius, Thank you for your feedback, and we apologize for your disappointing experience. Guest satisfaction is important to us, and we regret that we did not meet your expectations. We are committed to addressing any issues and making improvements based on your comments. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management

Dear DALANE, Thank you for your feedback and for choosing our hotel. We appreciate your understanding regarding our property's condition and are pleased that our staff provided you with excellent service. We strive to offer competitive pricing without compromising on hospitality. Your satisfaction is important to us, and we value your comments. We look forward to welcoming you back for another positive stay.Sincerely,Hotel Management

Dear Brenda, Thank you for your feedback and for choosing to stay with us. We apologize for the inconveniences you encountered during your visit. Your comments have been shared with our team to address the issues with the shower, amenities, lights, and cleanliness. We appreciate your understanding and are glad that our hotel suited your needs overall. We strive to improve our services and facilities based on guest feedback. We hope to welcome you back for a more better experience in the future.Sincerely, Hotel Management

Dear Richard, Thank you for sharing your feedback with us. We apologize for the experience you had during your recent stay. Providing a clean and comfortable environment is our priority, and we regret that we fell short of your expectations. Your comments are important to us, and we will use them to make necessary improvements to our services. We appreciate your understanding and hope to have the opportunity to restore your confidence in our hotel. Sincerely,Hotel Management

Dear Kathleen, Thank you for your feedback and recognizing our hardworking staff. We apologize for the inconveniences you encountered during your stay. Rest assured, we take your comments seriously and will address these issues promptly to improve our facilities. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back under better circumstances. Sincerely,Hotel Management

Dear collonda, Thank you for choosing us for your recent stay. Please accept our apologies for not meeting your expectations with our accommodations. Our team is committed to enhancing our services and has taken note of your comments regarding our property development plans. We regret any disappointment caused and value your patronage. We look forward to the chance to host you once more in the coming days.Sincerely,Hotel Management

Dear Richard, Thank you for sharing your experience with us. We sincerely apologize for the numerous issues you encountered during your stay. Providing a comfortable and welcoming environment is our priority, and we regret that we fell short of your expectations. Your feedback is invaluable, and we will address these issues immediately to ensure they do not recur. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Management

Dear Robert, Thank you for bringing these concerns to our attention. We apologize for the disappointment you experienced during your stay. We are taking immediate steps to address the issues you've highlighted to ensure a more pleasant environment for our guests. Your feedback is invaluable in helping us improve, and we hope for the opportunity to welcome you back and provide you with a much more satisfactory experience in the future.Sincerely,Hotel Management

Dear Ginnette, It was disappointing to read your comments concerning your stay at our hotel. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. Every detail, from first impression at check-in to final check-out, should be focused on exceptional customer service and impeccable attention to detail in all areas of our property. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. We hope you'll consider staying with us again so we can exceed your expectations. Sincerely,Hotel Management

Dear Khai, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately.Sincerely,Hotel Management

Dear Lisa, Thank you for staying with us and reviewing your experience. We are pleased that you found the room comfortable, but we are sorry to hear about your concerns regarding its appearance. Your feedback is invaluable in helping us identify areas for future improvements, and we appreciate your patience and understanding. We hope to serve you better in the future and provide you with a more enjoyable stay that reflects the high standards we aim to uphold. Sincerely,Hotel Management

Dear T, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately.Sincerely,Hotel Management

Dear Julia, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your review. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest.Sincerely,Hotel Management

Dear Mariel, Thank you for the honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered and for any oversights in preparing your room. We are dedicated to providing every guest with a fresh, clean suite; therefore, we are disappointed this was not your experience. We will certainly address this with our team, and we hope you will give us another opportunity to show you the flawless, outstanding experience you deserve. Sincerely,Hotel Management

Dear Julia, Thank you for taking the time to share your comments. Our goal is to provide excellent service; therefore, we apologize that this was not your experience. Your concerns have been shared with our team, and we will follow up to determine how we can enhance our service to our guests. We hope you will allow us to show you the hospitality you deserve the next time you are in Philadelphia.Sincerely,Hotel Management

Dear Keith, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately. We hope to welcome you back and provide you with the flawless experience you deserve.Sincerely,Hotel Management

Dear Babatunde, Thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please be assured that we will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. We hope you will return so that we can provide you with a better experience.Sincerely,Hotel Management

Dear Rafael, Thank you for choosing our hotel on your recent visit to the area. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management

Dear Alexina, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management

Dear Tayonna, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely,Hotel Management

Dear Nathaniel, Thank you for sharing your recent stay experience. We are disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here, and we hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management

Dear Aquiyah, Please accept our apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our head of housekeeping and with the department associates to ensure this is resolved. We appreciate your patience and for bringing this to our attention. We would welcome another opportunity to show you the outstanding stay you deserve, and we do hope to welcome you back again soon. Sincerely,Hotel Management

Dear saima, Thank you so much for sharing your experience with us! We are grateful for your kind words about our staff. However, we want to extend our sincere apologies for not doing so in the areas you outlined. Your time and comfort are valuable, and we're genuinely sorry for not meeting these expectations. We have taken note of your concerns and will make necessary improvements to enhance our services. We hope you will give us another opportunity to provide you with the exceptional stay you deserve.Sincerely,Hotel Management

Dear Vianey, Thank you for taking the time to review our hotel. We understand that our guests have plenty of options to choose from when it comes to hotels, so our primary goal is to provide clean, comfortable suites at an affordable price that will make our guests want to come back. We are genuinely sorry to read that the cleanliness and condition of your room did not meet our high standards. We will immediately address this issue with our team so that necessary changes are made to solve these problems. We hope you will give us another chance to serve you in the future, and we look forward to welcoming you back soon. Safe travels!Sincerely,Hotel Management

Dear Aamir, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. We look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Keshmira, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future. Our front desk team can help you while you are our guest and improve your time with us. Please return and enjoy a seamless time with us.Sincerely,Hotel Management

Dear Mariana, Thank you for taking the time to share about your stay. We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance to provide you with the stay you deserve.Sincerely,Hotel Management

Dear Aida I., Thank you for taking the time to write a review of our hotel. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management

Dear Siva Kumar, Thank you for sharing your recent stay experience. We are sorry for the disappointment with the cleanliness of the room that does not meet your expectations. Your comments are shared with our housekeeping team for improvement. Also, we will instruct our team to re-check the rooms before delivery. Thank you for being our guest; we would love the opportunity to welcome you back soon. Sincerely,Hotel Management